Place is very near to the Bus station which is the most important thing. Very polite and nice staff, accomodating and there is always someone in the desk when you need something. The place is clean, a bit old but still comfortable to sleep with. My kid is so happy, though it rained all throughout out visit. The only downside is no kettle for hot water when we want a hot drink. But our stay is still a pleasant experience for us.
Really nice hotel. Arrived very early and had both rooms ready which was a wonderful welcome and really appreciated! Friendly check in and a really clean, nice looking hotel.
Car park is small and really tight to get out of so don't take a big SUV! Only issue was with pillows not being firm enough for our preference but that's a personal sensitivity. We usually take ours with us. Overall, a lovely hotel and will defo stay again.
All in all a great experience very clean room with everything you could need iron, safe’ hair dryer. Plenty of hot water. Breakfast plentiful. Convenient location ten minutes from the train station.
I found it difficult to find any of the staff, but once I did - nothing was too much trouble. all very friendly and helpful. The place is quite dated and needs a makeover badly. Gardens were nice and the location was perfect for me. Food was OK but breakfast was very dry, but tasty. Again the staff were especially good.
Customer services was up to par, and the location of the hotel was honestly pretty wonderful-but the lack of amenities made the hotel nights kind of frustrating. This leads to the most prominent issue- the lack of a fridge; which in my opinion should be a common staple across all hotels. So although in I would still recommend this hotel to other tourists a fridge across all rooms is extremely recommended so guests could store a diverse choice of food and drinks that they desire.
The hotel is beautifully presented. All staff took the time to be engaging and helpful. The hotel has little to no parking which is a bit of a shame.We ate in the restaurant and throughly enjoyed our meal. We look forward to booking again we loved our room gorgeous bathroom !
Lovely hotel in great location.
The TV streaming was below par. BBC iPlayer unavailable an extraordinary omission and YouTube dropped offline after a minute or so after several attempts it became unusable.
Would absolutely recommend!
Had a working window, although it was a bit noisy when open but great to get some air in
The shower had great pressure, the bed was comfy, the light wasn’t too harsh, my room had yellowish bulbs instead of white and you could have a reading light if needed. Great fo travel for business!
Good staff and food; however, the hotel is now looking quite shabby in places - worn carpet and stained bathroom fittings. Note, soft beds and no USB Ports.