I was very confused when I opened the door of my room,because it’s a room that wasn’t cleaned. Luckily someone from the hotel helped me to change a room. The room is clean, however, the bed is the opposite. Many hairs/body hairs were found from the bed sheets and the quilt, which made me very uncomfortable staying in bed. I found the breakfast delicious, until I found a hair from the fresh Organe juice in the bottle. It’s an hairy experience.
Warunki pobytu dobre. Wszystko zgodne z opisem. Co 2-gi dzień wymiana ręczników i pościeli. Zameldowanie dla osób z małym doświadczeniem komputerowym może sprawiać problem ( przy naszym przyjeździe obsługi w recepcji nie było ). Problem jest też przy kontakcie telefonicznym, bo obsługa jest tylko po angielsku. Ja go nie znam i nie mogłem zgłosić powstały problem , który pojawił się jak dotarłem do swojego domu i stwierdziłem brak kluczy, które zostawiłem w szufladzie szafy pokoju 145 w Noli Riverside Gdańsk na ulicy Siechnickiej. Dzwoniłem kilka razy na numer +48 798 886 854 i cały czas automat odzywał się po angielsku. Chyba jesteśmy w Polsce ?. Dobrze , że żona miała klucze i dostaliśmy się do mieszkania, ale następnego musiałem wymienić zamki, więc przez niemożliwość kontaktu z hotelem moja podróż wzrosła o 350 zł ze względu na zakup zamków
Horrible customer service, no reply for a day.
Asked only to change dates of my stay nothing else.
I've changed travel tickets twice list 30 dollars on it Because they weren't answering I've booked another place for 2 days, claimed free cancelation three times it was rejected by Trip.com and still no answer from Noli so I canceled another stay lost on cancelation 70 Dollars and came to see what the property and people are working there. They have a camera everywhere but noone came to help me to check in even after messaging to Trip.com customer service, was able to reach them only by call after almost one hour of trying to check in. And the code they asking while checking in is different from your booking so think twice before choosing this place. -10
Horrible customer service.
Overall stay is good
Very close to old town
The only setback is pillow is small and soft.
If I be back will stay there again
Near main train station
Outside view of the room is very beatuiful
Walking distant to main train station.
Nearby has a shopping mall
ยอดเยี่ยม
81 รีวิว
9.2/10
ราคาเริ่มต้น
JPY 13,580
ต่อคืน
ดูห้องว่าง
ดูโรงแรมสัตว์เลี้ยงทั้งหมดในปอมเมอราเนีย
รีวิวล่าสุดสำหรับโรงแรมในปอมเมอราเนีย
ดูทั้งหมด
9.3/10
ยอดเยี่ยม
MMartin Anthony MiszerakVery pleasant and comfortable hotel just off the Old Town of Gdansk. The rooms are spacious and very clean. An excellent breakfast is served, but the other meals are less overwhelming. For example, the Ceasar Salad I ordered had actually little in common with what a ceasar ought be. The most irritating experience occurred in the swimming pool. The hotel disposes of a beautiful swinning pool which I love to use. However, wwhen I arrived the first day, the pool was was occupied by some acqua gym group and in effect not available to hotel guests. This is totally inacceptable. The hotel guests must be given priority in the use of the pool!
ผผู้เข้าพักI had a wonderful stay at HOLA Gdynia! The hotel’s modern design, comfortable clean rooms, and great location near the waterfront made it an ideal choice. The staff was incredibly friendly and attentive, always ready to assist with any requests. The breakfast selection was fresh and delicious, providing a perfect start to the day. I would highly recommend HOLA Gdynia for anyone looking for a cozy and welcoming place to stay in the heart of the city.