This a great place to be with family....I recommend all family to stay in this resort and book family room...me and my kids and my family love staying in this hotel
The room is decent but the towel is a bit smelly, not that clean. The corridor's carpet too old so the look is dirty, need replacement. The breakfast is very indonesian although they also provide bread. The bread quite dry and they offer margarine instead of butter, chocolate sprinkles and unknown spread. The fruit is very limited. The parking lot is too small to accomodate all guests' vehicles. The last day of my stay there were 2 big buses parked in that small parking lot.
I could not sleep well as the noise from the vehicles pass by. This is inevitable as they also admit it. But the hospitality is very nice.
My stay was very enjoyable. The view is truly breathtaking and one of the highlights of the hotel. The facilities are diverse and well-maintained, offering many options for guests. There is also a small grocery store inside the hotel, which is a new and convenient idea that I really liked 👍🏻
The food was delicious and varied, and the laundry service was fast and well organized — I really appreciated that.
However, room cleanliness needs more attention and stronger disinfectant scents to feel fresher. Also, they do not allow delivery drivers to go up to the rooms, which was a bit inconvenient.
Hotel had a lovely layout, ambience and swimming pool area. Staff are very courteous-and help-full.
Rooms however need to be renovated. Old furniture , stained sheets and bathroom fittings , there was mole and moss in the bathroom.
My review for stay 3D2N:
1. Room condition: It looks low-grade and falls short of 5-star hotel expectations.
2. Cleanliness: The cleanliness of the sink in the room was poor.
3. Noise level: The room window faces the main street, and traffic noise is clearly audible inside the room. The soundproofing is inadequate.
4. Breakfast: The breakfast menu lacked variety, falling far behind the standards of other 5-star hotels.
Overall, I rate my experience as ”Poor” for a 5-star hotel standard.
I hope they can make significant improvements in the future.
Very recommended hotel..aesthetic design & luxury vibes..lokasi nya jg strategis..Alhamdulillah semua request terpenuhi..thank u Amaroossa..we'll be back for sure.. 😍🤗