I was informed that my booking was not paid when I have actually paid in advance through trip.com. The receptionist at that time was not very fluent in english so I had problems communicating. Thankfully they let me check in for the night but they said that I might need to pay during checkout tomorrow.
I was very grateful that my sister was able to connect to the Trip.com customer service at Singapore and was able to resolve this issue. The other receptionist that I met during checkout was more fluent in English and was very helpful with helping us with the issue. I managed to resolve this and was able to enjoy my breakfast with ease
The hotel has a very pleasant and comfortable environment, which made my stay relaxing from the beginning.
I would especially like to thank Ferhat, Omer, and the rest of the hotel staff for their incredible help and kindness.
When I first arrived at the hotel, I unfortunately realized that I had left my phone in a taxi. The staff immediately took action — they helped check the security cameras, contacted the taxi company, and eventually managed to get in touch with the driver. Throughout the whole process, they were extremely patient, warm-hearted, and supportive.
I was truly touched by their professionalism and genuine care. This experience made my stay much more reassuring, and I am deeply grateful for their help.
A Wonderful Stay in the Heart of Ankara
My recent stay at Kahya Hotel Ankara was a truly delightful experience. Located in the heart of the city, this hotel offers the perfect combination of convenience, comfort, and excellent service.
From the moment I arrived, the staff were welcoming and attentive, ensuring a smooth check-in process. Their warmth and professionalism made me feel right at home. The lobby itself was inviting, with modern decor and a relaxing ambiance that set the tone for my stay.
The room was spacious, clean, and well-equipped with all the amenities I could need. The bed was exceptionally comfortable, and the soundproofing ensured a peaceful night’s sleep, even though the hotel is centrally located. I particularly appreciated the thoughtful details, like the complimentary bottled water, tea, and coffee station, which added to the convenience.
The breakfast served at the hotel was one of the highlights. The buffet offered a wide variety of fresh and delicious options, from local Turkish dishes to international favorites. The quality of the food and the attentive service from the staff made for a perfect start to each day.
The hotel’s location was another major plus. It’s within walking distance of many key attractions, restaurants, and shops, making it easy to explore the vibrant city of Ankara. For those needing transportation, the hotel also offers excellent support in arranging taxis or providing directions.
Overall, Kahya Hotel Ankara provided a comfortable and enjoyable stay with exceptional service and an unbeatable location. Whether you’re visiting Ankara for business or leisure, I highly recommend this hotel as a fantastic option. I would gladly stay here again on my next trip to the city!
I can only recommend this hotel. The room along with the equipment and decorations was very nice. The bathroom was spacious and cosy. They also have a small wellness centre with a gym, sauna and relaxation zone. The food was nice and the location too. Nice quality for a fair amount of money.
Otel güzel temizdi , kahvaltı saati uçak saati ile çakışmasına rağmen yardımcı oldurlar, eğer aktarmalı bir yere gidecekseniz ve aktarma süreniz uzun ise mubakkak bu otelde kalın , fiyat performans süper 🚀
II live to travelฉันจองห้องเดี่ยวที่ชั้นหนึ่ง กว้างขวางมากพร้อมเตียงควีนไซส์ แต่ในเวลากลางคืนสามารถได้ยินเสียงเพลงดังจากสโมสรใกล้เคียง นอกจากนี้ทําเลที่ตั้งดีเยี่ยมมีร้านอาหารให้เลือกมากมายและสามารถเดินไปยังแหล่งช้อปปิ้งได้ นอกจากนี้ยังสามารถเดินไปยังมัสยิดที่ใหญ่ที่สุดในอังการา อาหารเช้าอร่อยมาก Sezgin ผู้จัดการโรงแรมมีความรับผิดชอบและตอบสนองมาก Nilufar ที่แผนกต้อนรับมีประโยชน์มากสําหรับข้อมูล ถ้าฉันกลับไปที่อังการาฉันจะอยู่ที่นี่อีกครั้ง
ผผู้เข้าพักA Wonderful Stay in the Heart of Ankara
My recent stay at Kahya Hotel Ankara was a truly delightful experience. Located in the heart of the city, this hotel offers the perfect combination of convenience, comfort, and excellent service.
From the moment I arrived, the staff were welcoming and attentive, ensuring a smooth check-in process. Their warmth and professionalism made me feel right at home. The lobby itself was inviting, with modern decor and a relaxing ambiance that set the tone for my stay.
The room was spacious, clean, and well-equipped with all the amenities I could need. The bed was exceptionally comfortable, and the soundproofing ensured a peaceful night’s sleep, even though the hotel is centrally located. I particularly appreciated the thoughtful details, like the complimentary bottled water, tea, and coffee station, which added to the convenience.
The breakfast served at the hotel was one of the highlights. The buffet offered a wide variety of fresh and delicious options, from local Turkish dishes to international favorites. The quality of the food and the attentive service from the staff made for a perfect start to each day.
The hotel’s location was another major plus. It’s within walking distance of many key attractions, restaurants, and shops, making it easy to explore the vibrant city of Ankara. For those needing transportation, the hotel also offers excellent support in arranging taxis or providing directions.
Overall, Kahya Hotel Ankara provided a comfortable and enjoyable stay with exceptional service and an unbeatable location. Whether you’re visiting Ankara for business or leisure, I highly recommend this hotel as a fantastic option. I would gladly stay here again on my next trip to the city!
ผผู้เข้าพักThe hotel is new, clean and simple. The reception is fluent in English and helpful on supporting your needs. It’s really value for money.
However, there are several areas worth mentioning:
- location: there is no metro station nearby. You gotta take taxi or buses to get there
- staircase: there are some rooms that can only be accessed through staircase(ard 6-10steps) after taking lift. You have to carry your luggage up through those stairscase
- bathroom design: the hardware used are high quality one but the design are not friendly enough. The bathroom is separated into showering, toilet and basin area. There is no space for putting cloth or towel in the showering area. You have to get out naked to get those things in the basin area, which is connected to the bedroom without door. One more minor recommendation is that a few more rack would make the basin area more user friendly.