We arrived at 5.00 am and the duty manager and staff were efficient and friendly. Overall the rooms, front office, housekeeping, F&B, concierge and facilities were very good.
The food served at the breakfast buffet had a good variety and quality although replenishment of food and service was lacking at times.
I booked a family room that sleeps 4 and I must say it was very spacious and well appointed. It was very good value for money given that we has access to the Executive Lounge that served drinks and snacks.
Reception staff spoke some English but whenever I needed to communicate, the Duty Managers spoke good English.
Check out was a breeze.
ผผู้เข้าพักThe skyscraper is very large and beautiful. The rooms are nice and have all the amenities. We were given a free room upgrade. There's a beautiful pool and a gym available. Towels were changed and the bathroom was cleaned every day. Breakfast was a buffet with all kinds of food, with chefs preparing typical Xi'an dishes on the spot. Above all, the staff was very kind, accommodating all our requests and offering us yogurt drinks, desserts, and soups for dinner or a snack completely free of charge. Some of the staff speak English, but with WeChat, you can communicate with a translation tool. I recommend it! Excellent value for money.