We lived one night in a king bed room 416, there was no heater available, only air conditioner, but the air-con wasn't working for heating function for the whole night since we entered the room, the wind came out are all CLOD! It was freezing all night compared the temperature was only 2 degree that day. The experience was terrible.
Friendly staff and great spot for me and my friend as we both have mobility issues. Just across the road from Norwich station.
Very good price, lovely breakfast what is there to like.
I read some reviews saying the food was bad it wasn't and also the bar was dirty this wasn't my experience.
It is not the Ritz but it was clean, accessible and secure staff lovely.
Beautiful hotel not far from city centre. Staff were lovely and welcoming.
The room was large, with twin beds put together, which was unexpected with one duvet over both. I did expect separate twin beds, but it was ok.
The hotel itself is full of history, including a knight. I called him Gerald. I would love to have been there longer than the one night so I could fully explore the hotel.
We did not use the spa, and again, I would have loved to. We are likely to go back to fully experience what the hotel offers.
Parking was easy, with plenty of spaces.
Breakfast is buffet style plenty to choose from. No one shows you around just go and help yourself.
We look forward to going back.
1. **Breakfast Variety**: The breakfast here is fantastic! There are plenty of choices to suit different tastes, making it a great way to start the day.
2. **Amenities**: The hotel features a well-equipped gym and indoor swimming pools, which are perfect for staying active or unwinding after a long day.
3. **Room Size**: The rooms are spacious, offering plenty of room to relax. However, they do have a slightly older decor that might not appeal to everyone.
4. **Toiletries**: A heads-up for future guests: remember to bring your own toothbrush, toothpaste, and slippers, as these are not provided.
5. **Location Considerations**: If you're not driving, I wouldn't recommend this hotel. It’s a bit isolated, making it less convenient for those relying on public transport.