Staying at the Ibis Surabaya hotel was quite satisfying. The location is very strategic, close to Tunjungan Plaza Surabaya, and local food can be found behind the Ibis hotel within walking distance. The facilities are adequate, although they are single units even for two occupants. Unfortunately, there is no elevator from the car park, making it quite difficult if you have a lot of luggage to carry from the car. The food served is delicious and varied, with good service, and uniquely, there is a playground for elementary school-aged children.
First time I arrived I thought it was a little outdated. Then when I saw the room doors they look strange too, but I could easily walk past that. Room needs some renovation or upgrade. One of the front office staff were not even giving off smile (the male one), but yeah I didn’t want to give him too much attention. Didn’t try their breakfast buffet so I cannot comment on that. Tried their soto ayam dish a la carte and it was quite comforting. There was snacks provided, that was well appreciated. Also the housekeeping lady was nice and polite. Overall I may have to put this hotel as a second option next time I’m coming to Surabaya.
Simple hotel room with lovely staff. The hotel lists a pool and hot tub as amenities however it is one and the same. It’s okay if you just want to cool off in the pool water or play but not suitable for swimming.
RRoti abonThe room was big , comfortable and clean..Highly recommended to stay here if you go to Surabaya
The bed is wide enough to sleep up to 3 persons 😁
ผผู้เข้าพักPro
- excellent service from the staff!
- We have a baby (< 1 yr old), they provided us with baby cot, baby bath tub and water scoop (gayung)
- View of the animals from the room is breathtaking
- Can throw carrots (3 pieces were provided by the hotel) from the room to the animals
- Breakfast is yummy. They have a selection of local and international buffet spread
- Can take photo with giraffes if you missed the breakfast with giraffe slot
- Can feed the fishes at the lobby for free
- Souvenir shopping at the hotel for convenience
- there was a bird (cockatoo?) available for photo taking for free too
Cons
- stinks of animal poops at the lobby
- Giraffe, rhino and meerkat feeding are extra charge
- Only rain shower head (ie, not moveable)
LLysanderdennisMy first experience stay here, it is good hotel,despite it’s quite old hotel,only the gym facility didn’t meet my expectation
Services are great!
PPolka13This is actually a VERY COOL hotel. As someone who LOVE vintage things, I really appriciate this place. From their historical front building, their vintage styled room, all took me back to the 90s to early 2000. The NOSTALGIA 🥺. When I was little, my grandpa and grandma used to take me travel and stayed at hotels. So hotels like these have a special place in my heart.
Unfortunately, it looked like they really cut down the budget. Although they gave a very cheap price for their room (not more than IDR 250K including breakfast), on WEEKENDS?? But the towels were not white anymore and felt thin (not like other hotel towels), the sheets had tough spots, and no shower cap. But I loveddd the lemongrass soap and shampoo, and they were in dispensers so less plastic waste.
The breakfast was really sad. It was nice when I stayed here around a couple of years ago. But this time it was worse. Not too many options and looked empty. Really felt like they didn't put much effort. Well, what do you expect for that price? And I understand they might be in a very tight budget.
I noticed they added a ”Mini Zoo” signage. A staff warned me that there were not many animals yet. But I decided to go see it. Turned out it was located in the side of the parking road (but outdoor), there were fishes and a big avian animal (like chicken but different, I don't know what it was). And some parakeets in two separate cages, they were all dead 😭😭 I told a staff and they quickly removed the dead birds. Good idea but poor execution.
But anyways, location was top. Just a few meters across the street, there was a bus stop and you can hop on the Suroboyo Bus to go anywhere. And the hotel itself was in a main street of a hot destination (Old Town Surabaya), with historical buildings complex, also with the chinatown nearby.
I really hope they can survive this economy storm. I really love this hotel 🥺.
PpramayaniI don’t quite understand the hype surrounding this hotel. Apart from its scenic view and peaceful ambiance, there’s not much else to say about it. The breakfast was ordinary, and you’ll have to pay extra for a cappuccino, while black coffee is the only one that’s free. The TV is also quite small. I’m not planning to return here.
AAbrecIm was very happy with this hotel. I wanted to stay longer in Malang only because I liked the service of this team . Very friendly and helpful. The best breakfast I have ever tried. They have surprised me with the high quality. Always clean and location is good. Thank you 101 Malang Team .
ผผู้เข้าพักThe room is very bright thus enough light when its needed for me to work during my business trip. The breakfast have decent amount of choices. Will definitely come back and stay here in the future trip