I had an excellent stay at Ming Garden Hotel & Residences for my recent business trip. The hotel hits the mark on all fronts—the location is strategic for getting around, and the service was incredibly efficient and welcoming. My room was spotless and very comfortable for working. Highly recommended for business travellers looking for a hassle-free experience.
All staff are helpful and friendly. location ok saya suka hotel ni since 2014 xsilap stay sini. cuma kena pantau sikit housekeeping kadang2 xtukar cadar/selimut and always lupa simpan towel dalam bilik selalu takdah towel.:
Our small family decided to have a staycation in few hotel/resort and by far Sutera has won our heart. This place is amazing and i suggest anybody who wants to experience this place to stay more than 1Night. The room is still in its Vintage style , tv only has those old channel , there's one bathtub in the room which we loved specially my son,for the breakfast i do believe they can add more choices as they are more korean dishes focused, it'll be nice to have local kuih (hinompuka/pais pisang) other than kuih pisang only.. But other than that, you actually get free 1hour of bike rental on ur stay which we only know when we ask around, it was located right in front of the kids pool , other than that they do have a small train going around from Magellan to Pacific sutera and its FOC!!! I loved the staff energy the entire time, he asked our son to be in his seat as a driver and even let my son press few button and act like he's driving the train!! god bless your fun soul sir!! keep up the good work!! we will definitely be back again soon🥰❣️
Very much satisfied with almost everything, especially the size of the room and proce. It's hard to get rooms this big with this rate nowadays. Comfortable. Good service.
I do agree with other guests mentioning about water stains on the bathroom glass wall but it doesn't bother me that much. the hotel is a bit old I guess. the corner of the room has chipped wood. there's no tissue provided in the room, there's only rolled tissue in the bathroom.
but overall im satisfied.
The location is good, and the room was very clean. The customer service was outstanding.
On the first day, there was an unpleasant odor in the bathroom and a blocked drain. After notifying customer service, they promptly addressed the issue during the next day's room service. While the odor remained somewhat, the drainage was significantly improved.
The only downside is the absence of an elevator. If you have a lot of luggage, you'll need to carry it up and down the stairs yourself.
YyyjennyThe hotel price is affordable, if you wan to stay at Semporna Town, u may consider for this hotel, they have few hotels until this Seafest Group, got 1 Seafest Hotel is quite grand, we booked this is their first hotel in Semporna.
They served breakfast, staffs are very friendly also.
SStifflerI had an excellent stay at Ming Garden Hotel & Residences for my recent business trip. The hotel hits the mark on all fronts—the location is strategic for getting around, and the service was incredibly efficient and welcoming. My room was spotless and very comfortable for working. Highly recommended for business travellers looking for a hassle-free experience.