Fast and easy check in. Friendly front desk staff with the exception of a few. Hotel is still in its ” covid ” phase where you can't get towels from the housekeepers. You have to ask the front desk for towels. Gym is extremely small. One elevator was broken during the entire stay. Subway restaurant and gas stations within walking distance.
PROS: New, clean, secluded, decent enough gym, quiet, boring, no chemical cleaner scents other than the towels and sheets that will stay on your skin 100%... I always bring my own due to this. Free floride water lol...🙄 Don't drink it.
CONS: The heavy room doors slam insanely hard, fast and would chop fingers off, blow out eardrums and shake the walls. I woke up every door slam, hard to not. Mind blowing to spend money building a Hotel and not consider to have quality safe quiet doors.
SOLUTION! I had to use some ”white noise” to drown out the crazy door slams.
****** is a lifeless end of the line in purgatory vibe, but I'm not into that activity and wasn't there for that.
If you want a clean, new, mostly quiet nice hotel, this is a good choice if you find a good deal.
Service I never ordered food but the complementary tea and coffee are ok if stocked, NO Milk Alternatives and boring list of food to over pay for.
ผผู้เข้าพักThis hotel is very clean and the location is close to all the main attractions. The facilities is good, I was able to use their swimming pool and other entertainment facilities. I would staying in this hotel again next time in Ottawa.
ผผู้เข้าพักThis was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!
ผผู้เข้าพักThe hotel is ideally situated of the front of the lake with the ferries to the islands just outside. An underground stop is just across the road with links to Union station and elsewhere. There are also a selection of buses that pass and a hop on hop off stop is about 10 mins walk. You can walk most places in central Toronto from hotel if you wish and are happy walking. You can choose which street suits you best on your walk and change route for variation as only a block apart and will all get you to central Toronto. You are maybe about 15 mins from the Blue Jays and CN tower so hotel is in a great location. Billy Bishop airport is about a 20 min walk and would be convenient if you can get flights to or from there to your destination. The communal areas in the hotel look very nice, as is the entrance if being dropped off by car. However there is work going on around the outside of the hotel and if walking to and from the hotel it isn’t so pleasant on the eye. My bedroom was spacious but felt dated and would be nice to see a more updated look. However the view onto the lake more than made up for that minor irritation. The staff were all great and helpful when asked. There was various things going on from regular activities in the leisure area to free ice cream and wine ( not together unfortunately ) and music in the afternoon. The leisure facilities were great with a pool, sauna, steam room and gym as well as an outside area (5th floor) for sitting outside while the kids could play. There was a tennis court and a basket ball hoop. There was also an oppertunity to use cycles and go for a run possibly with a guide. We didn’t eat at the hotel so couldn’t comment but the did have a restaurant on the top of there south tower that would give great views. We did grab a coffee and snack from across the street and would enjoy sitting on the benches just along from the hotel looking into the lake in the morning. All in all one of the older hotels ( I think) in a great location with great views and facilities which met our needs.