The staff were very friendly. Room was clean for the most part, the jacuzzi wasn’t thoroughly cleaned. Stuff came out when the jets were turned on. Checking in and out was easy, got the deposit back quickly.
Fast and easy check in. Friendly front desk staff with the exception of a few. Hotel is still in its ” covid ” phase where you can't get towels from the housekeepers. You have to ask the front desk for towels. Gym is extremely small. One elevator was broken during the entire stay. Subway restaurant and gas stations within walking distance.
Stayed on the first night and the last night during Canada trip. There are many other hotels around the airport but this holiday inn is one of the nearest (and maybe the oldest?) hotels around the area.
Shuttle services runs every 30minutes, but a bit tricky to find the right spot. From terminal 1 the bus stops around pillar “S” downstairs, and from terminal 3 you come out from the door stating “hotel shuttle “ .
ผผู้เข้าพักThis was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!
ผผู้เข้าพักRequested the newly renovated room instead of non renovated. The hotel staff was very kind and friendly to let us check in at 1.30pm as our rooms was ready. Eventhough we didnt get the connecting room as we requested but we were happy enough to let us an early check in.