ผผู้เข้าพักOverall, I would say the stay was not bad, but there were some issues with communication.
I was woken up in the middle of the night by other guests and I’m not sure why there was no control over the noise, but this was quite disruptive.
Another issue was the breakfast arrangement. Our package included breakfast (not we chose to have breakfast), but we were not given any reminder or clear information that the breakfast venue was located somewhere else. We only realised before checking out that we had missed breakfast for several days. We then had to discuss the matter with the staff, who agreed to provide breakfast for two days, although we had missed it for three days. The boy at the front desk was extremely helpful but not the lady.
Only after we raised the issue were we asked to sign a check-in form stating that breakfast was included. I’m not sure if other guests experienced the same situation, but we felt that the communication and coordination could definitely have been better.
ผผู้เข้าพักPerfect place for a family. Everything was clean and neat. There is a microwave and washing machine which was vry helpful. Do note that a deposit of usd35 is needed which will be returned after check out. Although trip said to prepare cash in usd it is better to prepare the notes in kyrgyz som. The landlord is vry kind and understanding as we checked in late and had trouble paying via bank transfer. The maid there is a friendly elderly lady who is vry helpful. We enjoyed our stay and when we come to Bishkek in future we will definitely book our stay here again.
ผผู้เข้าพักВ целом, условия довольно хорошие, достаточно комфортно. Недостатки - душно в комнате и отсутствие туалетной бумаги в первой половине дня.
У меня возникла ситуация, связанная с путаницей с завтраком, администраторы не проявили желания разобраться, перебивали, менталитет явно не клиентоориентированный, а советских времён. Было неприятно общаться, не было конструктивного диалога. Поэтому остался осадок от посещения не из-за потери денег, а из-за отношения.