The Chateau Spa & Wellness in Bukit Tinggi delivers an exceptional experience. The service surpasses expectations with impeccable attention and personalized care from attentive staff. From arrival, a tranquil atmosphere embraces you. Overall, it earns a resounding mark of excellence for outstanding service and a serene ambiance. Thanks to Mark for his excellent service during my second visit.
The homestay was beautiful, and the moment we opened the balcony, we were greeted with a stunning sea view. We arrived in the afternoon, and the tide was low at that time. We saw some tourists walking along the beach, so we joined them for a stroll. On the next day, just before checking out, we noticed that the tide had come in, and we even saw fishing boats heading out to sea. We were very satisfied with our stay.
Very bad service & waited for for almost 40 mins to check in. The whole hotel block has water distribution for 1 hour on the 2nd day without giving prior notice to the customers
Great environment. Relaxing and doable. Great Sunrise except for occasional overcast. The beach is white. The size of the room is comfortable. Beds are big. The deluxe room has a small balcony which leads to the swimming pool and dining hall. The room is not the cleanest. Saw some baby cockroaches running around the bathroom. The pillows are way too soft. The Aircon power is very weak Occasional power trips.
There are a few dive shops along the way. Good selection for divers who wants different experience diving around Juara. Food prices are average. There is a roti canai shop mia cafe. Which sells out out very quickly. Be on time at 7am if you want to try it.
IIda ARGreat service and friendly staff. However like many other review mention below, they are very strict regarding total occupants inside the room, my sister in law also said the same. Hence probably next resort board meeting, can consider to terminate / abolish the such rules. The resort must remember tourism in Malaysia are usually family oriented, hence should prioritise family friendly place/hotel/resort. Do not hurt the occupants/ visitors pf the resort’s feeling. Not all are privileged to book luxuries room for their family. Hope cam consider🙏 other resort/ hotel very rare have such rules. But overall okay, abort the rules would really recommend this place to relatives and friends.
NNUR AMIRAH BINTI AZMANA great place to stay in Cherating 🏝️🩵 the staff are very friendly and helpful, feels welcomed. The room is very clean and spacious. The view from the balcony of Villa 115 is so beautiful. Definitely will come again.
__Hiking Fairy徒步仙子The Chateau Spa & Wellness in Bukit Tinggi delivers an exceptional experience. The service surpasses expectations with impeccable attention and personalized care from attentive staff. From arrival, a tranquil atmosphere embraces you. Overall, it earns a resounding mark of excellence for outstanding service and a serene ambiance. Thanks to Mark for his excellent service during my second visit.