I originally selected a room and was given something different without any explanation. When I did inquire about it the staff member was very nonchalant.
Had paid $14 extra for parking and all the parking was the same. Never said anything about paid parking and a $50 deposit. I wish all this was put in writing up front. So when I paid for the room, plus parking, and a extra deposit in ONE transaction.
The room was great, wonderful view, bed/bedding was comfortable, shower was amazing.
Customer service in the morning wasn't all that great.
I had such a great experience staying at the Hilton Dallas Lincoln Centre! The staff was super friendly and made check-in a breeze. My room was spacious, clean, and very comfortable – I felt right at home. The hotel itself is beautiful, and I loved the amenities, especially the pool and fitness center.
The location couldn’t be better – it’s just a short walk to the Galleria Dallas, so there’s tons of shopping, dining, and things to do nearby. Plus, there are great dining options right in the hotel, which made it really convenient.
I’d definitely recommend this hotel to anyone visiting Dallas. It’s a perfect spot for both business and leisure!
Excellent stay!
Very unique hotel , definitely stay again for the atmosphere and design.
Located in a business area, could be quite quiet on the weekend
The room was fine but the view overlooks only the lobby from the third floor. I did not get the “high floor” overlooking the road as promised and ended up walking up late as I use the sun as my wake up clock.
The hotel itself is very nice, and the valet and bellhop staff were exceptionally friendly. The location is excellent, right on the Riverwalk, and the bed was very comfortable. The shower had great water pressure; however, if you’re tall, the shower head placement is not ideal—my husband is 5’10” and had to duck to use it.
We would consider staying again, but on our last morning the toilet clogged and overflowed onto the floor. This was frustrating, especially since very little toilet paper had been used. Most people would consider a toilet overflow an urgent issue that requires immediate attention. We called for assistance, but no one ever came. It seemed as though staff assumed they could wait since we had a couple of hours before checkout, which was disappointing. As a result, my husband had to go to the ground floor to use the restroom, and we had to navigate around toilet water on the bathroom floor while getting ready.
ผผู้เข้าพักMuch better than the last time and I am absolutely grateful that we could work things out and the staff was amazing and the communication has definitely gotten so much better and what a blessing may all are so from my last review till now please exclude that I was disrespectful I wasn’t understanding And they have things going on that they had no control over and I should have been a better person which I was not absolutely amazing staff blessed by God and a heart of gold and I’m thankful that they took my apology for my rudeness of the last review. It was an all God trip this time and that’s the only way I can say it is Love God first and the things that we do wrong he’ll help correct even if we’re stubborn old mules, and I’m just thankful that they forgave me and what a blessed visit it was I’m cleaning this was 100%. They went above and beyond on all levels and just so much more so don’t question when you stay here I never will again they are very forgiving people even when we make mistakes and get misconstrued and I’m grateful for that, I thank God for this visit again and the ability to have a safe place to stay and very caring and loving people All ages  and hearts of gold so the one thing I can say I’ve learned all this before we use our sharp tongues and source to tear somebody down or tear a place down. Remember our wrongs cause no one is perfect even if we have to eat the crow at least do it with learning and understanding that the next time that could actually hurt a business and take away from them and that’s not right beyond lovely people people of God I’m grateful for everything and anything and I can’t say in detail, but I just can’t say enough that treat him like gold. They deserve it. Don’t treat him like crap. We’re all human. Please remember that God gave us a chance to love and cheer people up. Remember, they have good days and bad days too like we do. They deserve respect, honor, and being treated like class not beneath our feet, and these people are way above and honorable and classy, and I’m thankful for them! y’all have a blessed day just remember who you tear down you may not get a second chance to fix it hope and pray that God will let you fix it his way not our way. Thank you to the amazing staff the building and everything I was truly blessed to just be in the presence of y’all and magnificent of being around y’all and your nice building and I thank God for people like you have an absolutely blessed day and trust God with your life you’ll fix what we can’t fix!
ผผู้เข้าพักEveryone was super friendly, our room was clean and “the best room ever” according to our kids. We were super happy with our stay and we will definitely return!
JJasper LoOur experience was solid. Here are my pros and cons
Pros: The pricing was fair. Rooms, for the most part, are clean and maintained. Rooms are spacious. The position of the aircon is good, doesn't blow straight at you like some other places. The Room didn't smell. Both the shower and sink have good water pressure. The service was solid, the lady we met was welcoming and she got straight to the point. Rooms are equipped with a microwave and fridge which is convenient. The beds are spacious and the mattress is supportive.
Cons. The carpet in the room as well as the tiles in the bathroom are a bit sticky. Not sure if that's due to the high moisture or if they are not cleaned well. Some might find it nasty. The gym only has a cable machine which is alright but some more equipment would have been much better. They advertise saying they have a great breakfast however it isn't anything crazy. Just some eggs, waffles that you have to make yourself, and some coffee. Not much variety overall. This is nitpicky, but the furniture is a bit old and could use some polish/maintenance. The biggest con for me was the location, its located right beside the frontage road which is in theory good, but during rush hour the road becomes completely jammed with cars. Especially at the time of writing this review because there is a lot of construction going on nearby so driving in and out of the residence can be dangerous and annoying.
Overall: This place is great for staying a couple nights on a short trip however I wouldn't recommend staying here long term. Its safe and has mostly everything you need.