The hotel is beautiful!! Our room is amazing!! Love all the sculptures and fine details they have all over the hotel. The pools are huge and water is nice and warm! The staff is welcoming and friendly! Would definitely stay here again and recommend the hotel to other travelers.
We really had a very nice holiday here! The whole environment was excellent, all the facilities were easy to use and really every member of staff was very kind. Clean of course ! Delicious food! We have had some complaints, and I must explain here that my husband is an old German, and I found that the Germans are much more critical than the French, but the staff, from the general staff to the manager who was on duty every day, took our ”complaints” very seriously, and the most valuable thing is that every one of them really tried to help us to solve our ”problems”. The ”hassle”. I have to admire the service here! It really is better than many 5 star hotels! Fantastic Fireworks on the beach and the Resort had super prepared for all Guests together party! Even for Kids! We'll be back here again.
Located just north of the main town and boat departure beach. Complimentary 24-hour tuktuk service, but walking only takes 15 minutes or so. Staff were very friendly and helpful.
Room was nice and A/C worked well. Bed and pillows were a little firm, but reasonably comfortable. Included breakfast is good.
Resort is divided into 3 parts. Cadlao 1, 2, and 3. 1 is at the entrance, 2 is next, and 3 is the farthest away (but still only a few minutes walk). 3 is also the most secluded, which might make it a little quieter.
J Benito tour agency is directly across from the entrance, if you want to schedule tours.
I made the best choice in picking ERYM to host us during our Coron trip! It was very convenient for us (2 Adults, 1 Senior). Staff were soooo friendly and their service is excellent! Food is nice too! Really had fun with their songs to welcome and say goodbye. El Rio had everything we needed and we didn’t have to stress about anything aside from wanting to get back so soon!