ผผู้เข้าพักMost of the staff do not speak English at all! Only the guys at the reception speak good English and all questions had to be resolved with them, including the restaurant menu - no one in the restaurant, even with my use of a Chinese online translator, could help me with questions about the menu and when I asked the person at the reception to help me understand the menu, it turned out that the kitchen could not cook either the first course from the menu or the second. With dietary restrictions and allergies, you can die of hunger here.
I consider it unacceptable to have non-English-speaking staff in a franchise of an English establishment.
The cook at breakfast talks on the phone right at the place where food is prepared during breakfast. I wanted to ask him a question about the dishes on the first day - he was texting on the phone, on the second day he was directly talking on the phone.
The dishes at breakfast are either not named at all or are named only in Chinese.
There was no seller in the store at the hotel no matter how many times I went in to buy a T-shirt. In the end, I tried on what I was interested in at the store, chose it and went to the reception to pay for it. The next day, a salesperson appeared in the store and told me that the T-shirt I bought the day before had a 20% discount for a month, but when I paid for it, I paid it full price and thus I was deceived by 20% of the cost of the T-shirt and did not give any receipt.
The pool is very small and not deep for such a huge hotel. If there is someone else in the pool besides your partner, there is not enough space.
The sea near the hotel is dirty. Nothing is suitable for swimming - there are no sun loungers, there is no space on the beach specifically for the guests of the hotel. The beach is across the road from the hotel.
There was only one coffee machine at breakfast and it didn't work both days. You could ask a restaurant worker for coffee.
The hotel by the way has a cool energetic staff and that's nice. The room cleaning is high-quality.
There are renovations going on at the hotel and guests can't use all the hotel areas.
โรงแรมใน Zhongshan Square and Renmin Road Donggang Commercial Area, ต้าเหลียน
ราคาต่อคืนเริ่มต้น:IDR 1,077,889
9,6/10
ดีเลิศ
SSaif_AlghamdiEverything was fantastic, especially the beautiful view and how close the hotel is to the sea. The location is perfect for relaxing walks and enjoying the scenery.
James was also great — very friendly, honest, and easy to communicate with. His English is very good, which made everything smooth and comfortable.
I had a wonderful experience and would definitely recommend this place!
โรงแรมใน Dalian Economic and Technological Development Zone, ต้าเหลียน
ราคาต่อคืนเริ่มต้น:IDR 639,914
9,8/10
สมบูรณ์แบบ
KKaytodayyI just got back from an amazing stay at Amano Hotel in Dalian, and I can’t recommend it enough! Being so close to Xinghai Beach was a game-changer—I loved starting my mornings with a stroll on the sand. The hotel itself felt really welcoming, with cozy rooms that made me feel right at home. The staff were really friendly, always ready to chat or offer tips on what to see in the area. There's usually sojourners who can speak English to help international tourists. It was the perfect way to fuel up for a day of exploring. I’m already planning my next visit!
ผผู้เข้าพักCamila, Guest Relations Manager, provided excellent service. The room arrangement was very satisfying, and we even received welcome fruits. Miriam's service was prompt and proactive, with a very enthusiastic attitude. All in all, very good and impressive.