What a lovely surprise! I picked this hotel for its location, quick access to the Lisbon airport, but the was delighted with every aspect of this immaculate hotel.
I arrived very early in the day after disembarking a cruise ship. I asked about early check in and was advised it was available for 60 euros. I took a pass on the additional expense and made myself comfy in the lobby. Within an hour or so, I was told my room was ready and I was given a key!
The room was designed very efficiently and was ideal for an overnight stay next to the airport. Everything I needed was designed into this clean room!
After a quick breakfast at the buffet at 5:30 am (included), I packed up and took their free shuttle for a quick ride to the airport.
The staff at reception were lovely, both during check in and check out. Housekeeping made the bed with beautifully pressed linens in “military precision” and I felt very comfortable in this great hotel.
Additionally, this was the first time I used Trip. com to book a hotel room and it was a great experience! Reserving the room months ahead and prepaying worked out well and I got a really excellent room rate! Lots of value for a modest price!
Need to have a car to stay in this aparthotel. Parking is free., no supermarkets or restaurant walking distance.
Room is huge, toilet is small, some design error with the toilet bowl position.
Service staff are super friendly
Come with washing machine and kitchen
The location of the hotel is quite good, not too far on foot from the subway (~5 min.), there are convenient service shops around: laundromat, small supermarket, a few restaurants (BRUTI is absolutely the one to recommend, the food is really good, the prices are ok - not cheap but not overpriced compared to the quality you get).
The service given by the people working at this IBIS was fantastic! Huge praise to Davi, Isa and Fernando! (If you have the chance to meet them, say hello to them for us ;)
About the room, it was a bit of a let-down: quite small, cheap furniture which felt old, no small fridge (although there is room for it, and with the supermarket nearby, it would have been nice to put some of our own purchases in a fridge), ... it could be improved.
All in all though, a good stay, but mainly thanks to its personnel.
Very beautiful environment. Its surrounded by many museums. The hotel is closed to the beach and sea. Many restaurants nearby. The gym and swimming pool is okay and it’s closed too early at 8:00 pm. The staff is very nice. It’s not a very fancy hotel but everything is fine.
Very nice front man (very gentle) and clean hotel. I did not use the pool but seems like very cozy and there was people who enjoy there.
Restaurant was good and sea view. Good choice!
Hotel is on the hill top, centre of the old town, next to Sintra Palace, has parking garage, convenient place. Road are tight.
There are restaurants and pastry shop around, no supermarkets.
Place of interests in old town are spread so far apart by hilly roads. Pena palace on top of the hill.. Walking is possible but not advisable.
Hotel staff is reasonable. We stayed 2 nights and things are about standard for NH hotel... But they do charge you coffee capsules if u stay longer.. Ask.
DDamironkz**First time in Portugal**, and we chose the Hilton hotel as we were confident in their service. Indeed, we were not wrong. Friendly staff explained everything thoroughly. We arrived a bit early, but they prepared the room for us. The location is very convenient: **Lisbon is just a 30–40 minute taxi ride away**, and other attractions are also nearby. The rooms are cozy and clean. **Complimentary water** is provided. Breakfasts are delicious.
CChy-chy-caСам отель неплохой. В нашем номере пахло обоями. Не было зубных щеток… и палааааас. Когда метродотель зашел принес наши вещи, он начал расхаживать в обуви и все везде показывать, вроде и молодец, но он же в обуви. Хрен дозвонишься что бы попросить зубную щетку, или утюг. Все время звонишь не туда. В итоге пришлось спуститься на респшен. Номер открывается настоящим ключом