Really nice hotel. Arrived very early and had both rooms ready which was a wonderful welcome and really appreciated! Friendly check in and a really clean, nice looking hotel.
Car park is small and really tight to get out of so don't take a big SUV! Only issue was with pillows not being firm enough for our preference but that's a personal sensitivity. We usually take ours with us. Overall, a lovely hotel and will defo stay again.
Booking a hotel was a little complicated but amendment requests were a disaster. I panicked a lot but there were no restrictions when I stayed at the hotel, everything was smooth.
Lovely hotel in great location.
The TV streaming was below par. BBC iPlayer unavailable an extraordinary omission and YouTube dropped offline after a minute or so after several attempts it became unusable.
We’re a couple who decided to visit Leeds and booked this hotel last minute. It turned out to be an excellent choice.
Customer service was top-notch from start to finish — staff were genuinely helpful and accommodating with every request. The room and all common areas were spotless, which immediately set the right impression.
Breakfast exceeded expectations: fresh, well organised, and plenty of choice. The overall environment was great too. The Royal Armouries are right behind the hotel, with lakes surrounding the area, making it a beautiful and relaxing spot. We were lucky to have sunny weather on Saturday, which made it even better.
Highly recommended. Solid experience all round.
Park plaza is an exceptional service provider, excellent amenities, cleanliness is top-notch, its sound proofed, no noise, its a relaxing ambient, the chef and menu is delicious, ordered room service and it was very palatable and delicious!! Location is prime to the center and my event. Staff were amazing. Their contact system is top notch too. Loved it and had a beautiful one night. Hope to return again.
Great location. Really nice hotel, central to everywhere. Very clean and tidy. Breakfast was great. Staff were friendly and accommodating. Car park very close by and get a discounted price to park. Add you car registration when you check in the hotel and you will get the discounted price when you leave the car park. We parked the car and left it for 2 days as everything was in walking distance.