My wife and I came here for our first anniversary and it was worth every dollar spent. The hotel was gorgeous and super clean. Our room was decorated with rose petals spelling out “1 year” on the bed and a trail of petals to the personal hot spring tub. The bathroom has two sink basins with tall mirrors. The shower is a rainfall shower. The toilet has a glass door which was a little weird but the bathroom had a solid wooden door.
Cleaning staff comes every day at a time that works for you to sanitize and organize everything. The mini fridge comes packed with a variety of drinks that are refilled for free every day. We were given a rotating plate of fresh fruits every day. At night time, they provide good night soup and turn on the personal hot spring tub.
During the day, you can visit the outdoor hot spring in a secluded area. The minerals in the hot springs made our skin so soft and healthy looking. We did a spa treatment too which was very relaxing. They were very accommodating with finding a time that worked best for us.
The breakfast buffet was excellent. Mostly Chinese breakfast with many delicious dishes to choose from. The restaurant was in a different building on the Huaqing Palace grounds. Easy to walk to but they also can drive us in a kart to and from it. You can also come and go to the Huaqing Palace grounds too!
The staff was very friendly and accommodating even with a language barrier. They helped us arrange laundry services to be delivered to our room. They went and picked up our tickets to the Song of Everlasting Sorrow (great show). The housekeeper, Deng Xiaohui, was wonderful and gave us parting gifts when we checked out.
5/5. Highly recommend. We hope to be back next time we visit Xi’an.
KKilometersMy wife and I came here for our first anniversary and it was worth every dollar spent. The hotel was gorgeous and super clean. Our room was decorated with rose petals spelling out “1 year” on the bed and a trail of petals to the personal hot spring tub. The bathroom has two sink basins with tall mirrors. The shower is a rainfall shower. The toilet has a glass door which was a little weird but the bathroom had a solid wooden door.
Cleaning staff comes every day at a time that works for you to sanitize and organize everything. The mini fridge comes packed with a variety of drinks that are refilled for free every day. We were given a rotating plate of fresh fruits every day. At night time, they provide good night soup and turn on the personal hot spring tub.
During the day, you can visit the outdoor hot spring in a secluded area. The minerals in the hot springs made our skin so soft and healthy looking. We did a spa treatment too which was very relaxing. They were very accommodating with finding a time that worked best for us.
The breakfast buffet was excellent. Mostly Chinese breakfast with many delicious dishes to choose from. The restaurant was in a different building on the Huaqing Palace grounds. Easy to walk to but they also can drive us in a kart to and from it. You can also come and go to the Huaqing Palace grounds too!
The staff was very friendly and accommodating even with a language barrier. They helped us arrange laundry services to be delivered to our room. They went and picked up our tickets to the Song of Everlasting Sorrow (great show). The housekeeper, Deng Xiaohui, was wonderful and gave us parting gifts when we checked out.
5/5. Highly recommend. We hope to be back next time we visit Xi’an.
ผผู้เข้าพักThe skyscraper is very large and beautiful. The rooms are nice and have all the amenities. We were given a free room upgrade. There's a beautiful pool and a gym available. Towels were changed and the bathroom was cleaned every day. Breakfast was a buffet with all kinds of food, with chefs preparing typical Xi'an dishes on the spot. Above all, the staff was very kind, accommodating all our requests and offering us yogurt drinks, desserts, and soups for dinner or a snack completely free of charge. Some of the staff speak English, but with WeChat, you can communicate with a translation tool. I recommend it! Excellent value for money.
CCameo19An amazing hotel with wonderful staff. The bellhop was great, they came to meet me from my taxi and carried my luggage in. After checking, I was shown to my room and then given a tour of the facilities. A big shout out to the restaurant managers Ricky and Martin who were very personable and assisted me as I don’t speak Chinese. Everything was superb, the room was lovely with a huge tub, and the hot spring pools were excellent and not crowded which enhanced my mood and helped me to relax. The hotel really knows how to look after their guests, they have happy hour, daily fruit, a free mini bar and welcome snacks in the room including desserts and candy, plus they give a checkout gift of permission fruit in a lovely gift bag. Additionally, I had a wonderful (and free) meditation session, the instructor explained in Chinese, and a staff member translated, highly appreciate this level of customer service. They also have buggy to take guests to the car park, and waited with me until my taxi arrived. The hotel staff also manage their pets well, often taking the dogs for a walk. Breakfast and buffet were extensive and enjoyable, and the a la carte restaurant serve lovely food. This is a very special place, will come back for sure.