The hotel was good, and both the receptionist were so helpful and had a good sense of humour. They were always ready to help., The only downside was we missed on goring in the pool as the Ph levels were high on the day we wanted to use. The breakfast was fresh and very good too
Where to begin with this one?
Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing).
Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture.
Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER.
Awful customer service, facilities not available. AVOID AVOID AVOID!
Specifically bad service via email: Lis Frost & Richard Bowen
Clean, comfortable hotel in a very good location for the train and shopping centre. A small but reasonable gym and a bonus to have the swimming/sauna facilities although the pool and jacuzzi were a little on the small side so often quite full. Staff were friendly and helpful when approached.
Parking charges seemed a little expensive which was a bit of a put-off for driving there and the walk-in shower wasn’t great as water got all over the floor because the glass piece wasn’t really long enough to contain the water.
Overall, a very pleasant stay and would stay there again if in the area.
No choice of cooked breakfast , no room service on first day and had to ask for clean towels, no shower gel- shampoo as advertised, dangerous exit on to highway - needs mirrors, faulty light switch for bathroom which was replaced after 2 days
We stayed in the hotel for 2 nights as we come to visit friends in Shrewsbury. Hotel is near ring road, so some distance from the town centre but this is not a problem for us we have the use of car. It paid just £70 a night for two with breakfast included, which is great value for money.
The room is quite spacious. We particularly like the shower. There is a little bench inside the cubicle, which is super handy. The water pressure can Make England Great Again. The hot water temperature was fantastic as well.
I found the bed decent although I have stayed in some other hotels with better bed. Somehow I felt it was not as wide as I liked. The mattress was okay and I had reasonably good sleep for both nights.
The breakfast was about average. But given the cost I have no complaints whatsoever.
The swimming pool was nice. The service was good. Dinner for 2 adults and 2 kids was around £50 (two courses) and the food was nice as well.
If you are IHG member, you can check out at 12 noon.
This is a lovely place, we stayed in the ‘cottage’ which was more like an annexe building and it had two rooms of which we occupied one. The room was good, we enjoyed breakfast in the dining room and the breakfast menu had a lot of choice too which was great. There were options for a full English style breakfast, but also options for cereals and fruits etc. We decided to try dinner at the hotel one evening and we were extremely happy with our choice. The food was excellent quality and very enjoyable. The hotel is a short walk into the centre, very close to the castle which is worth a visit and you can see the castle from the road you walk on from the hotel to the city.
ดีมาก
98 รีวิว
8.4/10
ราคาเริ่มต้น
JPY 17,007
ต่อคืน
ดูห้องว่าง
ดูโรงแรมสัตว์เลี้ยงทั้งหมดในชรอปเชียร์
รีวิวล่าสุดสำหรับโรงแรมในชรอปเชียร์
ดูทั้งหมด
9,0/10
ยอดเยี่ยม
ผผู้เข้าพักNo choice of cooked breakfast , no room service on first day and had to ask for clean towels, no shower gel- shampoo as advertised, dangerous exit on to highway - needs mirrors, faulty light switch for bathroom which was replaced after 2 days
ผผู้เข้าพักExcellent stay.
Made to feel very welcome.
Enjoyed the picnic basket breakfasts and dinner the restaurant.
I will definitely stay here again!