Visited Horsens for the Thomas and Uber Cup and picked this hotel as there were not many choices in the city. The location of the hotel was fine and took less than 20 minutes of driving to reach Horsens city center. The room is nicely maintained and clean. The availability of a convenience store nextdoor is a plus as games ended very late at night and it's great to have some bites after that.
However, despite that the hotel is under the Sheraton hotel chain, there were quite some areas that had fallen short of expectation. First, there were insufficient staff and you would have to wait and hope someone would turn up at the reception desk. Second, there was no amenity available, not even slippers, toothbrush and other basic things. Third, there was shortage of towels and I could only get one large towel after 10 hours of stay in the hotel, and I was never able to get a fresh one in my 4 days of stay. Bathroom mat was not available and thus the floor was always wet after shower. Lastly and most importantly, the staff failed to update my period of stay and my key card was disabled on my last day of stay. When I returned to the hotel after midnight, i could not get into my room and the reception was closed with no one there to help. I had to make a call using roaming to the helpline, and spent over 8 minutes of international calling and probably hundreds of dollars of call charge to get my key card functions again. That totally blew my trip as it should not happen in the first place. All in all, quite a dissatisfied stay.
Het hotel was compleet leeg toen ik arriveerde op zondagavond. Het keypad om een pincode in te voeren was kapot. Ik had gelukkig een telefoonnummer om de eigenaar te bellen om me binnen te laten. Helaas geen diner of ontbijt beschikbaar (dat was allemaal niet zo duidelijk bij de boeking). Verder is de accomodatie OK en de ligging goed, met uitstekende parkeergelegenheid en pal naast een supermarkt die op zondagavond ook gewoon open is.
God betjening, og god morgenmad
Rimelig værelse, uden at være prangende - men vi brugte det kun som overnatningssted
Eneste minus er måske lige prisen på en overnatning inkl. morgenmad for to - næsten 1.600,- :-(
LLC666Visited Horsens for the Thomas and Uber Cup and picked this hotel as there were not many choices in the city. The location of the hotel was fine and took less than 20 minutes of driving to reach Horsens city center. The room is nicely maintained and clean. The availability of a convenience store nextdoor is a plus as games ended very late at night and it's great to have some bites after that.
However, despite that the hotel is under the Sheraton hotel chain, there were quite some areas that had fallen short of expectation. First, there were insufficient staff and you would have to wait and hope someone would turn up at the reception desk. Second, there was no amenity available, not even slippers, toothbrush and other basic things. Third, there was shortage of towels and I could only get one large towel after 10 hours of stay in the hotel, and I was never able to get a fresh one in my 4 days of stay. Bathroom mat was not available and thus the floor was always wet after shower. Lastly and most importantly, the staff failed to update my period of stay and my key card was disabled on my last day of stay. When I returned to the hotel after midnight, i could not get into my room and the reception was closed with no one there to help. I had to make a call using roaming to the helpline, and spent over 8 minutes of international calling and probably hundreds of dollars of call charge to get my key card functions again. That totally blew my trip as it should not happen in the first place. All in all, quite a dissatisfied stay.
ผผู้ใช้ไม่ระบุชื่อGreat location, close to the restaurants and the public transport. Easy to get to the city center. Room is clean and compact. Staff members are very helpful. Easy to check in and check out. Free parking.
ผผู้เข้าพักIt has an excellent location outside Herning, in the middle of Jutland and close to the highway.
Most are self-service but are convenient for a business traveller and not restricted to certain business hours.
The breakfast buffet offers cold dishes, bread, cereals, fruits, and drinks.
ผผู้เข้าพักWe especially appreciated the helpfulness of the hosts who responded immediately to all our messages and requests. The location is great and very close to the university (only 4 minutes away).
PPEI CHIEHThe staff is really nice and I enjoyed the breakfast a lot. It's better to check in before 10pm, as there won't be anyone after 10pm, instead they will put the key outside the keybox in front of the entrance.
ผผู้เข้าพักVery quiet and peaceful. Conducive to get a full recharge. Location is slightly remote without any eateries or stores nearby. Cleanliness is excellent. Most definitely a first choice in this region.
ผผู้ใช้ไม่ระบุชื่อSuper Hotel, bitte aber direkt über die Homepage buchen. Auf Trip.com muss man deutlich mehr zahlen, da man im Hotel nachzahlen muss.