Amazing service in all senses. The food is amazing there. Do try if you visit salem. Highly recommended. The room-service and in-room dining is a hasslefree thing and we can just relax without any tension.
One of the top hotels in Dindigul with easy access to Bus stand and Railway station. Variety of breakfast options, best suited for family or business travellers.
The room was spacious and well-appointed, with a comfortable bed and high-quality linens. The lighting was adjustable, which made it easy to create the perfect atmosphere. The bathroom was sleek and clean, with a rainfall shower that felt like a luxury experience
The lobby ambience was pleasant with ample spaces. We have given a great hospitality upon our arrival and check in. I did enjoy the roof top bar as well as bar by lobby. The food was pleasant with mostly are Indian food. Pastries and few other western foods are also well prepared. Am sure will stay here in my next visit.
Loved the stay. Staff and service are excellent and reliably great. The location is right in the middle of the town in a main thorough fare, in close proximity to the Temples for those who visit on a pilgrimage to Kanchipuram. The access to the location though, as also visibility from the road leaves room for improvement. Food was delicious and great, and the free breakfast had an elaborate big spread. The courtesy of the staff who are always checking up on you and asking you how's your stay and dining experience deserves a special mention. All in all, a great facility to have in Kanchipuram that makes staying there comfortable and worry free.
Arrival and first impressions
i arrived at jc residency and was immediately struck by its elegant architecture and well-maintained premises. The warm reception at the front desk made me feel welcome, with staff greeting me with genuine smiles and prompt assistance. The check-in process was seamless, and i was guided to my room quickly. The accommodation
the room was spacious, well-lit, and tastefully decorated with a blend of modern comforts and traditional charm.
VValentine56My wife and I stayed there for 3-days in mid July, overall stay was good and pleasant and we take this opportunity to thank Mr Ramar (Manager @ Cilantro) who was not only polite and professional, he went the extra mile to help us out in a complex situation that arose on our 1st day.
A well deserved PAT for Mr Ramar in exhibiting his professionalism
But I cant say the same for the Travel Manager Mr Balaji who vehemently refused and not even seeking any other avenues or alternatives to assist us, totally
no empathy shown at all bearing the fact that we being tourists cant access to all your facilities
This we consider a major setback as its reflects horrid customer service
ผผู้เข้าพักWe enjoyed our stay in esthell resort. We have been upgraded to newly constructed executive rooms. It was awesome. Amenities, games were enjoyed by myself and my kids. A wonderful place for kids to stay and enjoy.
MMalik_ExplorerThe hotel is actually getting outdated with boring interior with fading colors and stripping off hard materials, they should do something about getting rid of birds that pooping on windows and unpleasant views. Exterior obviously can see lots of cracks all over building. Fayaz the front desk guy check in dunno how to smile when welcoming customers. You are saying it’s luxury collection hotel but something you have to work on it. Otherwise competitor will take over.
CCreaKriA budget version of other Taj hotels.
The first thing that strikes you is the reception desk is high, so you're forced to stand while checking in, whereas in other 5* hotels, there are seats on either side of a desk.
Then there's no porter service, so you're meant to carry your own luggage to your room.
The room itself is serviceable, and not up to the Taj mark. One of the closet doors had a loose hinge whose pin fell off. The part of the toilet bowl under water had a permanent yellow film. The hair dryer was a compact one that only had the heat option without cold air drying.
That said, the service was quick, efficient and with a smile. The food was good, both breakfast and room service.
If you know to expect a marked down experience at a lower cost than its more famous siblings in Chennai, then it's a good bet.
SSawar Mal AgarwalOverall, the hotel is good and the staff are polite and welcoming. The evening 6:30 PM carnatic music combine with fire show was especially beautiful and truly enjoyable.
However, there are a few areas where improvement is needed:
There was no response from the Palace service number. I tried calling 3–4 times on 19th February at around 9:45 AM, but no one answered.
On 20th February at 6:15 AM, I requested a scissor or knife to cut the tag from my dress. No one turned up for about 15 minutes, and I had to change my outfit and leave by 6:32 AM.
The breakfast spread was very vast with a wide variety of options, which was impressive. However, the masala tea was very disappointing. It seemed like masala was simply mixed into regular tea. In India, masala tea is prepared authentically and is refreshing, giving a great start to the day. The taste and preparation could definitely be improved.
Overall, the stay was pleasant, but attention to these details would significantly enhance the guest experience.
Thank you
SSudesh KumarPerfect blend of comfort, cleanliness, and hospitality.
I had a wonderful stay at Vivanta Chennai IT Expressway. The staff were extremely polite, attentive, and always ready to help, which made the experience truly pleasant. The room was super clean, well maintained, and equipped with good amenities for a comfortable stay. The breakfast buffet was delicious with a nice variety of options. Overall, everything exceeded my expectations — highly recommend this hotel for both business and leisure travelers.
ผผู้เข้าพักThe room was spacious and well-appointed, with a comfortable bed and high-quality linens. The lighting was adjustable, which made it easy to create the perfect atmosphere. The bathroom was sleek and clean, with a rainfall shower that felt like a luxury experience