We stayed here for Badminton Horse trials and had a great time! The staff were very friendly and helpful from start to finish. The breakfast was nice and there was a wide range of food available. We had dinner there every night as well which was lovely. Would definitely recommend this hotel to others.
Disappointing Room Size
The hotel room I received didn’t match the specifications promised during booking. Advertised as a 26 sqm King-sized space, the room I walked into was significantly smaller (around 20 sqm) —cramped and difficult to navigate, with barely any space for luggage or comfortable movement.
Initially, the service agent insisted all rooms were the same size and claimed I’d been upgraded to a Queen-sized room. They also told me no alternative rooms were available due to full booking.
After nearly an hour of late-night discussion with the on-duty manager—around 11pm—I was finally offered a room that was noticeably more spacious and aligned with my expectations.
This experience highlights the importance of honest and accurate descriptions in hotel listings. I hope future guests won’t have to deal with the same confusion and inconvenience.
Everyone , the receptionist, the staff included very polite and helpful. I enjoyed the bar and food . The rooms are comfortable . They have a pool and spa. I just didn’t get to go It looked inviting., there are towns and parks an Uber away . There is also a small path around Hotel to take a short walk .
Great rooms. Great staff. Lovely location.
Drinks at bar exhorbitant price and restaurant food good but well overpriced.
Had a nice time but no Christmas menu on 14th December.
Great location. A very nice spa. The hotel room is unfortunately quite old, the shower was cold, the bed was uncomfortable and the walls are very thin making it hard to sleep.
ผผู้เข้าพักGreat location. A very nice spa. The hotel room is unfortunately quite old, the shower was cold, the bed was uncomfortable and the walls are very thin making it hard to sleep.
ผผู้เข้าพักDisappointing Room Size
The hotel room I received didn’t match the specifications promised during booking. Advertised as a 26 sqm King-sized space, the room I walked into was significantly smaller (around 20 sqm) —cramped and difficult to navigate, with barely any space for luggage or comfortable movement.
Initially, the service agent insisted all rooms were the same size and claimed I’d been upgraded to a Queen-sized room. They also told me no alternative rooms were available due to full booking.
After nearly an hour of late-night discussion with the on-duty manager—around 11pm—I was finally offered a room that was noticeably more spacious and aligned with my expectations.
This experience highlights the importance of honest and accurate descriptions in hotel listings. I hope future guests won’t have to deal with the same confusion and inconvenience.
ผผู้เข้าพักEveryone , the receptionist, the staff included very polite and helpful. I enjoyed the bar and food . The rooms are comfortable . They have a pool and spa. I just didn’t get to go It looked inviting., there are towns and parks an Uber away . There is also a small path around Hotel to take a short walk .
ผผู้เข้าพักWe stayed here for Badminton Horse trials and had a great time! The staff were very friendly and helpful from start to finish. The breakfast was nice and there was a wide range of food available. We had dinner there every night as well which was lovely. Would definitely recommend this hotel to others.
ผผู้เข้าพักGreat rooms. Great staff. Lovely location.
Drinks at bar exhorbitant price and restaurant food good but well overpriced.
Had a nice time but no Christmas menu on 14th December.