The rooms are good sized and the rooftop is unbeatable. Service on the rooftop is mediocre once it begins to get a little busy as the bartenders are also waiters it seems. The breakfast buffet is highly acclaimed but go early or you will be waiting to race 15 people to a new pan of whatever runs out. Also the water container for the buffet is great for a table of 7… but it will always be empty so bring your own water. I loved my time, but wished I could have experienced during a less busy time. I will go back again for sure.
The hotel is near SM Iloilo and is very convenient. Staff are very welcoming, accommodating, and helpful. Overall stay is excellent. Rooms are wide and clean, all rooms we booked has heaters. They change towels and cleans rooms everyday.
Very attentive and friendly staff. Sea breeze foods are always delicious and amazing. The rooms are well kept. Love how we can approach the staff and asked for the beach bench and they’ll help us secure one. We enjoyed our stay there. Thanks to the team for making it enjoyable for our family.
The best service we have ever experienced! The Ferra Hotel is very centrally located and only a few minutes' walk from the water sports activities on White Beach. The facilities and amenities are very good for the price range. But there is one reason in particular why I can highly recommend this hotel: the friendly staff and outstanding service! We travel extensively in Asia and Europe and are accustomed to different hotel categories. But even compared to our experiences in significantly more expensive and exclusive hotels, the service at Ferra Garden is outstanding. From all the staff at the reception desk to the service staff at the bar or in the restaurant to the cleaning staff, everyone at this hotel is more than friendly and courteous. It is never fake or over the top, but always authentic. Every chance glance leads to a beaming smile, and every conversation shows genuine interest and helpfulness. As we sit in the next hotel restaurant and look back on the incomparable service, I realize that I now find the way of communicating in most hotels even more unpleasant because it feels somewhat submissive. This review may seem exaggerated, but I would like to sincerely thank the entire team for that experience and the management for this incomparable corporate culture.
We stayed from December 4–6, 2025, and overall had a pleasant experience.
The cleanliness of the hotel was good — rooms and common areas were well-maintained.
The front desk staff were friendly and very professional in addressing our concerns. Special shoutout to April, who assisted us when our originally assigned room was rented by a guest extending their stay. She handled the situation smoothly and even arranged an upgrade, which we truly appreciated.
They also have a very interesting elevator system — it surprised us at first, but we eventually got used to it, and it added a fun, unique touch to the stay.
Breakfast was plated, with limited options, which is the only downside of our stay. However, what was available was prepared well and tasted good.
Overall, it was a good experience and definitely worth coming back to.
Чистый номер, приятный персонал, тихий кондиционер, работающий лифт
У нас был красивый вид из окна
Из плюсов в номере была горячая вода в душе под нормальным напором(мы заметили, что это может быть проблемой на филиппинах), приятно, что при отеле есть трансфер и можно сразу заранее заказать
Порадовало, что внизу есть вкусный ресторан, ходили на ужин (но завтраки скудные)
Elegant, comfortable, and they treat you like a VIP
All staffs are friendly, they greet everyone with smiles and greetings. The rooms and the lobby smelled good.
We arrived at the hotel at 12nn expecting to have to wait 2-3 more hours before we can check-in. But as we processed our arrival with the receptionist, we were already given our key cards to check-in. This added great convenience to our stay (do not expect that this would always be the case but it is good to note they allow early check-in if available). The room we booked was very comfortable, I have nothing to complain about. We requested to be put on a corner room which was obliged. All the staff was exceptionally accommodating and approachable. The hotel was conveniently located at a walking distance to Festive Walk Mall and all must-visit spots of Megaworld.
Overall, we had a great stay! I will definitely be booking again should I be back to visit Iloilo.
ผผู้เข้าพักWe had a great stay at this hotel. The rooms are comfortable and clean. The staff are friendly and attentive. It’s about 10–15 minutes from the center, but the hotel offers a shuttle service, and there’s also a HOHO bus that runs every 15–20 minutes, making transportation convenient. They also have their own beachfront at Newcoast, which is perfect if you want to escape the busy crowds of Boracay. Breakfast is modest but tasty. Would definitely come back.
MMaskahThe best service we have ever experienced! The Ferra Hotel is very centrally located and only a few minutes' walk from the water sports activities on White Beach. The facilities and amenities are very good for the price range. But there is one reason in particular why I can highly recommend this hotel: the friendly staff and outstanding service! We travel extensively in Asia and Europe and are accustomed to different hotel categories. But even compared to our experiences in significantly more expensive and exclusive hotels, the service at Ferra Garden is outstanding. From all the staff at the reception desk to the service staff at the bar or in the restaurant to the cleaning staff, everyone at this hotel is more than friendly and courteous. It is never fake or over the top, but always authentic. Every chance glance leads to a beaming smile, and every conversation shows genuine interest and helpfulness. As we sit in the next hotel restaurant and look back on the incomparable service, I realize that I now find the way of communicating in most hotels even more unpleasant because it feels somewhat submissive. This review may seem exaggerated, but I would like to sincerely thank the entire team for that experience and the management for this incomparable corporate culture.