Good value with exceptional service
We were extremely satisfied with the services and had a delightful experience in that hotel.
Our package included room, breakfast and dinner. Due to a minor traffic incident, we were unable to meet our dinner time of 6:00 pm. We contacted the hotel and they kindly accommodated us and provided attentive service. We were deeply touched by their care and consideration.
The assistance to report of the traffic incident to the local insurance company was unexpectedly smooth with the help of the staff. The language proficiency of the staff was impressive, as they efficiently resolved language-related issues we faced.
Furthermore, the traditional charm of the hotel exceeded our expectations and added to our enjoyment - good value.
We will recommend the hotel to others and look forward to visiting again in the future.
Special thanks to Ms. Oromo Rie, Mr. Toyama, and the staff responsible for our meals.
Love the Hot SPA in the rooftop a lot, staffs are friendly, the location is super great and we can walk around all the attractions nearby on foot, supermarket just opposite to the hotel and lots of local restaurants just 1-2 mins walk, a great experience and would highly recommend
FFung PingGood value with exceptional service
We were extremely satisfied with the services and had a delightful experience in that hotel.
Our package included room, breakfast and dinner. Due to a minor traffic incident, we were unable to meet our dinner time of 6:00 pm. We contacted the hotel and they kindly accommodated us and provided attentive service. We were deeply touched by their care and consideration.
The assistance to report of the traffic incident to the local insurance company was unexpectedly smooth with the help of the staff. The language proficiency of the staff was impressive, as they efficiently resolved language-related issues we faced.
Furthermore, the traditional charm of the hotel exceeded our expectations and added to our enjoyment - good value.
We will recommend the hotel to others and look forward to visiting again in the future.
Special thanks to Ms. Oromo Rie, Mr. Toyama, and the staff responsible for our meals.