This place was a great place to stay at. It is located near three big Malls in the area . There are also many hotels in the area and access to public transportation on the main road that goes from the airport to the city center. The staff and management team are good.
I usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things:
I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30.
When we got to the restaurant in the evening it took a while to be served.
When we got the kids in the shower, there were no towels and when we phoned it took a while.
We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did.
Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though.
When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head!
So all in all, wasn’t a great one.
Lovely rooms. But yet again, refused to refund an earlier check out. Lost two nights of stay for two rooms even though we notified the hotel days prior. We didn’t mind paying a penalty fee for making the stay shorter but that was never an option. They rejected our application for a refund. Otherwise, the hotel is nice and my guests love staying there. Hence I still book for their stay there
Very good hotel, located fairly centrally in lusaka about 20 minutes from the airport. It's safe, the staff are exceptionally friendly, the breakfast was great and the restaurant/bar was also fantastic.
There's a pool downstairs in the bar area which is perfect for lounging around and enjoying the Zambian skies.
Would definitely stay again!
LLauren GoatleyI usually have a good time at the resort and stayed a couple of times. This time from the start, there were a few things:
I had asked reception because we were going early, to have the breakfast boxes for the kids early to take at 5:30.
When we got to the restaurant in the evening it took a while to be served.
When we got the kids in the shower, there were no towels and when we phoned it took a while.
We also phoned to ask for normal milk as my child can’t have creomora and they said they would bring but never did.
Then our taxi driver let us down so I called reception to book an airport shuttle in the morning and she said she would call back but never did. Eventually after I called back, they got back to me with results. Didn’t tell me the price though.
When we checked out at 5:30, they didn’t have the breakfast boxes. And told us our taxi was K400 per head!
So all in all, wasn’t a great one.
WWezi NgwenyaThis place was a great place to stay at. It is located near three big Malls in the area . There are also many hotels in the area and access to public transportation on the main road that goes from the airport to the city center. The staff and management team are good.
TTravelfreeVery good hotel, located fairly centrally in lusaka about 20 minutes from the airport. It's safe, the staff are exceptionally friendly, the breakfast was great and the restaurant/bar was also fantastic.
There's a pool downstairs in the bar area which is perfect for lounging around and enjoying the Zambian skies.
Would definitely stay again!
ผผู้เข้าพักThe hotel rooms are quite small. Excellent lounge and meeting space. Functional but effective breakfast. Just by the mall which is very convenient with an excellent spa
ผผู้เข้าพักLovely rooms. But yet again, refused to refund an earlier check out. Lost two nights of stay for two rooms even though we notified the hotel days prior. We didn’t mind paying a penalty fee for making the stay shorter but that was never an option. They rejected our application for a refund. Otherwise, the hotel is nice and my guests love staying there. Hence I still book for their stay there