Had a lovely time, great touch having the option for the lounge and a check out at 5pm was fab to have time to look round Leeds , the spa was great , and all the staff were lovely
Excellent location just off the motorway. Spa / pool / gym are great to break up the day. Staff are great, very friendly and helpful. Rooms lovely.
Bar & grill could do with a change of menu. Food choice and standard are both poor. The price also being expensive for what it is. No one asks if everything was ok with any meals. Frequently cold meals / parts of meals. Breakfast buffet was not the best and the hot selection was poor in taste & quality. Not worth £10.
I would stay again but order food in or bring food with me.
We had a wonderful, too short a stay 😊 a beautifully presented Hotel and room, magnificent view and absolutely the nicest most professional team, who were Professional, efficient, polite and courteous
Our stay was pleasant at best. The staff were very helpful but the hotel itself was not the best. We asked for a family room but the sofa bed meant for the 2 kids was barely big enough and was sunk in the middle which meant the kids kept rolling into the middle. The telephone for reception did not work. The small pool was cordoned off and the pool cues had no cue tip so we could not play with them despite having put our money in. You have to book a time slot for swimming (something I was not made aware of till we got to the pool) so again disappointed and had to come up with an alternative plan. The breakfast was delicious though however far cheaper if booked the night before - something I was kit aware until I asked. Overall, not our favourite trip.
Joanne's service was excellent—she provided detailed analysis and recommendations, guiding us to upgrade to a sea-view King bed room. This allowed us to enjoy the stunning sunrise and sunset over Brighton’s coast under the warm sunshine, making our trip even more memorable.
We hope to visit again in the future and look forward to receiving any room offers from you.
We stayed 2 nights in the hotel and found the room to be really comfortable, the staff really friendly and helpful, and the food was really excellent. We didn't use the spa facilities as always arrived too late but the pool looked really inviting. Location was also good as just a few minutes off the M1. I would thoroughly recommend a stay at this hotel.
This is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system.
Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none.
I am so grateful to them.
In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced.
If you’re visiting Bradford or Leeds I would highly recommend this hotel.
BBev RussellHad a lovely time, great touch having the option for the lounge and a check out at 5pm was fab to have time to look round Leeds , the spa was great , and all the staff were lovely
ผผู้เข้าพักThis is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system.
Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none.
I am so grateful to them.
In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced.
If you’re visiting Bradford or Leeds I would highly recommend this hotel.
ผผู้เข้าพักOur stay was pleasant at best. The staff were very helpful but the hotel itself was not the best. We asked for a family room but the sofa bed meant for the 2 kids was barely big enough and was sunk in the middle which meant the kids kept rolling into the middle. The telephone for reception did not work. The small pool was cordoned off and the pool cues had no cue tip so we could not play with them despite having put our money in. You have to book a time slot for swimming (something I was not made aware of till we got to the pool) so again disappointed and had to come up with an alternative plan. The breakfast was delicious though however far cheaper if booked the night before - something I was kit aware until I asked. Overall, not our favourite trip.
ผผู้เข้าพักJoanne's service was excellent—she provided detailed analysis and recommendations, guiding us to upgrade to a sea-view King bed room. This allowed us to enjoy the stunning sunrise and sunset over Brighton’s coast under the warm sunshine, making our trip even more memorable.
We hope to visit again in the future and look forward to receiving any room offers from you.
CCatrynExcellent location just off the motorway. Spa / pool / gym are great to break up the day. Staff are great, very friendly and helpful. Rooms lovely.
Bar & grill could do with a change of menu. Food choice and standard are both poor. The price also being expensive for what it is. No one asks if everything was ok with any meals. Frequently cold meals / parts of meals. Breakfast buffet was not the best and the hot selection was poor in taste & quality. Not worth £10.
I would stay again but order food in or bring food with me.