The bed was much too hard. The air conditioning unit kept switching itself from warm to freezing even though I had it on the heat-only setting. The housekeeping team tried to come in and clean my room 45mins before I was scheduled to check-out.
Then my keycard was deactivated 10 minutes before checkout time so I was locked out when I returned from breakfast and had to go down to the front desk to get it fixed. The first lady at reception said she’d reactivated my keycard, so I went back upstairs and was still locked out, and the elevator was far too slow and I didn’t want to get penalised for checking out late, so I had to walk down the stairs (which were very difficult to find!) then a second lady gave me a different, new keycard to get back into my room, then I had to walk back up the stairs again and was finally able to get my luggage and check out. Overall it was a pretty bad experience.
This was my first time staying here and booking through trip.com. Everything was great effortless and booking and checking in. The beds were comfy and the shower is big enough for two people. The Chinese food in the ****** while watch the hockey game was great. Also the braised beef short rib Benny was a delicious start to Mother’s Day. I will definitely stay here again and hopefully hit the hot tub next time for sure.
Always stay at the Ramada Hotel, before flying up to work. Room rates are usually well under $100.00 all in and free shuttle to and from Airport. Food at Restaurant is very tasty and updates are improving..Shower temps and faucets in tub could be improved but still work..Would also be nice to have extra late checkout for returning regular guests. Would reccomend to anyone!
A +
ผผู้เข้าพักWe've never come across this kind of experience before,my wife's sister in-law has gone to heaven, that's why we've to cancel the Hotel booking. It's a free cancellation show on the booking page, but the Hotel said ”No”. That's why we didn't come to Calgary and never stayed a night at the Hotel. If you kindly fix this case, we'll book Hotel from you in the future, thanks for your kindly help. We're seniors, both of us are over 70 years old, thanks God, we have a good life! We still can travel in Europe and Asia every year!!
ผผู้เข้าพักThe bed was much too hard. The air conditioning unit kept switching itself from warm to freezing even though I had it on the heat-only setting. The housekeeping team tried to come in and clean my room 45mins before I was scheduled to check-out.
Then my keycard was deactivated 10 minutes before checkout time so I was locked out when I returned from breakfast and had to go down to the front desk to get it fixed. The first lady at reception said she’d reactivated my keycard, so I went back upstairs and was still locked out, and the elevator was far too slow and I didn’t want to get penalised for checking out late, so I had to walk down the stairs (which were very difficult to find!) then a second lady gave me a different, new keycard to get back into my room, then I had to walk back up the stairs again and was finally able to get my luggage and check out. Overall it was a pretty bad experience.
ผผู้เข้าพักGreat location in Canmore, right on the main street and over the road from the Policeman's Creek Boardwalk. Bed very comfy and clean. Only negative was that the room looked a bit newer in the advertised photos, so in reality it was a bit tired. But it has free parking and the location makes up for it!
李李家庭The location of the hotel is good with perfect access to the town. There is a supermarket named IGA which is about 8 mins walk. The cave pool is amazing which gives us a relaxing experience. The room is spacious with 2 levels. The upper level is bedroom while the lower level is dining room with a small kitchen. However, room service needs to be improved as there is no cleaning for one day during our stay. Facial tissue doesn't refill after using up.