Great location and amenities. The staff were always quick and available to answer any questions or provide items needed. The room was clean and had everything we expected. Towels, bed, room and all-around hotel smelled clean. There’s always someone cleaning around the hotel. They also had plenty of staff to address different needs, which is impressive given so many business struggling to keep staff. My only issue was too much chlorine in the pool made it really hard to breathe (maybe they need better air circulation) and it burned everyone’s eyes.
Also, luckily I read the reviews online so I knew to expect the parking fee. But it wasn’t noted on the booking page or website when I looked. But for the rate/deal we got on the room, the parking fee wasn’t a big deal. We came in pretty late each night and was able to find parking, but it was limited so I see what people meant in the reviews. I would definitely stay here again!! Oh and the breakfast was nice and hot and very clean. Plus, lots of options.
Also Outback is right next door, (walk across the lot) for nearby restaurant option.
ผผู้เข้าพักAll the staff at this hotel, including the servers at the restaurant, were very helpful and friendly. Steven at the front desk provided excellent customer service.
ผผู้เข้าพักSo many issues to list:
1) I had booked a non-smoking room - the hotel did a bait-and-switch and gave me a smoking room instead.
2) The AC unit was barely functional, the room temperature never got below 84 degrees.
3) The bathtub drain was essentially non-functional, taking in excess of 20 minutes to drain after showering.
4) The A.D.A. grab bar in the shower was loose and wobbly, hanging by a couple screws.
5) Half of the ice machines were non-functional, and the other half were absolutely disgusting with dirt and rust.
6) Complimentary breakfast consisted of a barely lit dirty room, with a gallon of milk set out on the counter for who knows how long.
And several other minor problems.