I had an excellent stay at Ming Garden Hotel & Residences for my recent business trip. The hotel hits the mark on all fronts—the location is strategic for getting around, and the service was incredibly efficient and welcoming. My room was spotless and very comfortable for working. Highly recommended for business travellers looking for a hassle-free experience.
Overall, the stay was okay and met basic expectations. The facilities provided were reasonable considering the price, so it’s fair not to expect too much. However, cleanliness—especially under the beds—needs more attention, as it was quite dusty. With better housekeeping in this area, the experience could be improved. That said, for a reasonably priced stay with adequate facilities, it is acceptable.
The stay was very comfortable, with clean rooms and friendly staff. The location is also very strategic. Truly worth it! The hotel is beautiful and well-maintained. I was very satisfied with the service provided. The room is spacious, the bed is comfortable, and the facilities are complete. Check-in was quick, and the staff were very friendly. The room is beautifully decorated, the bathroom is clean, and all amenities are available. The price is reasonable for the quality offered. Highly recommended for both leisure trips and business stays.
ผผู้เข้าพักThis hotel looks old and far from town. Need to drive about 20mins averagely to reach town. Sometimes will have traffic issues especially during peak hours. This hotel does not guarantee a parking place as this is by first come first serve. Can have a good rest as the bed is comfortable. The morning buffet is quite standard and kids friendly as well
ผผู้ใช้ไม่ระบุชื่อBooked for romantic tent, same like the ad. Looks like a brand new tent, because the colour is still white compared to the others which is already yellowish and got a bit mould. Romantic tent have no shade, so the light shines through into the tent. Even so, the tent doesn't feel hot, the portable aircond keeps it cool inside. asked for keetle from the receptionist. need to ask for keys for private bathroom as they are having renovation during our stay.
YyyjennyThe hotel price is affordable, if you wan to stay at Semporna Town, u may consider for this hotel, they have few hotels until this Seafest Group, got 1 Seafest Hotel is quite grand, we booked this is their first hotel in Semporna.
They served breakfast, staffs are very friendly also.
ผผู้เข้าพัก*Honest Review: Comfortable Stay but Disappointing Service Transparency*
Me and a group of colleagues chose Wendu Inn during our recent work trip to Kota Belud, and I’d like to share an honest review—not just a general star rating—because the experience was a mix of excellent and disappointing aspects.
Pros: 🌟🌟🌟🌟🌟
• The check-in process was smooth and efficient.
• Cleanliness and room comfort are top-notch—definitely 5-star worthy, especially for a small town like Kota Belud.
• The view from the café and the convenience of having a minimart downstairs were truly added bonuses.
• We genuinely appreciated the effort put into making the place cozy and welcoming.
But here comes the downside:
We booked our rooms with breakfast included, which is supposed to be served at their café. However, this was where things went wrong.
1️⃣ When we went for breakfast, there was no proper display or explanation about the free breakfast options. What was openly displayed was a menu with both breakfast (no prices shown) and lunch items (with prices).
The actual complimentary breakfast choices were hidden away in a folder behind the counter—not visible to guests. Naturally, thinking the displayed breakfast options were part of our package, we made our choices and presented our coupons at the counter. The staff accepted the coupons without saying a word. Only after finishing our meals were we surprised with a bill, leaving us feeling misled and frustrated.
2️⃣ The counter staff’s customer service was below expectations.
When we requested an official receipt for work claims, we were repeatedly told to refer to the booking website. Even after explaining that we needed an original stamped receipt, the answer was simply: “We don’t have an original stamp.”
For a hotel catering to business travelers, this lack of basic documentation support is quite inconvenient.
Final thoughts:
Would I recommend Wendu Inn? Yes—for comfort, cleanliness, and its peaceful surroundings.
But be prepared to double-check details around your package (especially meals), and don’t expect much assistance from the front desk when it comes to paperwork or clarifications.