Altough fully paid thriough Trip.com, the reception had difficulty in finding my booking.
Don't be fooled by the swimming pool photo offered by the hotel, it is actually quite tiny.
The hotel room is a bit small. We paid £61 a night including breakfast for 2. No complain.
From the reception to the bedroom, there are many 3 steops along the way. Altough step lifts are provided, probably not worth to use them just to get a large luggage over the steps.
The location is excellent, it is near The Springs retail park which is a new shopping and dinnig place.
Had a lovely time, great touch having the option for the lounge and a check out at 5pm was fab to have time to look round Leeds , the spa was great , and all the staff were lovely
Excellent location just off the motorway. Spa / pool / gym are great to break up the day. Staff are great, very friendly and helpful. Rooms lovely.
Bar & grill could do with a change of menu. Food choice and standard are both poor. The price also being expensive for what it is. No one asks if everything was ok with any meals. Frequently cold meals / parts of meals. Breakfast buffet was not the best and the hot selection was poor in taste & quality. Not worth £10.
I would stay again but order food in or bring food with me.
This is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system.
Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none.
I am so grateful to them.
In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced.
If you’re visiting Bradford or Leeds I would highly recommend this hotel.
BBev RussellHad a lovely time, great touch having the option for the lounge and a check out at 5pm was fab to have time to look round Leeds , the spa was great , and all the staff were lovely
ผผู้เข้าพักThis is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system.
Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none.
I am so grateful to them.
In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced.
If you’re visiting Bradford or Leeds I would highly recommend this hotel.
ผผู้เข้าพักAltough fully paid thriough Trip.com, the reception had difficulty in finding my booking.
Don't be fooled by the swimming pool photo offered by the hotel, it is actually quite tiny.
The hotel room is a bit small. We paid £61 a night including breakfast for 2. No complain.
From the reception to the bedroom, there are many 3 steops along the way. Altough step lifts are provided, probably not worth to use them just to get a large luggage over the steps.
The location is excellent, it is near The Springs retail park which is a new shopping and dinnig place.
ผผู้เข้าพักJoanne's service was excellent—she provided detailed analysis and recommendations, guiding us to upgrade to a sea-view King bed room. This allowed us to enjoy the stunning sunrise and sunset over Brighton’s coast under the warm sunshine, making our trip even more memorable.
We hope to visit again in the future and look forward to receiving any room offers from you.
CCatrynExcellent location just off the motorway. Spa / pool / gym are great to break up the day. Staff are great, very friendly and helpful. Rooms lovely.
Bar & grill could do with a change of menu. Food choice and standard are both poor. The price also being expensive for what it is. No one asks if everything was ok with any meals. Frequently cold meals / parts of meals. Breakfast buffet was not the best and the hot selection was poor in taste & quality. Not worth £10.
I would stay again but order food in or bring food with me.