Great location. A very nice spa. The hotel room is unfortunately quite old, the shower was cold, the bed was uncomfortable and the walls are very thin making it hard to sleep.
We booked a room for 3, which came with a King bed and a sofa bed. The sofa bed is one of the worst bed I have ever slept on. You virtually could feel the spring cracking whenever you move. I have to let my parents sleep on the king bed.
The room assigned was right at the end of the building. Hotel guests uses that exit door to get to the carpark. Each time a guest uses the exit, the corridor floor “crack” and follow by the door slamming shut. Just too noisy and affected our sleep.
Otherwise, it would have been a wonderful stay.
Hotel should strength the floor and add a soft close mechanism to the door.
We stayed at this beautiful hotel for my 60th birthday. With my daughter. The views are breathtaking and the hotel its self . Great location the staff are very welcoming and courteous.
There is lots of parking , unfortunately we did not get a chance to use the spa facilities.
Our only negative thing was our room although lovely the carpet had a few stains on it and our windows did not open easily , and the entrance hall to our room was very dirty we had been given a room in the grounds outside of the hotel and for the cost of our stay we were very disappointed after seeing such elegance,with the main Hotel and the lobby etc . We had also been given a room with a bathroom that was more suited to someone who needed more support and although there was nothing wrong with that , it would of been nice to have had a choice of a bath as well and we felt someone else might have benefited more with this set up on their stay.
Easy to check in and out. Plenty of parking and very clean. Had a room on ground floor and could hear a dog barking so not sure where that came from but it didn’t really bother us (odd bark at night and in morning). Really good that price includes pool and sauna etc. would definitely stay again for the price paid.
We didn’t eat there as just slept there whilst visiting family nearby. Quality fittings and comfy beds and decor, much better than a lot of places around the area!
We stayed here for Badminton Horse trials and had a great time! The staff were very friendly and helpful from start to finish. The breakfast was nice and there was a wide range of food available. We had dinner there every night as well which was lovely. Would definitely recommend this hotel to others.
Great rooms. Great staff. Lovely location.
Drinks at bar exhorbitant price and restaurant food good but well overpriced.
Had a nice time but no Christmas menu on 14th December.