staff are accommodating, the driver who picked us up on airport was really good and was patiently waiting at the airport. The roof bar was cossy and the staff are all nice. needs improvement with the adobo (sorry this is my favorite dish thats why..) but all of the foods was good and pleasantly prepares :)
I booked this for the location and the free breakfast. The hotel was very nice and clean. We did have to wait to check in for about 15 minutes because they were very busy. The room was nice. They upgraded our room for free. I was disappointed to find only one towel, no hand towel, and no washcloth. According to my friend who also stayed there, you can call and they will bring another towel. Now for the best part...the breakfast was buffet style, with cooked-to-order omelets, and a large variety of entrees. It was awesome! I definitely will stay there again next time I'm in Manila!
ผผู้เข้าพักStayed for 4 nights over the past weekend. The connection to Ayala Mall is a plus point. The service of the restaurant staff must be commended.
One of the day, the room was not cleaned up. Another day, a wet bathroom mat was placed on the sofa (yekks). The eco-green card that i placed on my sheets went missing.
There is a musky smell in the corridor on some levels, esp. L5, where it is connected to the pool. Additionally, there is a sewage smell emanating from a corner of the family room.
The soundproofing of the window and door is not good, I can hear noise from the corridor and from the swimming pool.
The breakfast is good, with a reasonable selection, albeit not much change over the days.
ผผู้ใช้ไม่ระบุชื่อThe place is clean and the staff were very nice. All the hotel staff we met greeted us warmly, making us feel really welcome. We checked out the bar on the 22nd floor and enjoyed the live band performance. Plus, they gave us a 10% discount as in-house guests. It was my husband's birthday, and the band even sang the birthday song - such a nice touch! The staff also wished him well, which made the stay even more special. They also provide shuttle as long as it is in Alabang area
We really enjoyed our stay, thanks!