For example there was not toilet brush, and not foucet with flexible tube. We could not use the wifi
and the man in the reception gave us a phone no to ask them how to solve the problem instead of doing it himself.
Poor service ”by Hilton”
La chambre n' était pas complètement prête. Il n'y avait pas de sofa, un grand espace dans le salon était libre. Ils n'y avait pas de serviettes, papier de toilette, ni les petits produits qu' ils donnent normalement à la chambre. J' ai dû demander le tout à la réception. C' est comme si la chambre n' était pas terminée d'être nettoyée.
As part of our exciting trip to Yale University, our group consisting of students, teachers, and parents stayed at the Quality Inn, and we couldn't have asked for a better location and experience! our trip to Yale University was greatly enhanced by our stay at Quality Inn. The combination of its convenient location, comfortable accommodations, and excellent service made it an ideal choice for our group of students, teachers, and parents. I highly recommend this hotel to anyone planning a visit to Yale or the surrounding area!
Checked into a room and the tub was filled with dirt and was disgusting not even cleaned. The floor was still dirty and had someone's finger nail on the floor it was a fake nail but still. Covered in dog hair like it wasn't even mopped and then on top of it there was a bunch of roaches behind my fridge! I couldn't even take a shower after a long day at work!
EElizNinaWe had a few issues but they took care of it I would recommend tripped.com for many new customers it is a great booking site and overall we were extremely happy with our stay and how you guys handled the few little issues we had
TTanveer Ahmed A RazakStayed just for night but loved it. We stayed in King room and it was big. The indoor pool was great thing too. Free parking outside the hotel and within hotel grounds was excellent. And just a 10-15 min drive to Mystic and Groton. A great stay for the price.
ผผู้ใช้ไม่ระบุชื่อChecked into a room and the tub was filled with dirt and was disgusting not even cleaned. The floor was still dirty and had someone's finger nail on the floor it was a fake nail but still. Covered in dog hair like it wasn't even mopped and then on top of it there was a bunch of roaches behind my fridge! I couldn't even take a shower after a long day at work!
SSmithIsabellathis day is always awesome here at Extended Stay I wouldn't recommend any other hotel in this area other than the extended stay there on top of their cleanliness as well as their maintenance and they are also extremely considerate and professional they go out of their way to help you in any way possible if need be I myself have seen other people come in to check in and ask if they could be told we're a good restaurant is or what's the place best place to go for a drink and I have seen them go out of their way and not only handing out menus but also giving names and phone numbers of places that they recommend they try to make your stay more than comfortable and it shows in every way it's a little tucked away up on top of the hill behind 390 flats but it also has an excellent view very pretty and not too far tucked away where you can't reach everything it's just enough for now with my situation I call it my home very proudly
ผผู้เข้าพักThe room was clean and comfortable, and check-in was smooth. The staff were friendly and helpful throughout my stay. The location was convenient — close to the university, with easy parking and access to nearby stores and restaurants.The room itself was simple but had everything I needed for a short stay.
Overall, a good value for the price , perfect for a quick trip or business stay in Danbury.
ผผู้เข้าพักRoom was clean, free breakfast is always a plus although I skipped out on it, check in and check out was a breeze. Definitely would stay again