โรงแรม 3 ดาว ในโบลิวาร์ โคลอมเบีย

The experience was a mix of both positive experiences and areas of opportunity, in the positive aspects the service provided by the staff was great, kudos to the restaurant staff as they were very welcoming and friendly with us. Reception, a couple of things to mention: We had a delay on our check-in due to the room having some issues related to the door, we were requested to wait for 15 minutes after the 15:00 check-in, and we did, after this time I had to reach back to the reception to check if the room was ready, still, had to wait for another 15 minutes. It was a total of 30 minutes out of schedule from the initial check-in due hotel's fault, we arrived with more than an hour of anticipation. There was nothing but an apology, not even a slight interest in offering compensation for the wait time, which could have been a plus in the customer service experience. On the other hand. we had several technical issues entering our room, as everytime we where off the room for a while the card wouldn't work, this was a consistent inconvenience in every single day, at the point that at our last 2 days staying at the hotel we directly reached reception to get the card fixed as we were already tired from previous days to reach the 5th floor for our room and then having to go down to reception to report the issue with the card, reach 5th floor again and AGAIN visit reception because the card wouldn't work, this could have been activelly addressed with either a room change or a technical review, however, it surprised us that instead of the receptionist offering at least an apologize we were told it was because WE used the card on another electreonic device, which never happened, another thing to point out was that at their main elevator someone popped a pimple at the elevator's mirror, and that disgusting pimple stayed there for more than 4 days, which indicates that the facility cleaning is not optimal, following this though at our room the blackout was stained at a corner, and even with having staff cleaning the room that stain remained from day 1 untill we left, probably someone spilled a drink at the balcony and it dropped at the blackout. Positive things: Restaurant service and overall attitude from the staff, ubication was good, close to the beach and with a nice view. AOO: A more customer-oriented thinking, at least showing interest in going the extra mile with their customers, cleaning.

สถานที่แห่งนี้น่าทึ่งมาก แฟนของฉันและฉันตัดสินใจที่จะพักที่นี่สองคืนแรกในโคลัมเบียและเรามีความสุขมากกับการตัดสินใจของเรา เราอาศัยอยู่ในห้องสวีทแอฟริกา - ห้องพักสะอาดตกแต่งอย่างสวยงามและมีเสน่ห์มาก เตียงสบายมากและสิ่งอํานวยความสะดวกทั้งหมดเป็นไปตามที่โฆษณาไว้ แต่นั่นเป็นเพียงปลายสุดของภูเขาน้ําแข็ง พนักงานที่นี่สมควรได้รับความคิดเห็นที่ยอดเยี่ยม เรามาถึงช้าและแม้กระทั่งก่อนที่เราจะมาถึงเจ้าของมาร์คัสก็ตอบกลับเราทันทีพร้อมข้อมูลเกี่ยวกับการเช็คอิน เมื่อเราไปถึงที่นั่น - ฟราน ฟรานส์ กําลังรอเราและให้การเดินทางไปยัง BnB อย่างรวดเร็วและมีน้ําใจและเป็นมิตรและให้ข้อมูลในทุกคําถามที่เรามี เขาเดินทางให้เรา ช่างเป็นมนุษย์ที่ยอดเยี่ยม เช้าวันรุ่งขึ้นเรามีอาหารเช้าที่น่าตื่นตาตื่นใจที่ปรุงอย่างสมบูรณ์แบบและได้รับการต้อนรับจากเต่าที่อยู่อาศัยของพวกเขา - ชายลิลลี่ที่น่ารักและมาร์คัสเขาอบอุ่นและใจดีเหมือนเขาอยู่บนโทรศัพท์ เมื่อเราจากไปโรมันกําลังทํางานและจัดแท็กซี่ให้เราไปที่สถานีขนส่งและใจดีและช่วยเหลือดี ฉันสามารถไปต่อได้ - แต่เพียงแค่ทําสิ่งที่ตัวเองชอบและจอง BnB นี้ ฉันจะกลับไปในครั้งต่อไปที่ Cartagena - และเมื่อใดก็ได้หลังจากนั้น

All rooms overlook a central courtyard, which is nice but not practical as people are always passing by so you can’t leave the window open as you get no privacy. The curtain is not a curtain but a rolling blind, so either shut or open. My room happens to be on the ground floor, where the restaurant is. It may be better on the other floors. So just artificial light. There is also no desk in the room. Otherwise the room is decent and clean. The breakfast is simple but good with coffees, juice some fruit and an omelette. The place is secure and the reception have to open for you to go in and out. Location wise it’s pretty good as well as it’s within the wall but not where wll tourists hang out. Pretty safe Check in strictly at 3pm even if the room is available 😅

My stay at Ithia was very enjoyable. First time in Spain. The hotel is about 25 mins away from El Dorado Airport and check in was very smooth. My spanish is very basic but the staff was very patient and answered all of my questions. It is conveniently located right next to Museo National and within walking 15-20 mins walking

Ottima struttura con qualche piccolo accorgimento potrebbe essere una stella in piú . Uno specchio in camera e avere dei riduttori di corrente per i clienti stranieri che hanno un altro tipo di presa ..ottimo servizio del personale molto disponibile .un plauso speciale alla direttrice con me molto paziente e disponibile ..lo consiglio

El servicio excelente, la atención excelente de pronto revisar el aire de la habitación 211 ya que deja un pequeño charco de agua y eso deteriora el suelo

It was good, even when they dont have room service 24 hours or minibar, you can bring in take outs or deliverys.

The old historic centre of Cartagena de las Indias, is very expensive thus this was an affordable option. Uber and taxis are also affordable. The breakfeast was very good. The personnel is nice and does not want to cheat you. Airconditioning is working well in this town where temperatures are around 32 degrees. Nice view from rooftop. An Arentinian friendly place in Colombia

Good location in South Bocagrande. Plenty of places to eat and a small mall across the road. Check in and out was smooth. Room was a good size with plenty of pillows and a comfortable bed. Has a minibar fridge and safety box. Bathroom was clean with a good shower. Breakfast was tasty with a decent variety. Pool area is well maintained and shaded. Would recommend.

Great location- near airport and across the beach! Very clean. Had fast check in. Room was very clean and comfortable. Beautiful view!  Nos encantó la locación del hotel - cerca al aeropuerto y el mar. Fue rápido la recepción y el cuarto estaba limpio. Nos encantó!