Everything was perfect fir our stay and the location was very appealing, close to all central attractions. The room was super comfy and well equipped to a luxurious standard. The pool was fantastic and we made full use of. The restaurant had a generous offering and food was up to a high standard. Thanks to the staff for all their help and making our stay such a treat. Cant wait to visit again.
The hotel is well maintained and clean. The breakfast is rich with all kinds of food, including a good continental breakfast selection. The rooms are wide and have an office space that is ideal for business trips. But the real good value is the staff. The hotel's employees are well-trained, professional, and extremely kind and helpful in all departments. It was amazing to stay in this hotel knowing that so many people have the goal of making your stay comfortable and easy. I will go back soon!
Excellent stay sub rats and anindata was helpful thank for your support best stay Bangalore Excellent stay sub rats and anindata was helpful thank for your support best stay Bangalore
It was difficult to understand what staff were saying. They always seemed impatient even when they were trying to help. It seemed like our room was not what we booked but we did not raise it with staff as it was difficult to communicate in English. Overall poor service and there are better options
Выбирал отель из соображений улучшения качества прибывания в Бангалоре. До переезда в этот отель снимали четыре номера в небольшом отеле, рядом с местом работы.
По картинке с сайта и по отзывам сложилось впечатление, что отель - то, что нужно. К сожалению впечатления сложившиеся по отзывам начали рушиться уже при заселении в гостиницу. На входе нас встретил досмотр как в аэропорте. Личный инструмент (а мы приехали в город работать) пронести в номер не разрешили (при выезде возникли сложности с упаковыванием багажа!). При заезде специально спросили про ужин, на что менеджер нам рассказал всё кроме того, что нужно специально подойти на стойку регистрации и заявить конкретное желание. Изначально мы задавали вопрос про ужин подразумевая ужинать в отеле, в процессе разговора решили, что вопрос решён. Сходили поужинать, и нам выкатили счёт в 1,5 раза больше заявленного. На все попытки урегулировать недоразумение менеджер ”прикидывался дураком”. Для отеля, позиционирующего себя на 4 звезды, менеджер, не способный урегулировать инцидент (возникший в том числе и по его вине) как минимум непонятно.
Дальше-больше, по телевизору смотреть нечего! Если до этого мы жили в маленьком беззвёздном отеле и там был смарт-ТВ в каждом номере, то тут подобие кабельного, но без ассортимента. Номера просторные, и было бы хорошо, если бы в них проводили какое-нибудь обновление интерьера, но сложилось впечатление, что интерьер остался со времён строительства отеля. Система кондиционирования в целом работала, но её пульт разваливался и не давал уверенности в правильной его работе. Не плохой вид из окна портят грязные окна, на вопрос о том, чтоб их помыли, менеджер сказал, что они не открываются и такой возможности нет, в предыдущем отеле всё было гораздо лучше. Шторы проедены молью или от времени прохудились. В душевой стены скользкие, слой биоты не даёт ощущения безопасности, впрочем и в бассейне, расположенном на крыше похожая ситуация.
В отношении обслуживающего номера персонал только самые добрые слова, приветливые и готовые помочь. То же касается и женщин из состава менеджеров. Мужчины же вели себя странно.
Резюмируя вышенаписанное: Неплохое расположение, приветливый младший персонал (сервис). На этом плюсы кочаются.
Четырёх звёзд совсем нет! Все плюсы нивелируются плохим содержанием и старостью интерьеров номеров. Неготовностью менеджеров искать компромиссы из созданных в том числе и по их вине ситуаций.
Расположение в окружении пробок, утром и вечером выбраться затруднительно. Uber или Rapido не помогут в часы пик. Только пешие прогулки.
Иностранным туристам, в особенности плохо или не говорящих по английски (каннада и хинди), не рекомендую этот отель к размещению.
Great service and clean. Cleanliness is my priority for choosing hotels. Though I've stayed for 1 night, I'm happy with the room. It's in a good location but I was too tired after my meetings to walk out to have drinks or shop around. Would love to come back again in my next trip.
ผผู้เข้าพักExcellent stay sub rats and anindata was helpful thank for your support best stay Bangalore Excellent stay sub rats and anindata was helpful thank for your support best stay Bangalore
ผผู้เข้าพักWe had a lovely stay at this resort. Best is to have a car to get here. The hotel was very beautiful and lots of greenery. Breakfast was awesome with lots of local cuisine to try. The service was impeccable and of a high standard. The room was large and enough for 3 of us including our teenage child. Everyone was kind and nice. The nature specialist Harish gave us a wonderful talk on kodava people (local folks) and about elephants. He was very knowledgeable and we did this over a bonfire which was lovely. The pool should be warmer during the cooler weather in the evenings especially if temperature control is available. The check in staff were nice but they tried to upsell an upgraded room when we didn’t really need one. We have stayed at countless Mariott properties worldwide and this was the first time someone tried to sell us an upgraded room which I felt was wrong considering that we fit comfortably in our booked room. If u want to upgrade u should provide it as complimentary otherwise don’t try to see something on false pretext as they said we may not be comfortable in our existing booking. Also the bed sheets need to be cleaned better as there were lots of stains. Cleanliness needs to be improved. Apart from this the stay was wonderful and we had a great time. Thanks to all the staff from check in to the buggy drivers to the valet drivers to the breakfast staff. The housekeeping also had a special welcome treat and welcome design in our room. And so kind of the restaurant staff to provide a goodbye cake.
AAnand the GlobetrotterMy initial experience was a bad one. The rooms are small especially the toilet and albeit the upgrade, superior and deluxe are exactly the same. The TV didn't work, toilet seat was broken and the the so called city view is miserable.
After complaining to the Mallik the duty manager, he thoroughly understood the problem and offered to change my room. Duty manager for evening shift Siva Kumar called me numerous times as I was out in the city to confirm the typr of room and waited till I got back late evening to ensure it was done. Kudos to both of them!!!
My new deluxe room with a proper city view felt bigger and more spacious albeit the same type of bathroom but all was functional. Location wise it is next to the 1MG Mall and lots of restaurants literally 1-2mins walk away. Perfect location. Breakfast is decent with international and local dishes. All the staff are very helpful as well. One amazing perk is that they have a pillow list to choose from including hot chocolate or spiced teas before bed.
I would suggest this hotel if you're doing short trips or on a mid-tier budget. Many hotels are around such as Conrad, Taj, and Oberoi on the same street with bigger rooms and slightly more only.
ผผู้เข้าพักBreakfast is great. Room amenities are also good with Byredo products. Lake view is less than expected though. Overall fair price and value.
ผผู้เข้าพัก마이소르팰리스 등 주요관광지와 차로 10분 정도 거리, 마이소르 부촌(고쿨람)과 가까움.
1박 숙박에 수건을 넉넉히 주지 않은 점, 조식에 양식 메뉴는 조금 부족했다는 점, 키즈존이 열악했다는 점은 아쉬움
위치, 청결도, 서비스는 만족.
한달 전 예약했을 때보다 여행 직전 예약했을 때 숙박비가 반값으로 떨어져서 트립닷컴 무료취소 후 재예약함.
ผผู้เข้าพักThe view from the lobby and the indoor pool are what makes this property special. Nothing like it have I ever seen. This is enough to make u fall in love at first sight when u arrive. The rooms are nice but a bit outdated but generally everything was great and lots to do and explore on site as it is large. The service and staff are impeccable and very friendly and kind. Breakfast could be improved and given that most goods needs to be ordered this could be better communicated to guests. Some more activities should be complimentary as cost of room is quite high so by including activities this will make guests more involved and entertained. The outdoor pool could not use as it was cold. But the indoor one is one of a kind worldwide. Awesome fireplace in the room too. We upgraded to the premium villa which was way better than the cottage we originally booked. Space wise all rooms can accommodate 3 easily. They have electric cars to take u around which are unique too. Very environment friendly property