ผผู้เข้าพักOverall the place was amazing our room even looked just like the pictures which we were not expecting.
We paid 164pln and had two breakfast buffets which were not bad. On day three they did seem to lose our breakfast booking. They said we hadn't paid at the reception for breakfast which is true, we paid at the buffet kiosk, but they didn't seem to understand. We just went to Lidl to save paying again or getting into an argument.
We went down 10 minutes after the pool was meant to open for the morning, but the staff member was still cleaning it but he let us after a minute or two.
The cold water for the carafes cold setting is not cold, just slightly cooler than room temperature. We ended up filing them up and leaving them in the fridge overnight to get cold water which is not ideal when you are thirsty.
The majority of staff we dealt with were awesome and understood what we meant after some clarification as we speak no Polish.
Would still recommend this place to anyone. The value was simply amazing and maybe there was just a mix up with the computer system that messed up our breakfast reservation. Just minor things that hopefully the hotel can improve for future patrons.
זזקי כהןWhen we arrived, I immediately went down to the sauna and pool (that's the only reason I booked there) and we discovered that the sauna was not active and it took a while until they activated it and it was possible to use it. Other than that, the hotel is fine. The reception is fast and good, and the check-out is in the morning.
AAleksander500Hotel przypomina bardziej dom wczasowy z dużą ilością dzieci i grup firmowych.Dostalem upgrate do pokoju wyższej kategorii za co bardzo dziękuję.Poprawila się jakość obsługi recepcji!!! W restauracji bardzo dobre ceny!!! Wygodne łóżko i czystość.Mimo pewnych uciążliwości związanych ze spotkaniem firmowym,przyjemny pobyt i uczucie sielskosci;) Idealna odległość do spaceru do centrum Ustronia.Z pewnością odwiedzę Państwa kolejny raz.
MMariusz SzczotkaBardzo udany pobyt.Korzystałam podczas podróży służbowej.Pokoje są dobrze wyposażone,klimatyzowane i ciekawie stylizowane,dla gości jest dostępny basen,jaccuzi oraz sauna.Śniadanie bardzo urozmaicone,sporo owoców i ciast,a także duży wybór soków i jogurtów,bardzo dobra kawa.Przy obiekcie znajduje się płatny oraz bezpłatny parking.Dobra lokalizacja,blisko Stadionu Śląskiego,Legendii,Parku Śląskiego,a także blisko do głównej drogi,skąd niedaleko do Katowic.Bardzo polecam ten hotel.to był udany pobyt.