Overall, the hotel is clean, but the room does not have a USB charging port and aircon is centralised and cannot be adjusted from warmer to cooler. I appreciate Trip.com's good customer service because although my package included lounge access, the hotel initially said it wasn't included. Trip.com proactively reached out to apologize for the misunderstanding.
I stayed here for one night and found it very convenient, as the port is located right in front of the hotel. I needed to take the ferry/high-speed boat, so the location was perfect. A pleasant surprise was the public bath on the top floor, which I enjoyed. However, I didn’t purchase a breakfast ticket upon arrival and later discovered I couldn’t buy breakfast at the hotel—this lack of flexibility was disappointing. Overall, it’s a good place to stay if you plan to visit the nearby islands.
ผผู้เข้าพักI stayed here for one night and found it very convenient, as the port is located right in front of the hotel. I needed to take the ferry/high-speed boat, so the location was perfect. A pleasant surprise was the public bath on the top floor, which I enjoyed. However, I didn’t purchase a breakfast ticket upon arrival and later discovered I couldn’t buy breakfast at the hotel—this lack of flexibility was disappointing. Overall, it’s a good place to stay if you plan to visit the nearby islands.
AAriiiielFirst of all, I must say the service was absolutely fantastic!! They really work hard and did a really great job, especially the lady with a pair of glasses! So sorry I didn’t get the name, please transfer my big thank you for the assistance for checking in, picking up my baggage and driving me from the hotel to JR station. You are very cute by the way lol
Secondly, although the price is a bit high, I do recommended it if you come here for a rest, a celebration or even with friends. A quiet, spacious hotel which must try once in a lifetime.