We recently stayed at this resort hotel and overall had a pleasant experience. The staff were very friendly and accommodating, and the amenities—from the pool to the common areas—were impressive and well-maintained.
However, we were quite disappointed to return to our room after housekeeping had been in, only to find the door left open. This raised serious concerns about security and left us feeling uneasy. Thankfully, nothing was missing, but it’s something management should seriously look into.
Also, while the breakfast buffet was decent, the variety was limited. For a resort of this caliber, we expected more options to choose from.
In summary, it’s a nice place with great staff and facilities, but there’s definitely room for improvement when it comes to security and food offerings.
Located just north of the main town and boat departure beach. Complimentary 24-hour tuktuk service, but walking only takes 15 minutes or so. Staff were very friendly and helpful.
Room was nice and A/C worked well. Bed and pillows were a little firm, but reasonably comfortable. Included breakfast is good.
Resort is divided into 3 parts. Cadlao 1, 2, and 3. 1 is at the entrance, 2 is next, and 3 is the farthest away (but still only a few minutes walk). 3 is also the most secluded, which might make it a little quieter.
J Benito tour agency is directly across from the entrance, if you want to schedule tours.
Review for Astoria Resort Palawan:
Our stay at Astoria Resort Palawan was absolutely unforgettable! From the moment we landed, the entire experience was smooth, relaxing, and memorable. Here’s a detailed breakdown of why we loved our time at this wonderful resort:
1. Smooth Airport Pickup: We were greeted right at the airport with a seamless transfer to the resort. The pick-up was quick, efficient, and stress-free, making the start of our vacation that much easier.
2. Warm Welcome: Upon arriving at the resort, the staff greeted us with such warmth and hospitality. The welcoming atmosphere made us feel right at home, and the smiles from the team made a lasting impression.
3. Early Check-in: Since we were traveling with a 1-year-old, we were really grateful when the resort allowed us to check in early, around 9 am. It was such a thoughtful gesture, as it gave us time to settle in and rest after the flight.
4. Amazing Breakfast & Accommodating Staff: The breakfast spread was a highlight of every morning. The food was not only delicious, but the staff was incredibly accommodating to our dietary preferences. We are vegetarian, and they made sure to provide a variety of options that catered to our needs—thank you so much for that!
5. Outstanding Service by Folyca: A special shoutout to Folyca, the receptionist, who went above and beyond to help us with any questions and needs we had during our stay. Her professionalism and helpful attitude made a huge difference in our experience.
6. Spacious & Beautiful Room: Our room was perfect! It was spacious, beautifully decorated, and equipped with everything we could possibly need. The cleanliness and attention to detail were top-notch, and it truly felt like a luxury escape.
7. Incredible Amenities: The resort offers so many fantastic amenities! We had the choice of three swimming pools, including a stunning infinity pool that overlooks the gorgeous views. The water park was a big hit with our son, who had an absolute blast. There’s also a massage center, which was wonderfully relaxing, and a lovely canopy area for tour inquiries and bookings. Whether you’re into golf, relaxing by the beach, or enjoying a delicious dinner by the water, there’s something for everyone here.
8. Dinner with Fire Dance: Dining at the resort’s beachfront restaurant was a magical experience. Not only did we enjoy fantastic meals, but we were also treated to a mesmerizing fire dance performance as we dined. It added such a special touch to the evening.
9. Fantastic Staff: Throughout our stay, the staff went out of their way to make our experience enjoyable. Kent, Arvin, and Susan, especially, were always so humble, kind, and smiling, even when we had late-night requests for dinner or drinks. Their hospitality truly made us feel like family.
10. Overall Experience: We couldn’t have asked for a better vacation. The resort’s incredible service, beautiful facilities, and welcoming staff made this one of the best trips we’ve ever had. We left with full hearts and unforgettable memories, and it’s all thanks to Astoria Resort Palawan. Highly recommend this place for anyone looking for a serene and luxury escape in Palawan!
Rating: 5/5 ✨🌴
I made the best choice in picking ERYM to host us during our Coron trip! It was very convenient for us (2 Adults, 1 Senior). Staff were soooo friendly and their service is excellent! Food is nice too! Really had fun with their songs to welcome and say goodbye. El Rio had everything we needed and we didn’t have to stress about anything aside from wanting to get back so soon!