It’s a beautiful monastery! Very nice frescos in the chapel. It is huge with a garden and grapes. The sunset from the breakfast corridor is insanely gorgeous. Breakfast is very delicious. The pastries are all made in house. Grape pie is great. The jams are made in house and taste fresh. Service is hospitable. Room is small but clean.
Ótimo hotel, fica numa região próxima (20 minutos de carro) de Florença! Quarto ótimo com aquecedor central banheiro grande e chuveiro quente e com ótima pressão! Café da manhã muito bom. Espaço ótimo e atendimento sempre pronto a ajudar. Único ponto que não foi 100% foi o restaurante a noite com poucas opções e sabor um pouco sem graça da refeição. Voltaríamos com certeza.
The hotel was nice and Tidy as you'd expect from a five star hotel. Breakfast was great and staff helpful. What I found strange was that you had to pay to use the spa (use of sauna etc.) With hefty price tag of €70 PP on Friday. My mattress was knackered springs broken and one side virtually collapsed. The bathroom door was taty with bits peeling off. Admittedly, I couldn't be bothered to complain and get my room changed after unpacking our stuff and noticing the state of mattress late at night. And parking was €18 per night, which I didn't notice of any mention of their website or Trip.com. They charged me for 2 instead 3 when I mentioned the mattress before checking out. To be honest there has to be some level checking the condition of the beds by the supervisor. The pool on the roof was very small, not worth bothering with except if want to sit beside it for suntanning. I didn'tnotice any offer of drinks or food at the pool. I gave service a four star only because we asked for couple of things to the room which didn't happen.
Siamo stati molto bene abbiamo preso un bungalowdeluxe vicino al ristorante,personale gentile e disponibile ,vicino a Firenze comodo il bus navetta prezzi ottimi tranquilla posizione un silenzio pazzesco.consiglio
Charmerende sted med skøn beliggenhed tæt på vinproducenten Cinciano. Personalet er søde og hjælpsomme. Restauranten er god og vinene billige! Kan klart anbefales.
ผผู้เข้าพักFirst off, great crew at the front desk. Whether it’s answering my calls requesting the ironing board, or calling a cab for me the day of my departure, they were always available and willing to help.
The issue is they might have overdone it in one instance when I put a note on the room door before leaving asking not to be disturbed and came back to see someone had gotten into my room, changed sheets and towels + “arranged” my stuff. Nice intention but got me confused looking for certain things.
The gym was also a little disappointing: tiny, very limited equipment and only fit for one person at a time. It’s really a space to do yoga and stretch, with one treadmill. But it helped nonetheless.
The real elephant in the room was the location. I found this hotel looking for a place in Florence and this is very misleading from the booking platforms. The city is Prato, there are no Ubers, public transit tricky to navigate (walk 10-15 minutes + take 2 buses and a train to get to Florence in a trip that totals 1h30 min on average) and taxis are rare + expensive (the cheapest I paid was 50€ for a 13 min trip to the airport). Not to mention most taxi drivers are clearly scamming you because they know you’re desperate, turning off their meters and asking you to pay cash.
Overall, not my most memorable experience and would only recommend if you’re staying in Prato. If you plan to visit Florence and are tempted to book a cheaper hotel north of the city, think twice.
SSeanSeccoAbbiamo soggiornato qui per una notte con colazione inclusa. Camera molto spaziosa, veramente bella e silenziosa nonostante la strada poco distante. Struttura mastodontica e con tantissimo potenziale forse non espresso al massimo. Piscine termali molto valide, peccato per la vasca all’aperto che aveva l’acqua leggermente tiepida e quindi inutilizzabile. Abbiamo usufruito del massaggio rilassante, molto valido! Abbiamo cenato al ristorante, buono ed esaustivo. Colazione molto piacevole. I ragazzi tutti in gamba e giovani. Unica pecca il check-in alle 15, quindi se arrivate in mattinata ci sarà da pagare un supplemento, per usufruire della SPA. Magari sarebbe stato giusto essere trasparenti e dichiararlo sul sito. Nel complesso un’ottima scoperta.
MMikeSZVery nice hotel, one minute walking from the tower. We could see the tower from our bedroom. The hotel is on a street with many restaurants, stores and supermarkets. It's near the train station too. Staff are very helpful, friendly and kind. In Pisa I recommend eating the steak. It was awesome.
ผผู้เข้าพักThe food, people, and location are really nice. However, the facilities are old. The door frame of the toilet suddenly dropped off and nearly hurt my friend. I hope they can improve them.
Also, it is very safe for ladies to stay. The location is quiet and safe even at night. Although there isn't any elevator, the staff are friendly to help you to put your luggage to your room.
ผผู้เข้าพักBeing a first time business traveller to Italy and Pisa ,it was a wonderful journey , the hotel receptionist can speak English , hence is easy for us to communicate with them .
Pros :
- Is a strategic location during the stay in Pisa , 15 min walk to leaning tower of Pisa .
-Big applause to the receptionist Ms Tamara . She was very helpful , attentive and friendly during our stay at Grand Hotel Bonanno , she guide us to use the train from Pisa to Cinque terre, and lead us the direction to leaning tower of Pisa .The view of cinque terre was magnificent!
-Other than that she helps us arrange taxi to airport and to my client office .
- she was patient to answer all the request and question given by us .
-The buffet breakfast was excellent , many selection of choice .
Cons
- there is no complimentary for mineral water during the stay .
- the hotel was near to the railway station , hence you will easily hear the noise from outside however for me is fine with it .
-the water heater can be improve .
conclusion :
If I ever come back again to Pisa, Italy , I will definitely choose this hotel again .