The hotel staff is very friendly and welcoming. The service crew during a breakfast time is excellent. The room service wasn't provided during public holidays and Sunday. The location is a bit away of the parks and walking tracks, but it is a question of a few hundred meters as Darwin is not a big city)
The hotel is well located to shopping and restaurants, as well as easy vehicular access. Their downside is the limited undercover parking and the need to book a space. Otherwise, you will need to use available, nearby public spaces.
The hotel has automated checking, but staff were on hand to make sure all goes smoothly. If a second key is required, it has to be generated by staff.
Breakfast is not done in the hotel, but a voucher is provided to go to Salvatores Cafe in the same building. You have a choice of dine in or take-away.
Our room was spacious, clean and comfortable.
The hotel is located walking distance to City Center and smith street mall. Even waterfront restaurants and bars are just 15 mins. walk apart. The taxi transfer airport to hotel takes less than 20 minutes.
Friendly reception staff arranged a change of our desired bed configuration upon notice. Rooms are basic but spacious.
Nice restaurant on premises available for lunch, dinner and its where you got the complementary breakfast.
Will stay here again definitely, when in town next time.
The hotel offered exceptional service and the room was very comfortable and facilities were great. All the extras that were included, from a complimentary drink on arrival to the 16th floor 360 degrees viewing for sunset, free canapés and snacks. Highly recommend
Good location. It's just noisy during the night; we can hear people on the street screaming. More security is needed to prevent non-customers from entering the property.
Lovely sized room.
Lovely staff
No where to put large take away containers in the bin.
There was a dental pick in our shower on the towel rail for a few days, the cleaners obviously didn’t see it. I ended up chucking ito it myself.
Freezer in bar fridge didn’t freeze, fridge not real cold either.
I asked for extra quilt and towel - great service with that.
Breakfast great. Coffee really good.
Good parking
SSusanna NZGood location. It's just noisy during the night; we can hear people on the street screaming. More security is needed to prevent non-customers from entering the property.
ผผู้เข้าพักPerfect hotel location for our needs since it is very close to the airport and the Marrara sport complex (10-15 min walk) in which our event took place. What we love most: very clean hotel room, convenient park ing spot right in front of our unit at an extra cost, great pool facility and some restaurant and coffee shop option on site. The room we booked was really spacious. We had a very pleasant stay.
ผผู้เข้าพักI was positively surprised. Clean hotel with high quality buildings and infrastructure. We had a room with own bathroom and shower. All in all very happy and can recommend this hotel to everyone!
ผผู้เข้าพักThe room was big and bed very comfy.
Rooms not very soundproofed though.
However, the restaurant served yummy food. My kids loved the pizza! The pool is huuuge and lovely. The resort also have a second hand market when we were there. All in all, we enjoyed our stay.
ผผู้เข้าพักThe hotel is located walking distance to City Center and smith street mall. Even waterfront restaurants and bars are just 15 mins. walk apart. The taxi transfer airport to hotel takes less than 20 minutes.
Friendly reception staff arranged a change of our desired bed configuration upon notice. Rooms are basic but spacious.
Nice restaurant on premises available for lunch, dinner and its where you got the complementary breakfast.
Will stay here again definitely, when in town next time.
ผผู้เข้าพักAir conditioning system only works when the key is inserted. Other than that, the place is great for the value with nice pool and cooking utensils.
ผผู้เข้าพักLovely sized room.
Lovely staff
No where to put large take away containers in the bin.
There was a dental pick in our shower on the towel rail for a few days, the cleaners obviously didn’t see it. I ended up chucking ito it myself.
Freezer in bar fridge didn’t freeze, fridge not real cold either.
I asked for extra quilt and towel - great service with that.
Breakfast great. Coffee really good.
Good parking
ผผู้เข้าพักPoor communication with the shuttle service. They failed to communicate the shuttle service would be an unmarked car and did not provide the driver with my phone number. This resulted in a long wait at the airport around midnight, plus several phone calls.
The room we were given had hair in the bed and stained sheets. Thankfully, we were promptly given a new room, however, the person who gave me the new room key - passed the key to me and told me the room number and went to immediately leave. I had to ask him to show me the room and help move our bags. (I was travelling with my 8 year old child and by this time it was after 1am).
It was a very disappointing and frustrating experience.