The room is so spacious. Couple of gripes are i was unable to have a coffee as the kettle had seen better days and was really grubby inside. When we got out of the lift at floor 1 there was an overwhelming smell of ******** as if someone had been smoking it in their room. We just looked at eachother as it is a personal dislike of that smell. Its very distinguished and lingers - the smell remained each time we got out of the lift. Service was impeccable.
We stayed over for a night - late check in and out. The staff were very attentive and accommodating. We have 2 children, a 4 years old and a 5 months old. We arrived quite late and so were the last table in the restaurant for dinner as well as the last to join the breakfast. However, the staff made sure we have all we needed and tried their best to help us. Impressive service and a pleasant stay. We will definitely come back to this hotel in the next visit to Lancaster.
Very good location, next to the junction of M6 and M65, a prefect midpoint of driving from South to North. The hotel is large and full of space. The room is clean and big, and necessities are all equipped. Shampoo and body bath are Doves, and teabag is Twinning, which is quite unexpected for a roadside hotel. Breakfast is nice. It is beyond our expectations at this cheap price.
First time using Holiday Inn
Good things are
Spacious room with great standard
Comfortable and clean bed & pillows , and towels ( a big and a small for one person each )
Has kettle and tea/ coffee with treats ( biscuits)
Has a hair dryer and an iron with an iron board inside the wardrobe.
It has a round table and a sofa chair on top of a worktop table and chair .
It has a small gym , a swimming pool and jacuzzi .
Can include breakfast and dinner ( has restaurant) and can order to the room ( room service)
I only brought bed and breakfast and breakfast is great choices and plenty. Even for gluten free options!
Bad things
Hotel lift has broken and put me on 3rd floor but I can request the staff to give me on the ground floor ( said last room / no other choice) twin room . It is better to write the request that in the event of lifts are not working to give ground floor or lower floor.
Kettle has no sieve ( may be broken before me. )
The sofa chair has a stain before me .
Overall very good service and great room and has good facilities.
For the price you can’t complain, bathroom was slightly small but room was big enough. Really clean and the woman receptionist was friendly.
Can either pay £10 next to the property for the day or pay £7 in the churches car park.
I had asked the staff to decorate our room as a surprise for my husband for our wedding anniversary, and so much effort was put into doing this. The staff left us a card and wrote such a lovely message to complete the gesture and make it even more special. Hope you guys enjoy your mince pies and chocolate from me and hubby !! ❤️ definitely would stay again.
ผผู้เข้าพักPamela & Peter were great making sure I had everything I needed, including car parking availability. The bed was very comfortable, the shower was basic but hot. I didn’t use the tv & nearby chair but they were available. The breakfast was good & I had a very tasty home-made steak pie & veg one evening. Plenty of pubs and curry restaurants nearby.