Room waa very clean. Bed was comfortable. Great for one night because we had a flight to catch the next morning. Went to the fish market, the fresh seafood was amazing. Restauranton the 8th floor was beautiful. The pancake sandwich was delicious. Bar manager and waitet could try to smile more. Lady at the frond desk was so polite and offered suggestions for things to do.SM mall is a grab ride away 169p
stay 3day 2nights. nung first day namen. okay lang sama namen anak namen sa adult pool. kase hnd kame makastay sa kiddie pool kase malamig. ung adult pool nila medyo warm water kaya dun kam nagsstay. pero nung ika 2nd day namen. pinagbabawalan na ng staff ung may mga kasamang bata na pumunta sa adult pool. dun lang pwede magstay sa kiddie pool. ung may mga kasamang bata. kaya saglit lang kame. umalis dn kame agad. kase malamig ung tubig sa kiddie pool. overall okay naman. ung sa pool lang.
RReinzaelstay 3day 2nights. nung first day namen. okay lang sama namen anak namen sa adult pool. kase hnd kame makastay sa kiddie pool kase malamig. ung adult pool nila medyo warm water kaya dun kam nagsstay. pero nung ika 2nd day namen. pinagbabawalan na ng staff ung may mga kasamang bata na pumunta sa adult pool. dun lang pwede magstay sa kiddie pool. ung may mga kasamang bata. kaya saglit lang kame. umalis dn kame agad. kase malamig ung tubig sa kiddie pool. overall okay naman. ung sa pool lang.
ผผู้เข้าพักIt was a dream come true to my son to sleep on a hotel but he does not imagine that we will book on his favorite park which we go last time as he see the water animals and swim in the swimming pool there. Thank you H2O it was a wonderful experience especially to my son.
ผผู้เข้าพักI booked this for the location and the free breakfast. The hotel was very nice and clean. We did have to wait to check in for about 15 minutes because they were very busy. The room was nice. They upgraded our room for free. I was disappointed to find only one towel, no hand towel, and no washcloth. According to my friend who also stayed there, you can call and they will bring another towel. Now for the best part...the breakfast was buffet style, with cooked-to-order omelets, and a large variety of entrees. It was awesome! I definitely will stay there again next time I'm in Manila!
AAndro ChavezCheck-in: Fast and efficient. The staff member attending to me was wearing a mask, which is understandable for safety, though her voice was quite soft and a bit hard to hear.
Birthday Cake & Room Arrangement: The room decoration and complimentary cake were a lovely touch. I appreciated the staff asking if I wanted it delivered to my room. However, since I had two rooms and my mom and sister were in the other room (my mom uses a wheelchair), I requested the cake be delivered there because I planned to go to their room so we could celebrate together and take photos. When the staff arrived, my sister opened the door while I was standing just behind her. They greeted my sister and not me, which caused some confusion. While it was a small miscommunication, it would help if staff clarify who the celebrant is rather than assuming it’s the person who opens the door. Overall, it was a thoughtful gesture.
Room Service: Fast and accommodating. One suggestion: for a 5-star hotel, providing more than one jug of water per room would be ideal.
Buffet Breakfast: Enjoyable with a variety of options. As someone who has lived overseas, I found the offerings leaning more toward local tastes. While fresh salads were offered, including at least one cooked vegetable dish in the main section would provide a different feel and more variety, especially for those with dietary restrictions. The taho and desserts were delightful and nostalgic.
Assistance with Luggage: The staff who helped us were very friendly and accommodating.
Rooms: Comfortable beds and pillows. The bathtub, strong shower, and water heater were excellent for relaxation. Toiletries were well-provided. Areas for improvement: the coffee table was shaky, the outside of the shower area tends to flood even with the glass doors closed, windows lacked sheer curtains (so rooms are either very bright or very dark), and the TV is outdated with no streaming options. Overall, the room feels more like a 5-star from 10 years ago—by 2026 standards, it feels closer to 4-star.
Staff: Very accommodating and polite. Everyone greets you warmly when passing by.
Facilities: Didn’t have a chance to visit the swimming pool or other amenities, so cannot comment.
Overall: A pleasant stay with great service and thoughtful touches, but the rooms and certain amenities could use updating to match a modern 5-star standard. Unless there are upgrades, I would rate this hotel closer to 4-star.
ผผู้เข้าพักHad been a while since my last check in at this hotel and it was not as I remembered anymore. Could tbe the toll it took over the years, it now looks older. Nevertheless the service was still great and the breakfast buffet still also worth checking out. A lot of choices and the food was great.