Stayed for my business Travel.
Hotel are strategically located and easy access to Train and restaurant. In term of room really good for business travel. Solid table and chairs for comfortable working environment in the room.
In term of room service really bad. No response on phone call. They purposely cancelled out the call especially for enquiry with front desk and for room services. Really disappointed.
Excellent location just off the motorway. Spa / pool / gym are great to break up the day. Staff are great, very friendly and helpful. Rooms lovely.
Bar & grill could do with a change of menu. Food choice and standard are both poor. The price also being expensive for what it is. No one asks if everything was ok with any meals. Frequently cold meals / parts of meals. Breakfast buffet was not the best and the hot selection was poor in taste & quality. Not worth £10.
I would stay again but order food in or bring food with me.
Good hotel with (paid) parking. Clean and maintained well rooms. Small coolers/fridges are also available on request. Good cheap alternative to hotels more central to the neighbouring cities
This is the second time we’ve stayed in this hotel at Xmas. This year I had an issue with a another travel partner that failed to communicate booking details with me and then claimed my booking was not on their system despite it showing up on the hotel’s system.
Ruby & Suzanne at reception were phenomenal. Their kindness, persistence and excellent customer service were second to none.
I am so grateful to them.
In addition the grounds of this hotel are stunning, it’s a great location, very clean, comfortable and brilliantly priced.
If you’re visiting Bradford or Leeds I would highly recommend this hotel.