Overall everything is good.Clean.Fast service.Friendly staff and good welcoming from them especially from Miss Nada from the front counter.Breakfast is really good with variety of Indonesian foods.Thank you Santika Bukit Tinggi
The front desk is very friendly. The rooms are spacious. Breakfast is a basic selection with a local choice of foods. Locations near padang town. Walkable within the local spot
Pelayanan dan fasilitas nya baguss, tapi mungkin kebersihan nya ditingkatkan krna waktu nginap kemaren sarung bantal nya kayak kotor tapi semuanya mantap termasuk pemandangan diatas kolam renang😊
We stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.
Check in was smooth but could do with giving more information about the hotel.
During the stay, only large towel is provided. No small towels. Not a problem for me as I’m travelling solo.
I had the deluxe sea view and view is great too. Bed a comfortable. Pillows are great too.
ผผู้เข้าพักCheck in was smooth but could do with giving more information about the hotel.
During the stay, only large towel is provided. No small towels. Not a problem for me as I’m travelling solo.
I had the deluxe sea view and view is great too. Bed a comfortable. Pillows are great too.
AAg.jpgI chose this hotel mainly because of its proximity to the airport, and for that, it definitely delivers. It’s convenient if you have an early flight or are just passing through Padang. That said, there’s not much within walking distance around the hotel, so I’d recommend taking a taxi or Gojek if you want to go out for food or explore a bit. I went to dinner at Rumah Makan LAMUN OMBAK and highly recommend it — really good food and definitely worth the short drive.
The service was excellent. Everyone at check-in was genuinely kind, welcoming, and helpful. They helped recommend places to eat and made the stay feel easy and comfortable. Definitely 5/5 for service.
Cleanliness was probably the weakest part of the stay. The sheets didn’t feel fully clean, and the bathroom had a strong cigarette smell. The bathroom vent also seemed pretty dirty and may have had mold. That said, the AC worked well, the room was affordable, and overall it gets the job done.
You do have to adjust expectations a little — this is Padang, not a luxury resort. Overall, I’d say it’s a solid budget airport hotel if convenience is your main priority. It was quiet and no construction so that’s important to me.
ผผู้เข้าพักNice service.. For I forgot that have to catch up early morning flight, but already booked breakfast for 2 pax.. Cannot return the money for the second day breakfast, only can take away the breakfast.. So we request for the breakfast, they served it with fruits, buns and rice and vegetables plus chicken (actually we request for it).. Thank you so much for fulfilled my request.. Going to stay again at rocky for next visit to padang.. Beside there also got supermarket, nice!
SSyahmi WazerEverything is just nice. Breakfast is so delicious! I’m from Malaysia, but I can skip some of my Minang/Padang food hunting because they also provide local dishes, which are really tasty. The location is very close to Jam Gadang—within walking distance. The staff are friendly too.
The only thing that made me feel a bit uncomfortable was this: I didn’t hang the “I need room cleaning” tag on my door because I was still in the room. A cleaning staff member knocked and said “room cleaning,” but I didn’t respond since I was still inside and hadn’t requested cleaning. Then, the staff used a key card to open the door. I felt a bit violated, though it wasn’t a big issue for me as I was alone and fully dressed.
However, it would be better if staff didn’t enter unless there’s a clear request for cleaning—just in case someone is inside and not properly dressed.
ผผู้ใช้ไม่ระบุชื่อPelayanan dan fasilitas nya baguss, tapi mungkin kebersihan nya ditingkatkan krna waktu nginap kemaren sarung bantal nya kayak kotor tapi semuanya mantap termasuk pemandangan diatas kolam renang😊
ผผู้เข้าพักWe stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.