โรงแรมที่มีบาร์ในมาร์ราเกช-เต็นซิฟต์-เอลฮาอูซ โมร็อกโก

Sorry for the long review, but I wanted to be as informative as possible and share the information I would have liked to know before booking. This was my 5th trip to Marrakesh and my first stay at Savoy Le Grand. I was quite nervous booking after reading some negative reviews, but overall I had a very pleasant experience. From the moment we stepped out of the taxi, we were warmly welcomed by Salah (concierge) and the Moroccan tea man in reception. From check-in to check-out (4 days later), all staff were friendly, welcoming, and helpful. Everyone we encountered spoke Arabic, French, and English, which made communication very easy. The foyer is beautiful, and the grounds are extremely well cared for—even more beautiful than expected. That said, there is ongoing construction and upgrades, which are not mentioned on the website. This is currently their quiet season, and the main construction is above the reception building, which is being extended upwards. Noise started daily around 9:15am, drilling around 9:38am, and finished around 6:30pm. Estimated completion is 1 May 2026. If you request a room near the second smaller pool, the noise is much less noticeable. The noise is louder and echoes more around the main pool due to the square layout. The hotel has four pools: two outdoor and two indoor. One indoor pool is heated and includes jacuzzi jets. There is also an additional indoor jacuzzi at the spa, charged at MAD 250 per person for one hour. There are three à la carte restaurants on site: Moroccan, International, and Italian. Directly outside the hotel are a supermarket, Paul, Chilli’s, and Papa John’s. Please note that outside food is not allowed inside the hotel. There is an ATM in reception and direct access to Menara Mall, which closes at 10pm. Special thanks to Nabil at reception, who did an excellent job checking us in. He listened carefully to my needs and arranged early check-in to a ground-floor room close to the restaurants, spa, and gym, with a garden and pool view. Soundproofing from the pool area was good, although hallway noise does travel. The grounds are beautiful, but the ground-floor rooms occasionally had a sewage smell, which I’ve also experienced at other Moroccan hotels. We did experience a few issues with our first room (heating not working, leaking fridge, slow-draining sink). Without us needing to complain, Soukayna from guest relations came first thing the next morning and immediately arranged for us to move to a beautiful suite. This level of customer service, care, and attentiveness is exactly what you expect from a 5-star hotel. In the evening there’s live entertainment music in the bar and outside a light & water fountain display. The suite was stunning—very spacious, with a separate living area, two balconies, lots of storage, mini fridge, large sofa, king-size bed, two TVs, kettle, coffee machine, safe, bathrobes and slippers. The bathroom had two sinks (standard rooms have one), plenty of toiletries (no washcloths), a large shower with both handheld and waterfall options, and excellent water pressure. There wasn’t much space to hang items, and there is a bidet hose beside the toilet. Thank you to the head cleaning lady for the final touches and maintaining a high standard of cleanliness. I’d like to thank all the staff for providing us with a wonderful stay. I love the Moroccan people—they are humble, kind, and always willing to help. Despite the construction, I achieved my goal of relaxation and a short break. This is now my new favourite hotel in Marrakesh, and I will definitely return and recommend it to friends and family

From the moment we arrived, we were made to feel like part of the family. A huge thank you to Aziz at reception and El Houssaine, who were both absolutely exceptional. Their kindness, warmth and genuine care made our stay so special. They didn’t just provide great service, they made us feel like we were staying with family, and that’s something we’ll never forget. We came to celebrate our anniversary, and without us even asking, they surprised us by setting up a beautifully romantic dinner table. It was such a thoughtful gesture and made our celebration incredibly special. It’s the little touches like this that create memories that last a lifetime. One evening, we got back from the Medina in the early hours after an adrenaline filled adventure exploring the bustling streets and markets. We mentioned that a nice cup of tea and some biscuits would be perfect to help us unwind, and by the time we arrived back, Aziz already had everything waiting for us with a smile. It was such a simple but incredibly thoughtful gesture that perfectly sums up the level of hospitality we experienced throughout our stay. A special thank you also goes to Yousara, for her warm greetings every single morning. The breakfasts were fresh, delicious and prepared with so much care. Starting each day with wonderful food made every morning something to look forward to. Thank you as well to another wonderful Aziz (who served us in the restaurant). Every day he looked after us so well, and when he realised our phone charger wasn’t working, he kindly lent us his own charger without us even having to ask again. That level of kindness and generosity says everything about the people who work here. And to the wonderful gentleman who welcomed us each morning at breakfast with a big smile and great energy, you made every breakfast feel special and set the tone for the day. We never forgot your warm welcome. Thank you for always making us feel so at home. The lunch and dinner deserves a special mention too. The chef is simply outstanding! Every meal was fresh, beautifully prepared and full of flavour. Honestly, the food here was far better than what we had at several of the rooftop restaurants in the Medina. We’re already missing every meal! The rooftop is something truly magical. Watching the sun set with the Atlas Mountains stretching out on one side, while the moon slowly rose above them as the sun disappeared on the opposite horizon, was breathtaking. No words, and certainly no photographs, can do that view justice. It’s something you simply have to experience for yourself. The hotel itself has everything you could want, stunning views, wonderfully comfortable beds, peaceful surroundings and an atmosphere that instantly helps you relax. It truly felt like a home away from home. To Aziz, El Houssaine and the entire team, thank you from the bottom of our hearts. You didn’t just make our anniversary special, you made our whole trip unforgettable. Your kindness, professionalism and genuine hospitality are what make this place so unique, and you are all a huge credit to the hotel. This wasn’t just a hotel stay, it was an experience we’ll treasure forever. We already miss everyone and can’t wait to return. In fact, we’re already looking at booking our next trip, and this time we’ll be bringing our friends and family so they can experience this incredible place and meet the amazing people who made our stay so memorable. See you again very soon! Harpreet & Kay

โรงแรมที่น่าตื่นตาตื่นใจไร้ที่ติ ห้องพักขนาดใหญ่ เตียง XL ห้องน้ําขนาดใหญ่ สร้างใหม่ พนักงานไม่สามารถทําอะไรให้คุณได้เพียงพอ อาหารยอดเยี่ยม อาหารมีให้บริการตลอด 24 ชั่วโมง เหมาะสําหรับครอบครัวและคู่รัก 30 นาทีจากตัวเมือง แต่มีรถรับส่งฟรีทุกชั่วโมงครึ่ง พอใจมากจะแนะนําอย่างแน่นอน

โรงแรมสวยมาก บรรยากาศเงียบสงบ ความสะอาด พนักงานเป็นกันเองมาก อาหารเย็นที่เช่าเต็นท์ในสวนทําให้รู้สึกพิเศษและมีความสุขแบบไม่เคยมีมาก่อน จนถึงตอนนี้ ศรีพันวา ภูเก็ต จูไมราห์ และมัลดีฟส์ แต่เป็นโรงแรมขนาดเท่าๆ กันหรือสูงกว่า

This is an absolutely stunning Riad. I cannot praise it enough. The courtyard is beautiful and full of trees and plants. The restaurant shares this space and is a wonderful experience to have breakfast, lunch or dinner among the trees and plants. We stayed in room Orientalle and it is just incredible. There is a balcony over the pool and plenty of room to relax. The artwork is also stunning, not just in the room but all over the riad. It is like staying in a museum. There are also many patios to relax in although we could not make full use of them as the weather wasn't great. The real stars of the Riad are the staff. They are simply amazing. Ahmed looked after us so well. Sorted out our transfers and organised a tour of Marrakech, booked a restaurant for is. Would always ask if we were okay was always ready with a tip or helping on what to do or where to go. When he wasn't there Khalid did the same. Khalid is also very friendly and helpful. It was great having them in reception just before you went out. As we had come to celebrate our 25th Wedding Anniversary Ahmed had decorated the room with petals and had also arranged a bunch of roses for my wife. He also organised a special vegetarian dinner in the restaurant for us Housekeeping led by Latifa were great and the room was cleaned very well and repeatedly decorated with rose petals. Breakfast is a traditional Moroccan one and is very good. The star is however Oussama, our waiter. He looked after us every day and insisted we try everything and made sure we had a good breakfast. He is a very genuine person and truly wants you to have a good time. When we had dinner at the restaurant one evening he made sure we couldn't eat another crumb. A truly kind and sweet person I cannot praise the Riad and staff enough. It is not the cheapest place but for my wife and I it was worth every penny. The memories we have will last for ever. We will return

Amaizing gem of a place. Profesional but friendly staff at every corner. The breakfast staff could not do enough for us and so were the reception staff, all of them were so attentive and friendly. The room cleaners left the bedroom spotless everyday.We had a Hammam massage to die for. The two masseurs were so good, that I have to give them 10 out of 10. I had a good few massages in my life, but NEVER one that can equal the one we had the other day. The Facials were 10 out of ten. Nothing absolutely nothing we can find fault with, the only thing I'm disappointed with is myself, as I can only remember the name of one member of staff Abderrahim the night receptionist, but they were many others both female and male that took so much pride in their job. We will definitely be back to definitely have another Hamman . Best hotel by far in the last 5 years. I'm sorry I cannot post more photos.

พักที่นี่เมื่อเร็ว ๆ นี้หลังจากจองผ่าน Trip.com และโดยรวมแล้วมันเป็นประสบการณ์ที่ผ่อนคลายและไม่เหมือนใคร พิกัด: วิลล่าอยู่ห่างจากใจกลางเมืองมาราเกชประมาณ 30 นาที ดังนั้นจึงอยู่ด้านชนบทที่เงียบสงบมากกว่าอย่างแน่นอน ดีมากถ้าคุณต้องการที่จะผ่อนคลายจากความวุ่นวายของเมดินา แต่โปรดจําไว้ว่าคุณจะต้องนั่งแท็กซี่หรือจัดการขนส่งเพื่อไปรอบๆ บรรยากาศและทรัพย์สิน: สถานที่ให้ความรู้สึกเหมือนพักผ่อนที่สงบ บริเวณสระว่ายน้ําสวย ดูแลดี รายล้อมไปด้วยต้นไม้เขียวขจีและต้นปาล์ม มีเก้าอี้นั่งเล่นและจุดร่มเงาให้ผ่อนคลายมากมาย ทําให้เหมาะกับวันชิลๆ สถาปัตยกรรมมีเสน่ห์แบบชนบทโมร็อกโกด้วยห้องพักสไตล์วิลล่าขนาดเล็กที่เพิ่มบรรยากาศอันอบอุ่น ห้องพักและความสะดวกสบาย: ห้องพักเรียบง่ายแต่สะดวกสบาย ไม่หรูหราเป็นพิเศษ แต่สะอาดและออกแบบมาอย่างดีเพื่อเข้ากับความงามโดยรวมของที่พัก รู้สึกเหมือนพักวิลล่าส่วนตัวมากกว่าโรงแรมทั่วไป บริการ: พนักงานเป็นกันเองและช่วยเหลือดี แม้ว่าบริการจะรู้สึกสบายๆ บ้างในบางครั้ง (ซึ่งตรงกับบรรยากาศของสถานที่อย่างตรงไปตรงมา) อาหารและสิ่งอํานวยความสะดวก: การตั้งค่าริมสระเหมาะสําหรับการพักผ่อน แม้ว่าตัวเลือกอาหารอาจมีจํากัดเมื่อเทียบกับโรงแรมขนาดใหญ่ เป็นการดีที่สุดที่จะวางแผนอาหารหรือมุ่งหน้าเข้าเมืองเพื่อความหลากหลายมากขึ้น ประสบการณ์โดยรวม: หากคุณกําลังมองหาสถานที่พักผ่อนที่สงบและสวยงามพร้อมสระว่ายน้ําที่สวยงามและสภาพแวดล้อมที่เงียบสงบ นี่เป็นทางเลือกที่มั่นคง หากคุณชอบใกล้ชิดกับการกระทํา สิ่งนี้อาจรู้สึกห่างไกลเกินไป คะแนน: ⭐⭐⭐⭐☆ (4/5) เหมาะสําหรับการพักผ่อน แต่ทําเลอาจไม่เหมาะกับทุกคน

The check-in process was good for customer service, but my room experience was terrible. I booked a superior suite, but I ended up with a regular room. I was informed that the person who was supposed to be in the room decided to stay another day. When I checked online, I found that the room was still available for reservation. The next day, when I asked to switch to my reserved room, I was told that it was booked again and that I should check back in line. Surprisingly, the same room was still available for reservation. I feel like they were scamming people by booking a suite at a higher price and then giving them a cheaper room. The night crew member was very friendly and informed me that the manager was traveling. However, I don’t understand who is responsible for managing the website and ensuring that the correct room is posted when it’s available. I tried to contact them via phone and email, but nothing happened. I hope that Trip guide and the hotel will take responsibility for their actions and make sure that this doesn’t happen to other customers. I could have booked a different suite that had a similar aesthetic to what I was looking for, but I couldn’t even cancel the reservation. There should be a system in place for booking a specific room, and if the room is not available, the customer should receive an automatic refund. It’s their job to figure out when the room is available and what type of room it is. Additionally, the room had a bunch of knickknacks, and the table, wall, and bottom of the table were all chipped, cracked.

Place is nice and clean, staff was also very helpful. However, do note that the address is not the actual address of the riad. I am travelling alone, and only booked this riad because it was right beside where my friends are staying. I only found out when I arrive that it is a 4-5mins walk from the actual address stated on trip.com. Which was very misleading and they should update the correct address. Kudos to the staff who was very nice to walk me out many times, as I prefer to have someone walk me in the early mornings, and at night. Provided water, and also very helpful and friendly. Another issue I had was that I arranged an airport transport to pick me from the airport, and was told the driver will be carrying the hotel sign with my name. I could not find the driver and panicked, again because I was travelling alone. I had to call the riad to realise that the driver was not carrying the correct sign, but another name similar to Riad Dar Massai, and did not have my name on it. Which was honestly impossible for me to recognise which is my driver. The sign should be made clear to guest first time in Marrakesh to just show ”RIAD DAR MASSAI + name of guest”. Finally, the aircon was great, but blankets were really thin. I know they provided extra blankets but I did not use it. So I am very cold at night. Apart from the few drawbacks, it is overall a beautifully designed Riad, I actually really loved the interior architecture, and the rooms are clean and spacious, showers are hot and nice.

Симпатичный риад, чисто, но это пожалуй все, что можно сказать, крошечная комната, в которой очень жарко, кондиционер даже с этими маленькими метрами не справляется, неудобные двери в туалет/ванну, они по сути вообще носят декоративный характер. Все постельное в жутких катышках и это не про внешний вид, спишь словно на терке, очень неприятно и неудобно, жёсткий матрас. Завтрак просто издевательство, мини лепешка, оладушка и микропеченька, на дно стакана плеснули глоток сока, 200мл чайник (рассчитан на 2) и все ещё это с ”наслаждайтесь”, чем тут наслаждаться? Неужели нельзя дать хотя-бы 1 яйцо? Мы берём завтрак в отеле, не для того, чтобы сделать фотки с задумчивым видом над печенькой, а что бы не бегать через час по городу и искать, где бы нормально поесть. Ну и первым чем нас встретили, это было втирание доп. услуг (хамам, массаж), даже в комнату пройти не дали, усадили, мол выбирайте.