Booked a full board and food was up to expectations. However do note that drinks (alcohol, soft drinks and even water) are charged separately even under full board. The bed in the room was adequate and had a great unobstructed view of the coast.
Una estancia de 10, todo ha sido maravilloso desde que entramos a hacer el check-in. La habitación estaba impecable tenía una vista impresionante. La comida era abundante con mucha variedad pero todo faltaba sal. Los cocktails de TI eran muy buenos aunque estaban hechos con licores de marca blanca pero no afecta casi nada. Ideal si viajas con niños ya que la mayoría de las actuaciones nocturnas son dedicadas a ellos. En fin hemos disfrutado mucho durante los 4 días ahí. Muchas gracias a todos los trabajadores.
El hotel está genial, pasé unos días en Tenerife con mi pareja y estuvo genial. El desayuno tiene una grandisima variedad y tiene gusto para todos, está genial! También la limpieza de la habitaciones es diaria y la dejan impoluta sin tocar o mover tus pertenencias de sitio. Las piscinas están genial, estan en la azotea del hotel y está genial. La atención y el servicio ha sido de diez. Además si no alquilas coche tienes al lado la estación de guaguas y eso está genial. La verdad que a nosotros nos ha encantado y cuando volvamos eligeremos el mismo hotel.
Friendly service, always helpful. Breakfast was tasty and with lots of choices. You need mostly a taxi to truly move around, but that's not a big issue, in my opinion. Spacious rooms with nice balcony and the pool was great.
Nos ha encantado las vistas e instalaciones,, la habitación amplia con vistas una, terraza grande y preciosa con un tendedero y todo. Los detalles de las infusiones y el café, azúcar, tazas... y un mini fregadero con su estropajo, jabón y todo. La cama muy cómoda y con dos almohadas incluso, ambas cómodas. Aunque una suite debería tener bañera y cama doble.
El spa es de acceso libre y sin reservar. El aparcamiento en la calle gratuito es fácil en la puerta.
CClarestaBest 4 star hotel!!
Initially we were worried about an all inclusive 4 star hotel. What if services, food, drink and entertainment aren’t good, we will be stuck! However, they changed our mind the minute we got there. As I approached the counter, they welcomed us and said they would check if our room was ready. Although it’s not, they took our bags for us and gave us a card (which allowed us to go and have lunch without extra cost) so we could start enjoying our time at the hotel.
The room was clean and we loved the deco. We loved the attention to detail too! You can tell a lot of thoughts have gone into the design of the room.
We love the food there too. We had breakfast, lunch and dinner every day we were there. Apart from the usual kids’ favourite, the main dishes were different at every meal every day. I particularly enjoyed the freshly cooked fish and paellas; and the Halloween themed night meal.
The animación team was excellent. They were very good with my kids. My youngest was a bit shy to start with at the kids club. One of the staff gave her a lot of special attention to help her settle in. The evening entertainment was better than expected too. We really enjoyed the acrobat show. It’s not exactly BGT standard but it’s definitely entertaining enough to keep all of us happy.
It’s also 10 mins away by car from the airport. We actually took the bus on the way there. It cost 1.40 eur per person and it stopped right opposite the hotel. On the way back, taxi cost 13-15eur. We also love that there is a beautiful beach right next to the hotel. It’s so thoughtful that there is a shower and towels right next to the gate so you could clean your feet before getting back to the hotel.
If there’s anything to complain about, I would say the steam room wasn’t working during my stay!
DDouglas JamesWe arrived just as the hotel was subject to a power cut. The young guy receptionist took us to the room as our door keys would not work due to the electricity outage. The electricity came back on in reception about 5 minutes later but someone had to go room to room to reset each rooms supply. Some 2 hours later after having sat in the dark unable to unpack and several tracks to reception and being told we were priority we gave up and went out to dinner in the clothes we travelled in after a 4 hour 30 minutes flight. Other hotels were affected in the same street apparently.
Once this issue was sorted by the time we got back from dinner everything was great. Lovely breakfast, lovely room with Molton Brown shower gel, shampoo and hand soap and lotion. Lovely pool and no issue getting sun beds. Short walk to the beach and dunes but a lot of steps up and down. Also 10 minute walk to Yumbo shopping centre which had everything you needed from great shops to excellent restaurants and bars. Great place for LGBTQ to meet up and great place to people watch.
Definitely recommend
MMickeChoWe had a lovely stay at this hotel in Tenerife and enjoyed many aspects of our visit. The location is excellent, beautiful beach, close to restaurants, and attractions, making it very convenient to get around with local taxi or hired vehicle. The room we stayed in after upgrading was spacious, comfortable, and had a stunning ocean view, which made the experience even more enjoyable. The staff were friendly and helpful, always ready to assist with any requests, and the breakfast was excellent, offering a wide variety of fresh and delicious options each morning.However, there are a couple of things to note for future guests: the poolside cleanliness could be improved, and if you’re booking, I highly recommend reserving a room with a seaside or ocean view. Otherwise, you might end up with a room that lacks natural sunlight and feels a bit damp or moldy, we eventually had to pay for an upgrade to fully enjoy our stay. Overall, it was still a fantastic experience, and I would highly recommend this hotel, especially if you book one of the ocean-view rooms!!!
ผผู้เข้าพักBooked a full board and food was up to expectations. However do note that drinks (alcohol, soft drinks and even water) are charged separately even under full board. The bed in the room was adequate and had a great unobstructed view of the coast.
ผผู้เข้าพักIt is a nice resort for a young family. Please note it is quite away from Playa de america beach and on a steep hill. We had our room at the top of the hill, almost felt like going up 4 floors to get to the room. Limited vegetarian options in hot food. This is quite common with any other resort in Canary Islands. So be ready to compromise on it.
We got 4 single beds. If you are a couple who need a double bed, this could be a problem 😉.
Parking is €5 per day although hotel is far away from beaches. This is something they should provide free. No option outside to park due to steep hill.
We requested to move our room lower as my wife has asthma but not much of luck.
ผผู้เข้าพักI've been around the world. Born in London. I'm Greek Cypriot, so I'm always in Cyprus. I'm living in Florida, so I'm used to top-end hotels. And I'm here. This hotel is a classic. It's perfect. It's everything you want with some sense of tradition and a bit of old school. The staff are amazing. The facility is wonderfully laid out. The cleanliness of food. Considering it's a busy place, it's well laid out. Even the gym, the diving, the cycling, higher that you can do at a professional level or an amateur level. You've got top-end bikes that you can cycle higher from here. It's right opposite the shops. It's perfect. For the money, you can't get better.