A lovely, romantic stay. A unique experience. Me and my girlfriend had a fabulous time. Next to the beach a classy restaurant bar, serving delicious food.
We enjoyed our stay though it would have been perfect if the housekeeping paid attention to cleanliness - it’s pet friendly so the lobby and the room has a foul smell that could really use some thorough cleaning.
The tray for the free water was dirty, we didn’t use the water glasses afraid it is not clean as well.
The pool was not that clean as well - maybe it was due to the rain, I donno lol. The rain ruined the garden feel and would have been so relaxing to visit their garden :( which we were not able to do.
The reception agents were helpful - they went above and beyond by helping me with the water heater :) thank you!
Amenities like hair dryer, coffee, shampoo and laundry bag were not ready in the room and I have to request them by calling before it’s provided. It was all complimentary so it’s ok :)
The restos are reasonably priced and the food was ok ~ we had dinner at Sweet Knot Haven and breakfast at Bodhi cafe.
We booked a Superior Room via Trip.com, which mentioned an option between a king-size bed or two single beds. However, upon confirming directly with the hotel, we were informed that the room only comes with a king-size bed—there is no option for two singles. This was quite disappointing as the listing was misleading.
We then requested to upgrade our room, but on the day of our check-in, we were told it was unavailable due to a leak from the rain. With limited options, we had to proceed with the original room and pay extra for an additional bed, which was unfortunately not very comfortable. Unfortunately, the beddings also had multiple tears, which affected the overall comfort.
Additionally, the TV wasn’t working due to cable issues, and the other room we booked ended up not being used. We were told the front desk would be informed, but no clear update was given.
Lastly, the WiFi signal was very weak—I had to leave the door open just to get a stable connection.
While the staff were polite, we hope the hotel can improve on communication, listing accuracy, and room amenities for a better guest experience.
Overall, our stay at Brilliant Sky was truly wonderful. The exceptional service and accommodating staff made all the difference, and I would highly recommend this hotel to anyone looking for a comfortable and welcoming place to stay. I look forward to returning in the future!
JJohn RexThe room was ok. The only issues were, malfunctioning aircon, no initial wifi, the door is kind hard to open and close, and no initial heater.
But they solved it by transferring us to another room, with portable wifi being delivered. Aircon was now working fine, and the heater was already turned on. Maybe it was that particular room that has issues.
But nevertheless, we had a good stay. I forgot, the pillow was kinda big, and it gives me some sort of a neck strain of some sort.
EEyprilWe had a great stay. My parents especially enjoyed the free activities provided, it added a nice touch to their experience. The staff were quick to respond and consistently helpful, which made our stay smoother and more comfortable. Although there are quite a lot of stairs, it’s worth noting that there’s an escalator available for seniors and persons with disabilities, which is a thoughtful addition. The kitchen was fully equipped with utensils, though most of the plates and mugs were made of hard plastic. If you’re mindful about using plastics in the microwave, I’d recommend bringing your own glassware. Cleanliness could use some improvement. I had to message them about it since my parents are quite particular and while they responded, there were still concerns..two of the beds had oil stains and I wasn’t sure if the linens had been replaced. It would’ve also been better if the glass near the pool and the sliding doors had been vacuumed and cleaned more thoroughly.
Despite these minor issues, I truly appreciated the overall experience and would definitely recommend to my friends. I just hope they continue to maintain and enhance their cleanliness standards moving forward.
ผผู้ใช้ไม่ระบุชื่อI must say it is one of the best places I have ever visited! The views are absolutely outstanding and truly exceptional. Unfortunately, we were unable to witness the sunrise or sunset due to the rainy weather during our stay.
However, despite the rain and colder temperatures, I found it to be incredibly fun and relaxing. I am truly speechless with the breathtaking views and the wonderful facilities at your property. It really does leave a lasting impression.
That said, I did encounter a small issue with the pillow in our accommodation; it appeared to be dirty and seemed not to have been changed, as there was a saliva stain on it. I believe this is an area where improvement could be made to enhance the guests' experience.
Additionally, while I found the food to be on the expensive side, I understand that the quality and experience may justify the cost.
Overall, I really enjoyed my stay and would highly recommend your property to others. Thank you for the wonderful experience, and I hope to return in the future!
FFam TravelerIf you're looking to a place just to sleep, this would be it but if you're looking for some hotel to enjoy it's amenities. This is not the place for it.
Best:
The staff are very nice especially the front desk.
Minor Comments:
We have to wait 45 mins since they didn't expect our check in but, the fix it right away.
The hotels are clean, but not an A+ clean. You cannot walk on the room floor without slippers, it will get your feet black.
I have my wife and my kids with me. The younger one enjoys the stay but oldest gets bored about 3 hours of staying. Aside from the ice cold pool, there's nothing much to do. The gym with 2 equipments is not working but I think in time, it could be better.
Since they told me that they're kitchen is on maintennace. Even an ice, or a complimentary drinks was not included.
Overall, it was a good experience. I
AAnn89The location is great, one tricycle ride to the Nasugbu downtown - where you can do groceries and eat at common fast foods, like McDonalds. The fare is Php20 only. The beach is not appealing, since it has black or dark sand. But you can opt to go to nearby islets with white sand and clearer water, you just need to rent a boat. The rooms are not that clean, and hardly maintained with a very old airconditioning unit. The tiny bathroom has a foul smell. No water heater, but you can get hot/cold water at the restaurant. Wifi is so-so, it can reach the guest's room area but if you need a stronger connection you need to go closer to the restaurant or reception area. A lot of things need to be improved in this resort. But this area in Nasugbu has one of the great sunset views.
LLISAThe place is just near to our event place. Excellent accomodation. The owner is very nice and helpful. Letting us to check in early as per my request during my online booking. The place is very beautiful, cozy and peaceful. The owner upgraded our room for no additional cost, from standard to junior suite, from junior suite to family room. The room is so clean and comfortable, making us sleep so well, recommendable place to stay when in tanauan. Thank you to the owner, the staff are so mindful and helpful, thank you. Will definitely go back to this place when we are in tanauan. Thumbs up.
ผผู้เข้าพักLocation is great! The room is very spacious but not clean. There was actually a cold coffee left in the fridge. The flooring in the toilet is likewise not clean. We just took it as it is because we wanted peace for the duration of our stay, Holy Thursday til Black Saturday.
It's very upsetting to hear guests running, dragging stuff above our room. There we found out when we complained that the flooring up is wood only.
We will definitely not come back again.