LL RisticJuan at the front desk saved the day as I needed to change two rooms- the first one was dirty and the second one smelled like smoke. Juan made sure he got me a room that was clean and even went with me to make sure. The staff is courteous and professional.
ผผู้ใช้ไม่ระบุชื่อExcellent service from all staff, including valet, bellhop, concierge, check in and cocktail bar. Great view from well-appointed and spacious room.
ผผู้เข้าพักHotel was nice and there weren't too many people on site. We’re not the extra romantic couple, so this was a little extra for us, but we were able to spoil ourselves and relax. Breakfast was like a normal hotel complimentary breakfast buffet, but Justin served us both days and he was excellent. Spooners had many events and things to do. The bed was comfortable, however, don’t sit on the edge because you will fall, and it was sunken in the middle, so that made it a little hard to sleep in a comfortable position. Overall, great stay, great resort, and down the street from Mt. Airy ****** which was fun as well.
ผผู้เข้าพักThe room is modern but a bit small. It is difficult to compare American hotels with Asian hotels where amenities like shaving and toothbrushing needs are also met. No re-usable paper slippers are available in the room as well, not to mention free bottled water. The price is not highly competitive though. One good thing is that extension of my checkout time to 4pm only required me to pay an extra small amount of money which I fully appreciated that.