I booked a two night stay at Pullman Delhi Aerocity and was not quite happy with the room provided. The view was disgusting enough to not open the curtain. There was a message on their television notifying that they were painting the building and some work was ongoing, however there were other vacant rooms with a clean view which was not provided to me from the very start. I had reached at around 3:00 pm in the evening and had to leave for a function the same day so did not really notice the glass until next morning. I went downstairs to advise the staff at reception in the afternoon after returning from another function that morning but the only thing they could offer was change of room which was difficult given my dad is a senior citizen as well as my mom who was very tired to wind up and move another room as were checking out early morning the next day for our flight. No vouchers were provided or compensation offered. The room service was fine as they provided us with tea and milk pouches when asked but bathroom tissue box also was empty when we checked in which was only filled upon asking. Overall I did not enjoy my stay. We were siting most of the evening of the second day in the reception area as the view outside of the room was disgusting and did not want to open the curtains. Also the rooms were not well lit.
IilpMy review would be based on my 4-day stay and will only be fair and square. The hotel is located in a bsuy area of main bazaar, so expect noisy neighborhood with honking cars and shouting people. The place is not that secure, if that is your concern. The hotel is in a neighborhood of slums (yes, i explored the inner streets and alleys). The hotel though is decent, good value for your money. Transportation is a bit difficult (especially if you will book indrive or uber) since it is a busy and narrow street, cars and motorbikes don't go much often there (they get stuck in traffic).
The hotel room is okay. I booked a double room (i am a solo traveler but i want a big bed). They put two single beds together, so i can't really sleep in the middle because i sink in. The room is small. When I arrived, i was greeted by three medium sized cockroaches -two in the bedside table and one in bed. I managed to kill them though :-). Shower water is not always available. You can order food 24/7, and it was tasty (the falafel however is salty).. i paid roughly 100 usd for my stay.
Internet connection is fast and reliable but you need to log-in everytime you get disconnected. Secutiry of the hotel itself is lax. In fact, they have a notice that THEY WILL NOT BE RESPONSIBLE FOR ANY THEFT WHATSOEVER, EVEN IF THE THINGS ARE STOLEN IN YOUR ROOM :-)...
Visitors are not allowed. They provide airport pick-up and drop-off but the same is too costly (10usd) but in-app booking is only half the price (and even less). Hotel staff are willing to help you anytime foof the day - for a price. They always ask for tip (as in always)....
Their tours are relatively competitive and at par with other providers. Breakfast is bad (i forced myself to finish the pancake, bread and omelette). The utensils, plates and glasses were dirty (watermarked in the glasses). They provide electric kettle in the room but no coffee or tea provided, nor mugs. Pillows and bed were soft, aircon is good but television not much choices. The only english content is the news.
Will i recommend this hotel to friends? Yes if on tight budget. Otherwise, find a better one.
MMemory HallMore than likely the best luxury hotel in New Delhi, the food is as good advertised, the staff are doing all they coukd within the small room Taj hierarchy allows them. As I finally got the minibar deposit back, I have to give it the deserved 5/5 algorithmic vote for the 2nd night.
The overpriced Minibar Scam
I don't drink Sugar which is even more irritating. That said I know the price of an unhealthy soda can...which is literally sold for 10% the rpice 50 meters away with the same barcode. The overpriced common soda aka Minibar scam, is no longer acceptable. Hotels that insist on insulting their guests with over priced Soda Cans will no longer be Luxury hotels...make a note of this, all new Luxury Resorts offer free minibar and depositless instant checkin...self checkout...because they want guests to remember the stay...systematic harassment at checkout is not Luxury at all, hotels that can't change outdated and malignant policies will be left behind, the minibar overpiced sodacan makes guests assume the restaurant and rooms are also 10 times overpriced...the overpriced Soda Can is the diagnostic marker that any guest can easily identify with confidence. If a Hotel can't afford a Free Minibar it is not a Luxury Hotel.
All High-End Luxury hotels offer Free Minibar as it costs little to nothing; it projects opulence and true Luxury. Guests don't question the price of their restaurants or accommodation as they no longer have an overpriced Soda Can to serve as their reference point of Value.
Once Taj confirms they made it a brand policy to get rid of the Minibar scam, they will benefit greatly from fast checkin and prompt checkout & unnecessary deposits...there will be less adversial intepersonal energy with the guests, nobody wants to feel taken advantage of...getting rid of the outdated pre-internet Minibar scam is how the best Luxury Distinguish themselves from the lower class scam establishments
ผผู้เข้าพักI booked a two night stay at Pullman Delhi Aerocity and was not quite happy with the room provided. The view was disgusting enough to not open the curtain. There was a message on their television notifying that they were painting the building and some work was ongoing, however there were other vacant rooms with a clean view which was not provided to me from the very start. I had reached at around 3:00 pm in the evening and had to leave for a function the same day so did not really notice the glass until next morning. I went downstairs to advise the staff at reception in the afternoon after returning from another function that morning but the only thing they could offer was change of room which was difficult given my dad is a senior citizen as well as my mom who was very tired to wind up and move another room as were checking out early morning the next day for our flight. No vouchers were provided or compensation offered. The room service was fine as they provided us with tea and milk pouches when asked but bathroom tissue box also was empty when we checked in which was only filled upon asking. Overall I did not enjoy my stay. We were siting most of the evening of the second day in the reception area as the view outside of the room was disgusting and did not want to open the curtains. Also the rooms were not well lit.