Staying here for Just a day after arriving from Punta Arenas before we head up to Manchu Picchu .
To many homeless staying around the property and after hours , the hotel will need to lock their gates . Regards
This is the third hostel I stayed in in Santiago and it was by far my favorite! The staff is super friendly and helpful. A special shoutout to Cristian who goes beyond for the customers and makes you feel right at home. I can’t thank him enough for all his support! Apart from that the facilities are great, beds are comfortable and the social areas are nice!
This was my third stay here in the last week as I used the airport as a base for travel. Holiday Inn is perfect for this. Super easy to get to from both domestic and international airports. Easy check in. Helpful staff. Big bathroom. Comfortable bed. Great wifi. Good breakfast. Nice bar and relaxation area. This hotel comes with my strongest recommendation.
I highly recommend this hotel. It’s a great location in Santiago chili. And make sure to check out the chicken love place next-door. The hotel is clean. The staff is friendly. It is a wonderful wonderful place to stay. We will stay again. When I left some items that were dear to me at the hotel, I went back and I found it and it was fantastic so I can’t say enough great things about this place 
ผผู้เข้าพักSure! Here's a sample review for a hotel:
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**Exceptional Stay at The Grand Harbor Hotel!**
I recently had the pleasure of staying at The Grand Harbor Hotel, and I must say it exceeded all my expectations. From the moment I arrived, I was welcomed by the friendly and professional staff who made check-in quick and easy. The lobby was elegantly designed, creating a warm and inviting atmosphere.
My room was spacious, spotless, and beautifully decorated, with stunning views of the harbor. The bed was incredibly comfortable, and the amenities provided ensured I had everything I needed for a relaxing stay. The complimentary Wi-Fi worked seamlessly throughout my visit, which was a huge plus for both business and leisure purposes.
The hotel’s on-site restaurant offered an outstanding dining experience. The breakfast spread was extensive, featuring fresh, delicious options to start the day. I also had the chance to try dinner at the hotel’s restaurant, and the food was top-notch, with creative dishes that were expertly prepared.
One of the highlights of my stay was the hotel’s spa, which provided a serene and rejuvenating atmosphere. The services were indulgent, and the staff were professional and attentive.
The location is perfect—close to the city center, making it easy to explore local attractions, but also peaceful enough to enjoy a restful night’s sleep.
Overall, The Hotel provided a truly memorable experience, and I look forward to staying here again on my next visit. Highly recommended!
SSparklyTravelerLoved this hotel! I don’t like standard chain hotels, so this was perfect for me. Situated in a very safe and convenient area. Only took an Uber twice, one from the Funicular and the other time to the airport. We walked every else. Located right next to the Sculpture Garden and walking distance to the gondolas and downtown! The staff were so sweet and helpful. We were told once we checked in we were now family! The lady from the breakfast room got all teary when I told her we were leaving. They gave us great advice as to where to go and even had a handheld scale to weigh our bags!
There is no elevator, so be aware of this if you have heavy bags or can’t do stairs. My sister hated the shower, I loved it. The beds were comfy and the room was clean. The only issue, which to me was not important, but might be to you. They are very environmentally conscious in Santiago, so the towels were not a crisp white, but were clean and useable. The bar was also good, but food service took awhile, but when it finally came it was very good.
The coffee in breakfast room was fabulous! Water in lobby 24/7. Desk manned 24/7. They buzz you in and out, which I liked. The front desk clerk was going off duty, but waited for me to help me weigh my bags.
Would I stay there again? In a heartbeat!!
Just FYI tourist areas are mostly closed on Mondays. So no hop on hop off bus and no gondola. But the Funicular was running.
ผผู้เข้าพักThis is a story of 2 parts over 2 stays 11 days apart. The first stay was pretty good, we had a room on the 17th floor where the views were amazing The room was large and clean. The shower is a plastic insert and very slippery when wet. The shower head was large but a lot of the holes were blocked, but effective enough. The wi-fi was good, the breakfast was OK. We had lunch there as part of a group and it was very poor. The steak was like rubber. The bed was very firm and very high off the ground. So overall this stay was pretty good. However stay No2 came along. This time the room was on the 3rd floor so views of air conditioning units were in your face, but not a problem. This time there were 2 significant issues.
The floor was very dirty, feet ended up black after a shower. The second issue is that the room was located in the foyer next to the elevators. All night there was loud music which penetrated our room making sleeping difficult. We rang the night manager but he could do nothing about it as he did not know where the on/off switch was. Make sure you do not book any room around the elevator foyers.
ผผู้เข้าพักGreat room and beds and enjoyed breakfast.
But the shuttle instructions were very confusing- it’s quite a walk from outside airport where other services do pick up, and hard to find spot as it’s in the middle of the car park, but well inside the building which made no sense. I waited closer to entrance of car park and once realised it was not coming, had to pay for a taxi which cost $25USD. This was annoying as I booked expecting an easy transit and Aldi because I wasted time and energy after a long flight.
ผผู้เข้าพักExcellent location that allows to move to different places along the city. It is close to Santiago's Metro (L1), making it well connected to the City's downtown, as well as the Bus Station that serves to Viña del Mar and Valparaiso, as well as the Airport.
LLady KwenadiI stayed at Bbcasita - Bed and Breakfast - Hostel and unfortunately, it was a huge disappointment. The listing says it was renovated in 2024, but that’s simply not true. The place is run-down and extremely dirty—honestly, one of the dirtiest accommodations I’ve ever seen. It felt completely misrepresented.
The only good thing about this place is the staff. They were kind, welcoming, and genuinely helpful, which made the experience slightly more bearable. But even with their amazing attitude, it doesn’t make up for the state of the property.
Bottom line: it is absolutely not worth the price. For what you’re paying, you can find far better and cleaner options.
ผผู้เข้าพักОтель не плохой, находится в 30-40 минутах ходьбы от исторического центра и в 5 минутах ходьбы от метро. Хороший вид из окна на Анды. Персонал не очень приветливый и радушный, но это никак не помешало нашему отдыху. К сожалению в номере нет чайника, только кофе машина с 2 капсулами на 2 суток на 2-их. И стеклянная бутылка воды, как будто из под крана налитая.
AAlexandra Staigeri had just arrived Santiago , for my first time, - i am familiar with the chain name so booked it
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from the moment i arrived, every staff member from the front desk, bellmen, housekeeping,... was so so friendly, helpful, caring. I stayed a week, ---
there is a spa, pool, bar, restaurant, outside space
i adore the nespresso machine in the room as i drink coffee
free breakfast, across from a mall and grocer...
just take an uber to town
nearby to parks and hillside viewpoints
clean, comfortable, quiet, just made sense
--- fantastic customer service all around ...the bed was huge, and very comfortable