Very satisfactory 3 nights stay at Jinze hotel during our recent visit to Yan’an. Hotel room is clean and spacious, bed is comfortable. Very strategic location at the city centre, walkable to QingLiang Hill and the famous food street. Getting a taxi or DIDI is easy. We enjoyed the breakfast served in the hotel which comes with good variety and mostly local dishes. What impressed me most is the friendly staffs who are always enthusiastic to offer help and travel advice. The hotel in-house restaurants offer delicious food that comes with very reasonable price. Not surprisingly that we had several enjoyable meals at the hotel restaurant. The hotel staff also offered us free souvenirs when we checked out. Appreciate the kind gesture very much 😁. No doubt I would recommend this hotel to anyone who will visit Yan’an.
PPongdhorn SaeouiI enjoyed my stay at the hotel despite the language barrier. The staffs were friendly and did their best to fulfill my needs. The room was great, though the bathroom was a bit small. The bed and pillows were comfortable. In door swiming pool was huge and great. Free sauna for guests as well. Fitness room was very good and equipped with massage chair for free use. Breakfast was rich but mostly chinese food. They provided free yogurt and cakes in our room almost every day. Very good service.
JJ.LSYPros
- Very convenient location, close to restaurants and major tourist attractions
- Family suite is spacious and comfortable for 4 people
- Older hotel but renovated recently, overall condition feels relatively new
- Staff are generally polite and friendly, even when very busy
Cons
- Room amenities were insufficient for 4 people. Only 2 cups and 2 glasses were provided initially, and the glasses could not be used for hot water. After requesting additional cups, the hotel only provided paper cups
- Used cups were not replaced with clean cups during daily housekeeping, so we could only use paper cups for the rest of the days
- Furniture setup was impractical for a family suite. For a room designed to accommodate 4 people, only 1 chair was provided. We requested for additional chairs, they brought 1 solid wood chairs, 1 smaller wooden chair and a plastic chair, they look old and a bit dusty, 1 chair made noticeable noises when used.
- The heater is Central heating system, it could not be adjusted to a preferred temperature, we could only choose to turned it off when it’s too warm
- The hotel appeared understaffed overall for room service, especially at night. One staff member had to repeatedly run between different rooms to deliver items.
EExpatBirthday in BaoJi: The Swisstouches Hot Spring Hotel property is nice and involves a Master Plan for “In Tang Dream Town” development. I enjoyed my room spa enough, but there are bath houses, steam rooms, and a spa. I chose to eat dinner in my room and kept to room service for breakfast.
The sleeping is comfortable and the walk with photos. There is a book room, cafe, and some restaurants. I saw a Lego store, but not a gift shop. Multitude of tea houses.
Stayed just one night. An hour from xX’an by train plus 30 minutes to drive. The car ride is 90 minutes from west Xi’an. Lots of families here and property investors. Decor is lovely, there’s shuttle service, and walking areas. Note: Construction in area. Culture block down the street open at night.
Service and remedy attentive. Thank you.