We recently stayed at this hotel and overall, it was a lovely experience. The location is fantastic, offering beautiful views that truly enhance the stay. Whether you’re enjoying the sunrise or sunset, the scenery is simply breathtaking.
However, there were a few aspects that detracted from an otherwise great visit. Firstly, we didn’t receive the room we had chosen. Instead of the one king bed we requested with two single beds, we were given 2 double beds, which was disappointing and inconvenient. This also meant we lacked some necessary amenities, such as bath mats, a hairdryer, and an adequate number of towels.
Despite these issues, the hotel staff were friendly and accommodating, and the atmosphere was welcoming. I would recommend this hotel for its location and views, but I hope they can improve their room allocation and ensure that all amenities are provided to guests.
We had 2 nights in Hotel Onrock. It's a nice hotel and the staff go out of their way to make you comfortable. The breakfast was good. The only thing is that the hotel is located quite high up, and the walk-up is very steep. Other than that, all was good.
Отель подойдёт тем, кто планирует целыми дня отсутствовать, посещая достопримечательности Эллы и возвращаясь сразу ложиться спать. Я брал обычный номер (кровать, небольшой «стол», стул, тумбочка, душ/туалет. Для меня комната очень маленькая и в кровать я не вмещался (рост 190см).
Но мне очень понравилось гостеприимство хозяина отеля и его друга, они очень дружелюбные и старались создать максимальный комфорт! Есть просторная веранда на первом этаже, где можно скоротать вечер или поработать в ноутбуке. Завтраки вкусные и сбалансированные, что мне тоже очень понравилось, также несколько раз ужинал здесь же - всё понравилось, вкусно!
Keeping in mind this is a 3 star hotel, the positives are the rooms are big with a balcony looking out at amazing views (ours anyway), and the pool is clean and quite big also with amazing views and a concrete elephant water feature!!! The location of the hotel is pretty good too - far enough from other properties to be quiet but close enough to Ella main drag that you can walk in 10-15 minutes or pay a tuk tuk driver double the rate of Colombo to get to and from. The big negative for us was that despite being told upon checking in that the room would be cleaned every day, it was not. And I was told the reason why was that we didn’t hand in our key for it to be done - which seems bizarre after staying in hotels for decades and not being told to or having to hand in a key in order to get a standard daily room clean. The insinuation that it was our fault for not handing in a key (not that we were told to do so on checking in) was extremely irritating. Food was ok but overpriced so we ate elsewhere (lots of options). There were lots of little things in the rooms that could be easily addressed to make them nicer - definitely not having ripped old bath towels, and removing an empty TV bracket from the wall (like a TV used to be there but not anymore - or was it just our room, who knows). All these little things add up to I really think the room rate is too high - but we are here in the high season so maybe that’s just the going rate.
PPurplehaseWe had 2 deluxe double rooms booked. So far so good. On arrival it looked like they didnt know we where coming. I need to mention, we were the only 3 guest in the whole resort. Check in was a bit bumpy, but we managed. After arrival we were asked for sinner, we only had to choices. Rice and curry, or chicken rice.....there are kayaks and a pedal boats available, but they will charge u 3500rs per person for half broken down kayaks even we it never mentioend anything sbout payment. So we didn't go. We took the pedal boat and were still charged. Nice birds around tho. We saw tucans and pelicans but still with no one around they still charged us upon check out. Food was ok, better go for rice and curry. 2500rs per person😜
Breakfast is chicken on toast eith pineapple, no sauce, no water, just 3, pieces of fruit. Chsrged 1500rs
We had own own ssfari booked so can't say much about their service. Upon check out they try to charge 15usd for the single occupancy even tho i booked 2 double rooms. So overall i wouldnt recommend the place, mot sure why all reviews are rhst positve. Pool was murky, **** laying around everywhere and overall i found the olace 20usd cheaper as we paid, just one day before arrival.
BBrougleWe recently stayed at this hotel and overall, it was a lovely experience. The location is fantastic, offering beautiful views that truly enhance the stay. Whether you’re enjoying the sunrise or sunset, the scenery is simply breathtaking.
However, there were a few aspects that detracted from an otherwise great visit. Firstly, we didn’t receive the room we had chosen. Instead of the one king bed we requested with two single beds, we were given 2 double beds, which was disappointing and inconvenient. This also meant we lacked some necessary amenities, such as bath mats, a hairdryer, and an adequate number of towels.
Despite these issues, the hotel staff were friendly and accommodating, and the atmosphere was welcoming. I would recommend this hotel for its location and views, but I hope they can improve their room allocation and ensure that all amenities are provided to guests.
ผผู้เข้าพักThis hotel is amazing! We loved it, the only thing to note is that it’s quite a journey from Ella (around 45 mins). I would suggest staying at Ella for 1 night or so and experiencing that, then visiting and unwinding here. The staff, food and room were all fantastic.
SSwatiKWe had 2 nights in Hotel Onrock. It's a nice hotel and the staff go out of their way to make you comfortable. The breakfast was good. The only thing is that the hotel is located quite high up, and the walk-up is very steep. Other than that, all was good.
NNikolai EfimenkoОтель подойдёт тем, кто планирует целыми дня отсутствовать, посещая достопримечательности Эллы и возвращаясь сразу ложиться спать. Я брал обычный номер (кровать, небольшой «стол», стул, тумбочка, душ/туалет. Для меня комната очень маленькая и в кровать я не вмещался (рост 190см).
Но мне очень понравилось гостеприимство хозяина отеля и его друга, они очень дружелюбные и старались создать максимальный комфорт! Есть просторная веранда на первом этаже, где можно скоротать вечер или поработать в ноутбуке. Завтраки вкусные и сбалансированные, что мне тоже очень понравилось, также несколько раз ужинал здесь же - всё понравилось, вкусно!
NNadene JamesAmazing! What an amazing find! Food was out of this world. Pool was great and we just loved the sustainability of the place. Growing all the fruit and veg amazing!