I asked for Laundry bag they gave me plastic bag the one used for garbage . Why ??
And went down for breakfast .Theres a cockcroahes running around the bread section ! 0mg !
I was disappointed on my second time of stayed.
A great place to stay for visiting mayon volcano. Rooms with mayon view is nice, staffs are friendly, location is very convenient, near sm. Breakfast is not really nice though compare to other hotels with this price, also the swimming pool is small and has no view, its boring to swim there, and I booked the atv through hotel then I found out that klook is 50% cheaper than the hotel price, so booking atv there is not recommended. Overall, its a good hotel to stay, but not a good hotel if your expecting nice breakfast and activities.
I booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option).
Room service took a very long time, more than the promised 45mins.
One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.
During our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.
the staffs are very accomodating and they will welcome you with a warm smiles and greetings from morning to evening. the dinner buffet and breakfast buffet are so good that my family enjoyed so much! the view and the ameneties are very good for the price! thank u for allowing my family of 4 to stay in your double bed without adding any fee! ❤️ we’ll sure be back again soon!
I highly recommended this hotel, madali din sya ma access. madali din sila kausap kasi nagpalipat ako ng room ung may mayon view. that why I really satisfied, saka di ka mababasa ng ulan once nag papick sa grab kasi covered ung lobby 👍👍👍
The building and the amenities are good. The receptionist and security guards were helpful. My biggest problem is the noise of cleaning crew at midnight. I’m not sure if they know that the rooms are not sound proof. I reported an issue with the power turning off then on again. Took a long time to resolve it by having me transfer to another room. The room did not have a chair, so I opted to dine in for breakfast. The breakfast is in another hotel.
ดี
9 รีวิว
7.9/10
ราคาเริ่มต้น
AED 118
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีสปาในบิโคล
รีวิวล่าสุดสำหรับโรงแรมในบิโคล
ดูทั้งหมด
9.0/10
ยอดเยี่ยม
ผผู้เข้าพักA great place to stay for visiting mayon volcano. Rooms with mayon view is nice, staffs are friendly, location is very convenient, near sm. Breakfast is not really nice though compare to other hotels with this price, also the swimming pool is small and has no view, its boring to swim there, and I booked the atv through hotel then I found out that klook is 50% cheaper than the hotel price, so booking atv there is not recommended. Overall, its a good hotel to stay, but not a good hotel if your expecting nice breakfast and activities.
ผผู้เข้าพักI highly recommended this hotel, madali din sya ma access. madali din sila kausap kasi nagpalipat ako ng room ung may mayon view. that why I really satisfied, saka di ka mababasa ng ulan once nag papick sa grab kasi covered ung lobby 👍👍👍
ผผู้เข้าพักthe staffs are very accomodating and they will welcome you with a warm smiles and greetings from morning to evening. the dinner buffet and breakfast buffet are so good that my family enjoyed so much! the view and the ameneties are very good for the price! thank u for allowing my family of 4 to stay in your double bed without adding any fee! ❤️ we’ll sure be back again soon!
ผผู้เข้าพักI asked for Laundry bag they gave me plastic bag the one used for garbage . Why ??
And went down for breakfast .Theres a cockcroahes running around the bread section ! 0mg !
I was disappointed on my second time of stayed.
ผผู้เข้าพักDuring our stay at Villa Caceres, since it was our first time, the people in the Front Office are very helpful when providing locations and assistance, as well as the Housekeeping staffs (the group of tall guy assisted us on adjusting aircon temperature, when we arrived in the room). We also arrived earlier than the check-in time but they have accommodated us (receptionist named Jen/Jean, i think). I have just noticed in the morning buffet that servers are quite not that attentive on their guests even though it was not busy, some tables are left unattended, although the selection of their food was nice. I hope that they pay attention on this feedback. Then location was accessible to the city, markets and transportation.
ผผู้เข้าพักI booked for 3 persons per room, with 2 breakfast so I was expecting to pay only for the additional breakfast of the extra person (no extra bedding requested), but was asked to pay for the full extra person with breakfast and no senior discount. I may have misunderstood, but the booking choices via Trip were also misleading (2person/room w/ 2 breakfast; 3persons/room w/ 2 breakfast; 3 persons/room w 3 breakfast; I chose the 2nd option).
Room service took a very long time, more than the promised 45mins.
One of the assigned rooms had a broken doorknob that wasn't fixed since it was on one of the connecting rooms.
DDrakeVinceExcellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from
the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome!
The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it.
I recommend coming here on your holidays to the Philippines!
RReaBorjalThe building and the amenities are good. The receptionist and security guards were helpful. My biggest problem is the noise of cleaning crew at midnight. I’m not sure if they know that the rooms are not sound proof. I reported an issue with the power turning off then on again. Took a long time to resolve it by having me transfer to another room. The room did not have a chair, so I opted to dine in for breakfast. The breakfast is in another hotel.
LleyphGreat hotel, close to whaleshark, fireflies and diving touristic center, it has a restaurant inside so you can eat there during your stay, it has many beautiful spots in the same hotel, excellent for relax and have a good time, the hotel has its own beach entrance, quite convinient for swim on the beach and go to your room. The staff is very nice and very helpful. I hope in the future they have internet so I can stay there longer doing my job.