This hotel is near the airport.
We felt safe around the property.
The Room phone didn’t work.
The showers were made for very short people.
Plenty of hot water for showers.
Housekeeping staff needs to clean areas above eye level.
Massive cobwebs around ceiling lights and outlets.
The hotel charges $50 for incidentals on a credit card.
They charge $100 for incidentals if you pay cash.
Morning buffet was a disappointment.
Negatives
-The eggs were undercooked and cold.
-Sausage was a cheap brand and very greasy.
-Only one type of bread available
-Had to ring a sever to get the hot foods. It is held behind a counter that is inaccessible.
Positives
-The coffee was pretty good
-Area was pretty clean
LLeonardo Sant AnnaBom hotel 30 minutos de carro do centro da Filadélfia. Bons restaurantes e lojas perto. Apenas tinham algumas baratinhas no banheiro e gavetas. De resto hotel seguro e amplo e funcional.
ผผู้เข้าพักWe inadvertantly booked Trip.com instead of Hilton directly as I always do. 2 rooms. When we arrived, one room was ready but the other was not. They told us to come back closer to 2pm. We did. Wasn't ready. Come back closer to 3pm, and we were told, ”it may be closer to the guaranteed time of 4pm.” We had reservations and that would push us. However, we came back at 3 and were told that ”because you're third party.....” Everyone around us was getting a key but our room wasn't ready. We were made to feel like third class citizens because we were ”third party.” I wasn't given a chance to show my Hilton Honors number because we were ”third party.” Well, the ”guaranteed” time of 4pm came and went, and we were getting anxious about missing our reservation. At 4:20 the representative went to a manager and got some sort of waiver but explained the room was not the one we paid for. (Two queens) but instead it was 1 queen and beside the elevator. By now we were so late we just went with it. We wasted more than 3 hours in the lobby, were made to feel inferior because we were ”third party” and we had a substandard room when we paid for better. Bad experience, made worse by bad policy, insensitivity of representative by continued bexplanation that the reason everyone else was getting their room because we were ”third party”, apparently a form of low class in Hilton. Well, I'm a Hilton Honors member for decades, and while we made a mistake because you sold rooms to a third party and we were usurped online, our mistake ruined a perfectly good visit.
ผผู้เข้าพักI recently stayed at the Nittany Lion Inn for 4 nights and 5 days, and I cannot say enough wonderful things about our experience. The rooms were great — clean, spacious, and extremely comfortable. The hallways were absolutely amazing, lined with bookcases and cozy seating areas, all surrounded by fascinating history that truly made the Inn feel special and unique.
The mocktails at Triplets were delicious, and the coffee at the café was just as impressive — such a treat during our stay. We were in town because my daughter danced at THON, so we were coming and going at all hours. It was incredibly comforting to be somewhere that felt so safe, welcoming, and conveniently close to everything we needed.
Every single staff member was absolutely incredible. I never once arrived or left without someone opening a door for me — that level of attentiveness and hospitality does not go unnoticed. Everyone was warm, knowledgeable, and genuinely helpful throughout our entire stay.
I do need to especially mention Claire. From the moment we arrived until the day we left, she made our stay so comforting. When my flight was canceled, Claire went above and beyond to ensure my son and I were taken care of. She helped us navigate our travel changes and made a stressful situation so much easier. Her kindness and professionalism truly stood out.
Thank you for making what was already a meaningful trip even more memorable. We will absolutely be back!
ผผู้เข้าพักThe location is a little far away from Philly downtown and is located next to the freeway which will have noise during your sleep.
Free breakfast is a plus but isn't anything fancy.
Bed is comfortable and service was decent.
ผผู้เข้าพักВ этом отеле хороший персонал, но ужасный шум в номере. Помимо кондиционеров есть принудительная вентилияция, которая дует прямо на кровать и шумит, как реактивный двигатель. Отключить её нельзя, поэтому все ночи были большим испытанием. Так же в коридоре в 5 утра все время было шумно из-за уборки мусора.
DDanson17Everything is good but the front desk staff was missing my order that charge me wrong amount of security deposit, however location is really convenient.