We stayed at this resort previously, and had to come back again — it’s incredibly comfortable & clean, the staff are kind and professional, and the entire facility, from the lobby to the private room are thoughtfully designed and furnished. Upon arrival, we were given a lovely welcome tea with a great selection of snacks. The room itself is spacious and features a private spring for soaking in hot water, perfect for the winter weather. The owner is also incredibly friendly & kind!!
庭院私汤体验感好
โรงแรมใกล้Taiyuan South Railway Station,ไท่หยวน31.6% ของนักท่องเที่ยวเลือกพื้นที่นี้
WWRL2025.04.04
everything was perfect until the last moment. rooms were clean and staff were friendly. was prepared to give a perfect review until the breakfast before checking out. the staff in charge of the noodle station was poor. promised everyone to make noodles and went missing after leading to an extremely long line and when pushed by the manager, he begrudgingly came out and made the noodles with a poor attitude. spoilt the perfect experience. will still recommend this hotel as it is clean and comfortable.
A great hotel located in the city centre
Very grand entrance and lobby areas
Traditional style furnishings
Lovely pool and decent gym which I took advantage of both days
Very helpful and friendly staff
Huge buffet / restaurant area with an awesome selection of food (I ate breakfast and dinner once each)
FFrederikWe were upgraded to an executive room, which is magnificent. However when we arrived, the door man just greeted us but not taking care of our luggages. We found that the room amenities are inadequate. There was only one small tube of liquid soap, shampoo and conditioner. These certainly are not enough for 2 persons.
The first night was excellent, the bed was turned down and the airconditioner worked perfectly.
The second night was awful. The airconditioner was turned off because the outside temperature was around 14°, but our room was hot. Upon complaining a fan was delivered but it was useless! A sleepless night and the bed wasn’t turned down either.
We won’t make a fuss if it’s not a Kempinski Hotel!
AAlisiWe had a great stay at this hot spring hotel. The room was spacious, clean, and comfortable, with good amenities and a cozy bed. The hotel is about an hour’s drive from the famous Hanging Temple, and there’s a bus running between the Travelers Center and the hotel — just make sure to check the departure time with the front desk.
The breakfast was nice, mainly Chinese-style dishes, and the variety was satisfying. The hot spring area isn’t the most impressive I’ve visited, but it was still wonderful to soak in a warm tub after a long day of hiking. Overall, a relaxing and comfortable stay — definitely a good choice if you’re exploring the area.