PPriyanka BajirajThe property and the ambience is lovely. The view from the restaurant garden is very pleasant and beautiful. The room size, bathroom size and amenities were good. We faced 1 major problem to be precise which made us a bit sore.
Cleanliness - the room was clean except for the carpet. It didn’t feel like it was vacuumed. There was probably a pet staying in that room before us and there was a lot of hair on the carpet. I understand it is a pet friendly property and I have absolutely no problem with that. But cleaning the room properly before the next checkin is a basic expectation. We couldn’t step on the floor without our feet being covered with hair.
Apart from that, everything else was very good. Breakfast was also good and the customer service was very polite and hospitable as well.
ผผู้เข้าพักUpon arrival there was nobody at the front desk so I waited. The woman I was somewhat greated by was far from pleasant and didn’t seem like she wanted to be there at all. Nothing was explained and no information leaflet for me to read through in my own time. When given my room key I started walking through the lobby but couldn’t see any signs for my room number. Went back to the desk to ask where to go for my room and was told ‘just follow it round’.
Very unhelpful and unwelcoming, not sure this lady should be at the face of the hotel.
Plus side, room was beautiful and well kept/clean. I was also lake side so got to watch the sunrise with my morning cuppa. Very refreshing views.
LLisaStayed in one of the 4 garden cabins. Each are angled in such a way that they are all private. Each has its own hot tub and log burner. The cabin was cosy at night and well maintained. The cabin has WiFi, a tv, tea/coffee station, sofa and ensuite. Towels are provided for the bathroom plus separate towels, a robe and slippers for the hot tub. Breakfast was buffet but included hot self-service english breakfast items. I have to give credit to the person on reception when I checked in who greeted me with a smile and was friendly and helpful. I'll definitely be back.
MMartin Lee UnitedGot an upgrade to a bigger room, which was very spacious with a TV area. Room was very clean and the service at the hotel was exceptional. Mark was very helpful. The tourist area is just a short walk away. You won't regret staying here.
KK1R4N_2024The hotel was hospitable with very friendly staff however location wise it was quite far from the places I wantes to visit however it was close by to the town centre with many halal restaurant suchs as lake raj. Overall it was a pleasant stay!!!