We stayed 1 night for our trip to enjoy the Maine’s lobster. This hotel is located at the old port area where is easily walking to restaurants and pier. Nice, clean and good service!
Very clean, accommodating staff. If I could suggest anything, it would be that they would explain when asked about being pet friendly that they don’t allow pets to stay in the room while you’re not there and charge a $250 fine if you leave the room. We were confused because in other hotels that we stayed, we were allowed to leave the dogs. This makes it rather difficult when you arrive at the location and you’re an hour and a half away from your house that you have to now find a dog sitter or a dog daycare while you go out of your hotel room to me it defeats the purpose because I know I would’ve left them with the dog sitter at home either that or they clarify their stance on such issues like “do you have a dog here well as long as he stays quiet, it’s OK“ something to that effect.
ทําเลดีมาก tho it was not a situation in the heart of the city. ห้องสะอาดและสว่าง. เนื่องจาก covid ไม่ได้บริการทําความสะอาด ในช่วง 3 คืนที่เราพัก. ราคาก็แพงสุดๆ (จริงๆ โรงแรมทั้งหมดทั้งพอร์ตแลนด์) ยังไงก็ตามห้องกว้างขวางดีและฉันได้เข้าพักอย่างมีความสุข
Overall not bad for a basic stay. Staff were friendly and rooms are as expected.
Breakfast could be improved as the meats weren’t hot and pastries were quite stale.
ผผู้เข้าพักWe just came back from our 4 nights stay. The Inn looked clean and offered a good breakfast, although in a different building. That is pretty much it.
Our stay was not the most pleasant though. We booked a room for 3 people (we were traveling with our teenage kid) and at the time of booking I specified that I needed a room large enough for three people and an additional bed for our son. I called the Inn twice in the week prior to our arrival to make sure we had the room we needed and to let them know that we were arriving late in the evening. We arrived on Thursday night at 9 pm to find out that the room we were given was incredibly small and there was no place for an additional bed. The receptionist, a foreign student, called the manager who told her to add a cot to the already small room. We asked for another room and we were offered a room on the third story that was identical to the one we were given but with an awful smell and we declined it. The receptionist told us to either take the room we were assigned or leave. Little caveat, we had already prepaid a non refundable rate and at this time of the year there are no rooms available on Old Orchard Beach without a reservation. The receptionist did not seem to understand the conundrum of the prepaid non refundable stay and did not want to call the manager a second time to try to help us out. We did not want to lose the money we had already disbursed for our vacation so we had no choice but to take the room we were given, move the furniture around to fit a cot bed between our bed and a bureau (which then we could not use because his bed was right against the drawers). Every night we had to move all the luggage against the door to have enough space for the three of us to get to the tiniest bathroom you can think of (a closet repurposed as a bathroom). I do not understand why they accepted the reservation and ended up messing up with our vacation. They could have rejected the reservation saying that they did not have a room for us and I would have booked a room somewhere else. This small room could have worked for a couple but did not work for a family. The room service is offered every other day which meant leaving wet towels from 3 people's showers on the bathroom for an entire day. On one day, I asked for a garbage bag and put the wet towels outside the floor for someone to pick up. Same for the garbage. They sat there in the hallway until the next day. How do they expect people to shower every day, without a change of towels, especially after spending a day at the beach? There are a lot of things that could have been done better. We have been at OOB several times and other motels offer a much better service. I think there is a lot of potential but they need better management.
Will not stay there again.
ผผู้เข้าพักVery clean, accommodating staff. If I could suggest anything, it would be that they would explain when asked about being pet friendly that they don’t allow pets to stay in the room while you’re not there and charge a $250 fine if you leave the room. We were confused because in other hotels that we stayed, we were allowed to leave the dogs. This makes it rather difficult when you arrive at the location and you’re an hour and a half away from your house that you have to now find a dog sitter or a dog daycare while you go out of your hotel room to me it defeats the purpose because I know I would’ve left them with the dog sitter at home either that or they clarify their stance on such issues like “do you have a dog here well as long as he stays quiet, it’s OK“ something to that effect.
KKathleen TrudelThis one has seen better days. A lot of maintenance issues that had gone unreported for a long time. Shower/bathtub would not drain at all. Washbasin was very slow. AC filter was in need of a good cleaning. A side door is supposed to be locked from the inside but stayed open and unsecured all night. This was just as expensive as a really well maintained Hilton Garden Inn hotel in Freeport. Your dog is welcome but it will cost you a 15$ fee. The breakfast was good and had options for a take out box. Location seemed very odd, and seems far from Bangor proper.
CCasey G.We had a fantastic stay and couldn't be more satisfied with the experience. The room was clean and comfortable, and the amenities really made the difference. We enjoyed a relaxing soak in the hot tub, and the breakfast was fresh and well-prepared with plenty of options. One of the highlights was the attached restaurant — absolutely amazing food and service! I’d definitely stay here again and recommend it to anyone looking for a comfortable and enjoyable stay.
ผผู้เข้าพักRooms were nice, like the layout of them. Has ac and heater to set to your liking. Staff was friendly and helpful. Pool was OK. However we didn’t swim in it. It was 9 feet deep on deepest side. We went for a concert, knowing they were one of the places that offered a ride to the concert however, there was only limited spots, so we didnt use that service. Bar/ restaurant that’s attached was a good size and offers some live entertainment on dates listed there.