The room was very clean and comfortable. The service was excellent—staff were friendly and helpful. Breakfast had a small selection, but everything was delicious!
Amazing hotel witg super friendly staff who went over and above! Breakfas was incredible and considering the room rate an absolute deal.
Thank you everyone there. I will be back for the history of the place alone!
We asked for a quiet room and were given one at the front on the main road which was anything but quiet, the room did not live up to the pictures and needed some work, but it was reasonably priced and servicable. We didn't eat here but our drinks on the first night was almost £12 for a large gin and a pint, that was with a 10% discount as we were staying there.
The cons were not enough to warrant a complaint but we wouldn't book here again
The Feathers is well located in the centre of Ludlow and is an old building that is full of charm. However, this also means that it is a bit of a rabbit warren inside, making it challenging to find your way around the long, branching corridors - a definite nightmare in event of a fire.
The carpark was full when we arrived, despite it being much larger than I expected, but there was a council carpark behind the hotel and only a short walk away, which was free from 6pm to 8am, which is very convenient.
Our bed was large, clean and comfortable and the room was well resourced: tea and coffee making facilities with a wide range of teas and milks; complimentary canned water in the mini fridge; iron and ironing board; plenty of sockets including USB, at the bedside and a variety of products in the bathroom, though no toothpaste which was the one thing we'd forgotten to pack! One of the spoons was dirty, hence only 4 stars for cleanliness. The guest wifi was strong and easy to access.
We didn't have time to use the reception areas downstairs, but they looked beautifully presented and were full of character, offering a very attractive space to have a drink or meal.
Staff at reception were pleasant and professional.
ผผู้เข้าพักNo choice of cooked breakfast , no room service on first day and had to ask for clean towels, no shower gel- shampoo as advertised, dangerous exit on to highway - needs mirrors, faulty light switch for bathroom which was replaced after 2 days