Stayed here before our morning flight and it was great. Couldn't get a better location, since it's inside the terminal complex. We stayed in a runway view room and it was cool to see the planes landing and taking off, and it wasn't much extra for the runway room compared to a normal.
Staff were lovely at check in and the room was comfy and completely silent.
Room a little dated and sink did not work as the plug was stuck in it. The staff were very friendly but the food was not good. I asked for nachos and was told they weren’t available and so I decided to take fish and chips. The fish was over cooked and the chips were full of grease and I couldn’t eat them. Was given a refund for the fish and chips.
Breakfast was a good choice but you have to pay for a decent coffee. Not sure if I’d stay here again.
We had a wonderful family stay at this hotel. Everything was great. The room was clean and comfortable, and the overall environment was very family-friendly.
The pool was absolutely amazing. It was definitely one of the highlights of our stay.
The staff were very nice, friendly, and always helpful. They made us feel welcome and were happy to assist whenever we needed anything.
Staff were really helpful, and the reception, bar area looks so pretty with the lights everywhere. The bedroom doors were very tired looking and didn't live up to the rest of the hotel. Our AC didn't work, and you couldn't open the window, we did call down to reception and the lady said she could control it but it didn't change and was very hot.
We enjoyed our stay at the hotel. The bed was comfortable and the staff were friendly. We were a little disappointed, however, that we were unable to have a drink at the bar (even though there were lots of seats available) without pre-booking. Maybe guests should be informed of this when booking. Otherwise, we had a good time.
It was a lovely stay. We booked this hotel specifically for the spa, and loved the big pool, jacuzzi and sauna. Only thing was we didn’t realised you had to book early to get a slot to go to the spa, and it can get crowded in the evening. If you’re as keen as my friend, you could go at 7am and have the place all to yourself.
Although we didn’t use it, we walked past the gym right next to the spa and it looked well equipped, smelled really nice and clean too!
We ate to our heart’s content at the buffet breakfast. They have the crispiest hashbrowns!
ผผู้เข้าพักWe enjoyed our stay at the hotel. The bed was comfortable and the staff were friendly. We were a little disappointed, however, that we were unable to have a drink at the bar (even though there were lots of seats available) without pre-booking. Maybe guests should be informed of this when booking. Otherwise, we had a good time.
ผผู้เข้าพักStaff were really helpful, and the reception, bar area looks so pretty with the lights everywhere. The bedroom doors were very tired looking and didn't live up to the rest of the hotel. Our AC didn't work, and you couldn't open the window, we did call down to reception and the lady said she could control it but it didn't change and was very hot.
JJackyChanGood thing is the car parking at weekend is free.
The breakfast very usual level. Dont have expectation on it. There is on site starbuck. If u want to have better breakfast you may consider having at starbuck (but it open at 8am ) rather than at hotel.
There are only 1 big bar + restaurant nearby. The food is usual bar level quality but the price is lower than average. Around 13 to 15 for a main course.
ผผู้เข้าพักI stayed at the Village Hotel Manchester Cheadle from the 20th to the 21st and accidentally left my Oral-B electric toothbrush and La Mer face wash on the bed. These are high-value items, and I immediately called the hotel on Sunday morning, fully expecting them to be professional and help me retrieve my belongings. Instead, I was met with complete indifference and disregard.
Despite their company policy stating that lost items should be returned if found, I was simply told that nothing had been discovered in the room. I am 100% certain I left them on the bed, but instead of investigating further, the staff dismissed my concerns and didn’t even bother to follow up. As a paying customer, I expected a level of care and responsibility, but I received none.
The worst part is that when I asked for an update, they merely shrugged it off, stating that “if they could find it, they would have by now,” despite less than 24 hours having passed since my stay. This lack of effort, urgency, and empathy from the hotel is shocking and unacceptable. It feels as though they couldn’t be bothered to take my situation seriously or value me as a guest. I will not be returning, and I urge others to avoid this hotel if you expect any kind of respect or attention to detail regarding your belongings.
ผผู้เข้าพักIt was a lovely stay. We booked this hotel specifically for the spa, and loved the big pool, jacuzzi and sauna. Only thing was we didn’t realised you had to book early to get a slot to go to the spa, and it can get crowded in the evening. If you’re as keen as my friend, you could go at 7am and have the place all to yourself.
Although we didn’t use it, we walked past the gym right next to the spa and it looked well equipped, smelled really nice and clean too!
We ate to our heart’s content at the buffet breakfast. They have the crispiest hashbrowns!
ผผู้เข้าพักroom was clean beds and ere comfy, the staff weren’t that cheery. The gym and pool facilities which are included and really good. Would stay again.
ผผู้เข้าพักRoom a little dated and sink did not work as the plug was stuck in it. The staff were very friendly but the food was not good. I asked for nachos and was told they weren’t available and so I decided to take fish and chips. The fish was over cooked and the chips were full of grease and I couldn’t eat them. Was given a refund for the fish and chips.
Breakfast was a good choice but you have to pay for a decent coffee. Not sure if I’d stay here again.