All Staff was accommodating, helpful and friendly. I booked a room with mayon view but according to them the room they received that I booked was just a de luxe room without mayon view. I received a great customer service tho with the polite reception staff. She gave me some options and with a minimal fee I got the room that I wanted. Thank you Miss receptionist sorry I have difficulty with names but I really appreciate your service and to the waiter too who served us pork pinangat at the restaurant. Kudos to you all!
The hotel was generally good clean, comfortable, and with friendly staff. However, I was quite disappointed that there was no water supply during our stay. We had to call reception just to get a bucket of water, which was very inconvenient. Hopefully, this can be resolve soon because everything else was nice.
this is our second stay in this hotel, the staff are more nicer this time in front desk, I ask extra key so that I can leave the room while my companion is sleeping and she give me extra no argument, the parking lot is safe although its limited, they renovated the the hotel so kind of a mess but they tried to make everyone safe and provided they need. the bed is firm and pillow is soft, the safe didn't work but they fix it quickly, the bathroom need improvement. strong wifi, strong water pressure and hit water somehow a funny smell in the bathroom just need to continue exhaust on. its quite we both sleep well. this location is perfect in center legaspi walking distance to ayala mall. the food seems very limited this time but good enough few variety to get it full, had a soup, fruits, and omelet station.
We stayed before here, and they are so accommodating so we decided to book again. The room is spacious and clean as well. We will definitely go back again.
Good location. Disappointed for the service, a manager told us that it would not be possible to have a late check out without making efforts to find an alternative solution and barely looking at the PC.
Hôtel agréable, nous avions une chambre Deluxe, spacieuse avec une fenêtre.
Le personnel est très attentif, par exemple Ils préparent un déjeuner vegan même si ce n'est pas au menu (ils mettent de la viande partout aux Philippines)
Excellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from
the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome!
The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it.
I recommend coming here on your holidays to the Philippines!
We stayed here with our friends. We used the pool to hang out which is fun but a heads up, their pool is 5ft and above. There is a kiddie pool but It would be nice if the adult pool starts at least 4ft. Considering Filipinos average height isn’t above 5ft 🙂
ยอดเยี่ยม
6 รีวิว
9.2/10
ราคาเริ่มต้น
€ 37
ต่อคืน
ดูห้องว่าง
ดูโรงแรมทั้งหมดที่มีที่มีสปาในบิโคล
รีวิวล่าสุดสำหรับโรงแรมในบิโคล
ดูทั้งหมด
9.1/10
ยอดเยี่ยม
Wwander_sayoniAll Staff was accommodating, helpful and friendly. I booked a room with mayon view but according to them the room they received that I booked was just a de luxe room without mayon view. I received a great customer service tho with the polite reception staff. She gave me some options and with a minimal fee I got the room that I wanted. Thank you Miss receptionist sorry I have difficulty with names but I really appreciate your service and to the waiter too who served us pork pinangat at the restaurant. Kudos to you all!
ผผู้ใช้ไม่ระบุชื่อGood location. Disappointed for the service, a manager told us that it would not be possible to have a late check out without making efforts to find an alternative solution and barely looking at the PC.
ผผู้เข้าพักThe hotel was generally good clean, comfortable, and with friendly staff. However, I was quite disappointed that there was no water supply during our stay. We had to call reception just to get a bucket of water, which was very inconvenient. Hopefully, this can be resolve soon because everything else was nice.
DDrakeVinceExcellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from
the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome!
The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it.
I recommend coming here on your holidays to the Philippines!
MMi amore_18This place is best for nearby gala. It is just around the corner. And easy to locate and access to terminal. The place is nice and quite. You can relax and enjoy while resting and watching television. I will recommend this place and I suggest to have more options for breakfast. But overall the place is welcoming.
ผผู้ใช้ไม่ระบุชื่อWe stayed here with our friends. We used the pool to hang out which is fun but a heads up, their pool is 5ft and above. There is a kiddie pool but It would be nice if the adult pool starts at least 4ft. Considering Filipinos average height isn’t above 5ft 🙂
ผผู้เข้าพักHôtel agréable, nous avions une chambre Deluxe, spacieuse avec une fenêtre.
Le personnel est très attentif, par exemple Ils préparent un déjeuner vegan même si ce n'est pas au menu (ils mettent de la viande partout aux Philippines)
JJesselle RetomaWe stayed before here, and they are so accommodating so we decided to book again. The room is spacious and clean as well. We will definitely go back again.